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Tech Center: Customer Experience
Oracle Customer Experience Tech Center Intro
With Oracle's help, Light Reading dips into the broad services and technologies behind the concept of Customer Experience.
Light Reading Reports
In this Light Reading report, we discuss the importance of providing context to customer activities and developing service provider ordering systems and fulfillment so that revenue isn't left sitting on the sidelines when customers decide they need more from service provider networks.
Oracle CX Reference Architecture for Communications - by Oracle Oracle has developed the CX Reference Architecture for Communications to help CSPs delivering a superior experience to their customers in all touch points throughout the Customer Experience lifecycle. The Oracle CX reference Architecture is founded on proven solutions and best-in-class...
Customized White Paper Tool: Rapid Offer Design and Order Delivery
Generate a customized whitepaper for Oracle's Rapid Offer Design and Order Delivery solution using this tool. Created to facilitate the input of customer specific information, you will be able to view and save the customized whitepaper as a PDF after all the custom data has been entered.