Light Reading

The SPIT Manifesto 2.0

Ray Le Maistre
3/26/2012
50%
50%
Repost This

So what are these elements? In a nutshell:

OSS and BSS (operations and business support system) software
At Light Reading, we've broken down this part of the market into a number of categories:

  • Advanced analytics
  • Billing systems
  • Business intelligence
  • Charging systems
  • Configuration management
  • Contract management and settlement
  • Customer relationship management
  • Customer care/self care
  • Customer experience management
  • Data integrity
  • Data mediation
  • Data warehousing
  • Element management systems
  • Fault management
  • Mediation systems
  • Middleware
  • Network analytics
  • Network inventory management
  • Network planning tools
  • Network provisioning
  • Order management
  • Performance management
  • Policy management
  • Product catalog
  • Revenue assurance and fraud management
  • Service activation
  • Service management
  • Service quality management
  • Subscriber data management

    Notable names in this sector (in which hundreds of companies are active) include Agilent Technologies Inc. (NYSE: A), Alcatel-Lucent (NYSE: ALU), Amdocs Ltd. (NYSE: DOX), CA Technologies (Nasdaq: CA), Comverse Inc. (Nasdaq: CNSI), Convergys Corp. (NYSE: CVG), Ericsson AB (Nasdaq: ERIC) (Telcordia), Hewlett-Packard Co. (NYSE: HPQ), Huawei Technologies Co. Ltd. , IBM Corp. (NYSE: IBM), NEC Corp. (Tokyo: 6701) (NetCracker), Nokia Solutions and Networks and Oracle Corp. (Nasdaq: ORCL).

    Service-Oriented Platforms
    These platforms, which comprise a collection of standard and specialized IT components, have grown in importance as CSPs, most notably mobile operators, have sought to: create more nimble and efficient ways of making new services available to customers; more effectively manage the utilization of network assets; and ensure customer and partner access to the appropriate network and application assets.

  • App store platforms
  • Application servers
  • Cloud service brokerage
  • Deep packet inspection (DPI)
  • Diameter routing products
  • M2M management platforms
  • Platform-as-a-Service (PaaS)
  • Policy servers (PCRF)
  • Service brokers
  • Service delivery platforms/network exposure gateways Notable names in this sector include Accenture , Aepona Ltd. , Alcatel-Lucent, Allot Communications Ltd. (Nasdaq: ALLT), Amdocs, Apple Inc. (Nasdaq: AAPL), CA, Cisco Systems Inc. (Nasdaq: CSCO), Compuware Corp. (Nasdaq: CPWR), Ericsson, F5 Networks Inc. (Nasdaq: FFIV), GetJar Networks Inc. , HP, Huawei, IBM, Microsoft, Nokia Siemens, Sandvine Inc. (London: SAND; Toronto: SVC) and Tekelec .

    Cloud service enablement technologies
    It's very early for carrier cloud developments, and there are many generic IT systems that are used in the cloud. But several specific technologies are helping the CSPs get their foot in the cloud door:

  • Application acceleration (including WAN acceleration tools)
  • Cloud automation platforms (also known as cloud operating systems)
  • Content delivery systems/caching platforms
  • Telco-grade storage/server systems
  • Unified cloud management (bringing cloud and network management under one system)

    Currently, VMware Inc. (NYSE: VMW), shared storage specialist NetApp Inc. (Nasdaq: NTAP) and Cisco have emerged as notable specialist technology providers and partners to the telecom world's cloud enthusiasts. Some of the traditional telecom network vendors, most notably Alcatel-Lucent, are also unveiling carrier-cloud systems tailored to the needs of CSPs.

    Security tools/platforms
    This category includes user authentication and URL filtering (closely linked to policy control), firewalls, and denial-of-service defenses. These tools are particularly relevant here because they are being used to provide hosted services for service provider customers (security as a service) as well as to protect the service provider and its customers. In addition, mobile network security is becoming a much bigger deal as operators deploy LTE networks, which lack the extended in-built security of 3G.

  • Anti-virus tools
  • Denial of service defense tools
  • Encryption devices
  • Firewalls
  • URL filtering
  • User authentication

    Many companies supply security tools to CSPs, though Arbor Networks Inc. is well known for its carrier deployments. It's also notable that Juniper Networks Inc. (NYSE: JNPR) has made a big push in mobile network security.

    Mobile transaction platforms
    Mobile commerce, mobile banking and mobile money transfer are set to be major services in mature as well as emerging markets, so CSPs are preparing to manage those transactions with systems of their own as well as through partnerships with financial institutions.

  • Banking platform
  • Coupon management
  • Payments management

    IMS elements
    We're including the control plane and service plane components of IMS, including next-generation IN platforms and the Home Subscriber Server (HSS) subscriber management systems. IMS deployments can also include the Policy and Charging Rules Function (PCRF) and charging platforms, but these are often deployed outside IMS environments and so have been included in other SPIT zones.

  • Next-gen IN platforms
  • Subscriber management (HSS) Managed services platforms
    This isn't so much a technology category as an integrated SPIT deployment scenario, but it's worth mentioning. Managed services, whether offered by service providers or vendors, not only involve the coordinated deployment of a number of elements from the categories above but also include specific tools for enabling self-service monitoring and provisioning and, using portals, the ability to create real-time views of service and network performance.

    Next page: Industry Trends & the SPIT Connection

    (8)  | 
    Comment  | 
    Print  | 
    < Previous Page 2 / 4 Next >
  • Newest First  |  Oldest First  |  Threaded View
    tpoulos
    50%
    50%
    tpoulos,
    User Rank: Light Beer
    12/5/2012 | 5:37:54 PM
    re: The SPIT Manifesto 2.0


    Ray, nothing wrong with your 'manifesto', it's a truly memorable effort, but I have to take task with your terminology. Even after two years of blessing us with the unpalatable anagram SPIT, and its associated graphic in green, I believe you are the only person regularly using the term. I suspect many, like myself, find it rather demeaning to an industry sector that has been so instrumental in the advances made in telco technology. Surely you can come up with something a bit more suitable? How about asking your readers to make suggestions?

    digits
    50%
    50%
    digits,
    User Rank: Light Beer
    12/5/2012 | 5:37:54 PM
    re: The SPIT Manifesto 2.0


    Oh, and very rude of me not to say "thank you" for the compliment on the manifesto.


    I am hoping that, even if only in a small way, it will help to generate greater interest in the back office efforts of the service providers and their partners/suppliers.&nbsp;

    digits
    50%
    50%
    digits,
    User Rank: Light Beer
    12/5/2012 | 5:37:54 PM
    re: The SPIT Manifesto 2.0


    Ah well, you know, I am a stubborn old bird...


    There is always the option to say


    Service Provider IT, which we often do and which would be more palatable to those with sensitive taste buds.


    But for us, SPIT Is It. Green splashes and all!


    Always happy to hear from anyone with an opinion on this or anything else.


    And demeaning? That would be a very subjective take on it.... look on the bright side -- we are attracting attention to a side of the industry often seen as dull and inpenetrable.


    Let's look at the glass half full angle (whatever that glass is half full of), yeah?

    tpoulos
    50%
    50%
    tpoulos,
    User Rank: Light Beer
    12/5/2012 | 5:37:46 PM
    re: The SPIT Manifesto 2.0


    LOL, but saying IT is "seen as dull and inpenetrable"? It's the most exciting place to be in these days, with never a dull moment. Transformation abounds, and the satisfaction and joy of working with business and marketing departments provides everyone in IT with stimulating challenges hard to find anywhere else! ;-)&nbsp;

    digits
    50%
    50%
    digits,
    User Rank: Light Beer
    12/5/2012 | 5:37:46 PM
    re: The SPIT Manifesto 2.0


    No matter what you and I think, the back office IT functions at telcos are regarded by many as inpenetrable and, especially in terms of OSS tools, dull, especially when compared with sexy, shiny new handsets, Android apps etc


    Of course, it's not dull and inpenetrable to those that spend their whole time immersed in it and I would contend that in the realm of what Light Reading refers to as Service Provider IT there are some of the most innovative developments in the whole industry, esp in terms of service creation platforms that enable apps mash-ups, self-care mobile subscriber tools for social media, advanced analytics for marketing professionals etc


    But that's me, and you Tony. But for many it's the unknown and talk of the NOC and business/operations support tools is greeted with glazed eyes. That's why we are trying to draw attention to the dynamism and importance of service provider IT. &nbsp;

    rsgaines
    50%
    50%
    rsgaines,
    User Rank: Light Beer
    12/5/2012 | 5:37:39 PM
    re: The SPIT Manifesto 2.0


    I agree that SPIT is an unfortunate choice because a side effect is that many find it disgusting, including me.

    metroradio1
    50%
    50%
    metroradio1,
    User Rank: Light Beer
    12/5/2012 | 5:37:36 PM
    re: The SPIT Manifesto 2.0


    SPIT... lol


    http://www.nec.co.jp/techrep/en/journal/g06/n02/060226.html

    digits
    50%
    50%
    digits,
    User Rank: Light Beer
    12/5/2012 | 5:37:35 PM
    re: The SPIT Manifesto 2.0


    Yes, metroradio1 -- and we LOLed about it 2 years ago too!!&nbsp;


    I refer you to the SPIT Manifesto V1, from Feb 2010:


    "We also need to note two things. First, that SPIT is already a term used by a sub-section of our industry, where it stands for&nbsp;SPAM over Internet Telephony. We don't foresee any confusion.


    Second, for those of you who have become attached to&nbsp;Light Reading's very own&nbsp;Larry the Monkey&nbsp;over the years &ndash; don't worry, he's not being replaced by&nbsp;Spit, the Dog."


    http://www.lightreading.com/document.asp?doc_id=187395

    Flash Poll
    LRTV Documentaries
    Cable Eyes Big Technology Shifts

    4|16|14   |   03:02   |   (4) comments


    US cable engineers are facing a lot of heavy lifting in the coming years, notes Light Reading Cable/Video Practice Leader Alan Breznick.
    LRTV Custom TV
    Maximizing Customer Experience & Assuring Service Delivery in an IP World

    4|15|14   |   4:57   |   (0) comments


    Steven Shalita, VP of Marketing, NetScout Systems, Inc., discusses the challenges cable/MSO operators face in assuring the delivery of new IP-based services. Key points include the value of proactively managing performance, and using rich analytics and operational intelligence to better understand service and usage trends, make smarter business decisions and ...
    LRTV Documentaries
    Bye-Bye DVD: Consumers Embrace Digital Video

    4|10|14   |   04:17   |   (6) comments


    Veteran video analyst Colin Dixon, founder and principal analyst of nScreenMedia, says research shows 56% are using digital video already.
    LRTV Documentaries
    Video: TW Cable Puts Multicast Gateways to the Test

    4|8|14   |   04:13   |   (1) comment


    Tom Gonder, a chief architect at Time Warner Cable, explains how its trial of multicast gateways is impacting IP-based video plans.
    LRTV Custom TV
    Managing & Monetizing Big Data in Operator Environments

    4|7|14   |     |   (1) comment


    At Mobile World Congress, Gigamon's Director of Service Provider Solutions, Andy Huckridge, and Heavy Reading Analyst Sarah Wallace discuss the 'big data' issues facing carriers and operators today.
    LRTV Huawei Video Resource Center
    Data Center Energy – Build Your Data Center in a Modular Way

    4|7|14   |   2:13   |   (0) comments


    Dr. Fang Liangzhou, VP Network Energy Product Line, shared his thoughts about the challenges for data centers during CeBIT 2014.
    LRTV Huawei Video Resource Center
    Agile Network Solution – An Overview of Huawei's Agile Network Solution

    4|7|14   |   2:31   |   (0) comments


    Ajay Gupta, Director of Product Marketing, Networking Product Line, gives an overview of the Agile Network Solutions during CeBIT 2014.
    LRTV Huawei Video Resource Center
    Huawei’s eLTE Voice Trunking, Video and Data Applied for Railways

    4|7|14   |   1:38   |   (0) comments


    Gottfried Winter is the Sales Director at Funkwerk, a German specialist in GSM-r terminals and a long-time partner of Huawei. At CeBIT 2014, Winter talks to Light Reading about this partnership and the integration of enhanced voice trunking, video and data functions.
    LRTV Huawei Video Resource Center
    LeaseWeb Speaks Highly of Huawei's Datacenter Products

    4|7|14   |   1:37   |   (0) comments


    Rene Olde Olthof, Operations Director LeaseWeb, talks about the next data center transformation during CeBIT 2014.
    LRTV Documentaries
    Comcast: Reshaping the Cable Network Architecture

    4|3|14   |   07:11   |   (8) comments


    Shamim Akhtar, Comcast's architect and senior director of network strategy, explains why the cable company is moving to a more distributed network architecture.
    LRTV Custom TV
    VMware CEO Pat Gelsinger at Mobile World Congress

    4|1|14   |   3:41   |   (0) comments


    VMware CEO Pat Gelsinger speaks to Heavy Reading about the value of virtualization spanning from the data center to service provider networks to mobile devices.
    LRTV Huawei Video Resource Center
    Analysts' Impressions of Huawei SoftCOM at ONS 2014

    4|1|14   |   1:11   |   (0) comments


    After visiting the Huawei booth at ONS, Lee Doyle of Doyle Research gives his appraisal of Huawei's SoftCOM solution.
    Hot Topics
    BlackBerry Invests in Healthcare IT Startup
    Sarah Reedy, Senior Editor, 4/15/2014
    Cisco, Juniper Treating Gear Against Potential Heartbleed
    Dan O'Shea, Managing Editor, 4/11/2014
    Cisco & VMware Are Apple & Google of SDN
    Mitch Wagner, West Coast Bureau Chief, Light Reading, 4/14/2014
    Volvo: AT&T HSPA+ Can Drive My Car
    Sarah Reedy, Senior Editor, 4/16/2014
    T-Mobile Petitions Operators to Kill Overages
    Sarah Reedy, Senior Editor, 4/14/2014
    Like Us on Facebook
    Twitter Feed