& cplSiteName &

The SPIT Manifesto 2.0

Ray Le Maistre
3/26/2012
50%
50%

So what are these elements? In a nutshell:

OSS and BSS (operations and business support system) software
At Light Reading, we've broken down this part of the market into a number of categories:

  • Advanced analytics
  • Billing systems
  • Business intelligence
  • Charging systems
  • Configuration management
  • Contract management and settlement
  • Customer relationship management
  • Customer care/self care
  • Customer experience management
  • Data integrity
  • Data mediation
  • Data warehousing
  • Element management systems
  • Fault management
  • Mediation systems
  • Middleware
  • Network analytics
  • Network inventory management
  • Network planning tools
  • Network provisioning
  • Order management
  • Performance management
  • Policy management
  • Product catalog
  • Revenue assurance and fraud management
  • Service activation
  • Service management
  • Service quality management
  • Subscriber data management

    Notable names in this sector (in which hundreds of companies are active) include Agilent Technologies Inc. (NYSE: A), Alcatel-Lucent (NYSE: ALU), Amdocs Ltd. (NYSE: DOX), CA Technologies (Nasdaq: CA), Comverse Inc. (Nasdaq: CNSI), Convergys Corp. (NYSE: CVG), Ericsson AB (Nasdaq: ERIC) (Telcordia), HP Inc. (NYSE: HPQ), Huawei Technologies Co. Ltd. , IBM Corp. (NYSE: IBM), NEC Corp. (Tokyo: 6701) (NetCracker), Nokia Networks and Oracle Corp. (Nasdaq: ORCL).

    Service-Oriented Platforms
    These platforms, which comprise a collection of standard and specialized IT components, have grown in importance as CSPs, most notably mobile operators, have sought to: create more nimble and efficient ways of making new services available to customers; more effectively manage the utilization of network assets; and ensure customer and partner access to the appropriate network and application assets.

  • App store platforms
  • Application servers
  • Cloud service brokerage
  • Deep packet inspection (DPI)
  • Diameter routing products
  • M2M management platforms
  • Platform-as-a-Service (PaaS)
  • Policy servers (PCRF)
  • Service brokers
  • Service delivery platforms/network exposure gateways Notable names in this sector include Accenture , Aepona Ltd. , Alcatel-Lucent, Allot Communications Ltd. (Nasdaq: ALLT), Amdocs, Apple Inc. (Nasdaq: AAPL), CA, Cisco Systems Inc. (Nasdaq: CSCO), Compuware Corp. (Nasdaq: CPWR), Ericsson, F5 Networks Inc. (Nasdaq: FFIV), GetJar Networks Inc. , HP, Huawei, IBM, Microsoft, Nokia Siemens, Sandvine Inc. (London: SAND; Toronto: SVC) and Tekelec .

    Cloud service enablement technologies
    It's very early for carrier cloud developments, and there are many generic IT systems that are used in the cloud. But several specific technologies are helping the CSPs get their foot in the cloud door:

  • Application acceleration (including WAN acceleration tools)
  • Cloud automation platforms (also known as cloud operating systems)
  • Content delivery systems/caching platforms
  • Telco-grade storage/server systems
  • Unified cloud management (bringing cloud and network management under one system)

    Currently, VMware Inc. (NYSE: VMW), shared storage specialist NetApp Inc. (Nasdaq: NTAP) and Cisco have emerged as notable specialist technology providers and partners to the telecom world's cloud enthusiasts. Some of the traditional telecom network vendors, most notably Alcatel-Lucent, are also unveiling carrier-cloud systems tailored to the needs of CSPs.

    Security tools/platforms
    This category includes user authentication and URL filtering (closely linked to policy control), firewalls, and denial-of-service defenses. These tools are particularly relevant here because they are being used to provide hosted services for service provider customers (security as a service) as well as to protect the service provider and its customers. In addition, mobile network security is becoming a much bigger deal as operators deploy LTE networks, which lack the extended in-built security of 3G.

  • Anti-virus tools
  • Denial of service defense tools
  • Encryption devices
  • Firewalls
  • URL filtering
  • User authentication

    Many companies supply security tools to CSPs, though Arbor Networks is well known for its carrier deployments. It's also notable that Juniper Networks Inc. (NYSE: JNPR) has made a big push in mobile network security.

    Mobile transaction platforms
    Mobile commerce, mobile banking and mobile money transfer are set to be major services in mature as well as emerging markets, so CSPs are preparing to manage those transactions with systems of their own as well as through partnerships with financial institutions.

  • Banking platform
  • Coupon management
  • Payments management

    IMS elements
    We're including the control plane and service plane components of IMS, including next-generation IN platforms and the Home Subscriber Server (HSS) subscriber management systems. IMS deployments can also include the Policy and Charging Rules Function (PCRF) and charging platforms, but these are often deployed outside IMS environments and so have been included in other SPIT zones.

  • Next-gen IN platforms
  • Subscriber management (HSS) Managed services platforms
    This isn't so much a technology category as an integrated SPIT deployment scenario, but it's worth mentioning. Managed services, whether offered by service providers or vendors, not only involve the coordinated deployment of a number of elements from the categories above but also include specific tools for enabling self-service monitoring and provisioning and, using portals, the ability to create real-time views of service and network performance.

    Next page: Industry Trends & the SPIT Connection

     
    (8)  | 
    Comment  | 
    Print  | 
  • Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
    tpoulos
    100%
    0%
    tpoulos,
    User Rank: Lightning
    12/5/2012 | 5:37:54 PM
    re: The SPIT Manifesto 2.0


    Ray, nothing wrong with your 'manifesto', it's a truly memorable effort, but I have to take task with your terminology. Even after two years of blessing us with the unpalatable anagram SPIT, and its associated graphic in green, I believe you are the only person regularly using the term. I suspect many, like myself, find it rather demeaning to an industry sector that has been so instrumental in the advances made in telco technology. Surely you can come up with something a bit more suitable? How about asking your readers to make suggestions?

    digits
    50%
    50%
    digits,
    User Rank: Light Beer
    12/5/2012 | 5:37:54 PM
    re: The SPIT Manifesto 2.0


    Oh, and very rude of me not to say "thank you" for the compliment on the manifesto.


    I am hoping that, even if only in a small way, it will help to generate greater interest in the back office efforts of the service providers and their partners/suppliers. 

    digits
    50%
    50%
    digits,
    User Rank: Light Beer
    12/5/2012 | 5:37:54 PM
    re: The SPIT Manifesto 2.0


    Ah well, you know, I am a stubborn old bird...


    There is always the option to say


    Service Provider IT, which we often do and which would be more palatable to those with sensitive taste buds.


    But for us, SPIT Is It. Green splashes and all!


    Always happy to hear from anyone with an opinion on this or anything else.


    And demeaning? That would be a very subjective take on it.... look on the bright side -- we are attracting attention to a side of the industry often seen as dull and inpenetrable.


    Let's look at the glass half full angle (whatever that glass is half full of), yeah?

    tpoulos
    50%
    50%
    tpoulos,
    User Rank: Lightning
    12/5/2012 | 5:37:46 PM
    re: The SPIT Manifesto 2.0


    LOL, but saying IT is "seen as dull and inpenetrable"? It's the most exciting place to be in these days, with never a dull moment. Transformation abounds, and the satisfaction and joy of working with business and marketing departments provides everyone in IT with stimulating challenges hard to find anywhere else! ;-) 

    digits
    50%
    50%
    digits,
    User Rank: Light Beer
    12/5/2012 | 5:37:46 PM
    re: The SPIT Manifesto 2.0


    No matter what you and I think, the back office IT functions at telcos are regarded by many as inpenetrable and, especially in terms of OSS tools, dull, especially when compared with sexy, shiny new handsets, Android apps etc


    Of course, it's not dull and inpenetrable to those that spend their whole time immersed in it and I would contend that in the realm of what Light Reading refers to as Service Provider IT there are some of the most innovative developments in the whole industry, esp in terms of service creation platforms that enable apps mash-ups, self-care mobile subscriber tools for social media, advanced analytics for marketing professionals etc


    But that's me, and you Tony. But for many it's the unknown and talk of the NOC and business/operations support tools is greeted with glazed eyes. That's why we are trying to draw attention to the dynamism and importance of service provider IT.  

    rsgaines
    50%
    50%
    rsgaines,
    User Rank: Light Beer
    12/5/2012 | 5:37:39 PM
    re: The SPIT Manifesto 2.0


    I agree that SPIT is an unfortunate choice because a side effect is that many find it disgusting, including me.

    metroradio1
    50%
    50%
    metroradio1,
    User Rank: Light Beer
    12/5/2012 | 5:37:36 PM
    re: The SPIT Manifesto 2.0


    SPIT... lol


    http://www.nec.co.jp/techrep/en/journal/g06/n02/060226.html

    digits
    50%
    50%
    digits,
    User Rank: Light Beer
    12/5/2012 | 5:37:35 PM
    re: The SPIT Manifesto 2.0


    Yes, metroradio1 -- and we LOLed about it 2 years ago too!! 


    I refer you to the SPIT Manifesto V1, from Feb 2010:


    "We also need to note two things. First, that SPIT is already a term used by a sub-section of our industry, where it stands for SPAM over Internet Telephony. We don't foresee any confusion.


    Second, for those of you who have become attached to Light Reading's very own Larry the Monkey over the years – don't worry, he's not being replaced by Spit, the Dog."


    http://www.lightreading.com/document.asp?doc_id=187395

    Educational Resources
    sponsor supplied content
    Educational Resources Archive
    From The Founder
    The independent evaluation of Nokia's key virtual network functions (VNFs) was a defining moment for the Finnish giant.
    Flash Poll
    Live Streaming Video
    Charting the CSP’s Future
    Six different communications service providers join to debate their visions of the future CSP, following a landmark presentation from AT&T on its massive virtualization efforts and a look back on where the telecom industry has been and where it’s going from two industry veterans.
    LRTV Documentaries
    Leading Lights 2016 Highlights

    5|25|16   |   02:26   |   (1) comment


    Some of the high points from this year's Leading Lights awards dinner at the Hotel Ella in Austin, Texas.
    LRTV Documentaries
    Light Reading Hall of Fame 2016

    5|23|16   |   05:43   |   (0) comments


    Find out who has been welcomed into Light Reading's Hall of Fame this year.
    LRTV Custom TV
    ZTE TM Forum Highlights

    5|23|16   |     |   (0) comments


    ZTE showcased its new ICT solutions at TM Forum in Nice.
    LRTV Interviews
    Gamma's MD on the Emergence of UC2

    5|20|16   |     |   (0) comments


    Gamma Communications Managing Director David Macfarlane believes the unified communications (UC) market has reached a tipping point.
    LRTV Custom TV
    The Ultimate 5-Minute Guide to Digital Customer Engagement

    5|20|16   |     |   (0) comments


    In this short video, you will hear all about how Digital Customer Engagement is the key to meeting customer expectations, keeping them happy, and maximizing revenue. VP Product & Marketing at Pontis, Ofer Razon, breaks down for us the five essential capabilities for successful Digital Customer Engagement. Don’t miss!
    LRTV Custom TV
    NFV in 2016: Part 1 – NFV Use Cases Get Real

    5|19|16   |   05:57   |   (0) comments


    Consensus is building around the key use cases for NFV, including managed IP services at the network edge and on customer premises, which can generate new revenues from enterprises/SMBs and consumers; Evolved Packet Core to support LTE migration; and adjacent technologies, such as TAS and IMS, to support VoLTE and next-generation charging and policy control ...
    LRTV Custom TV
    Nokia's Steve Vogelsang on NFV – Part 3

    5|19|16   |     |   (0) comments


    Steve Vogelsang discusses the challenges of operational transformation and how Nokia helps its customers. Join Steve at the Big Communications Event in Austin the morning of May 24, on his keynote and optical networking panel.
    LRTV Interviews
    Level 3: Why UC Is In Demand

    5|17|16   |   04:12   |   (1) comment


    Andrew Edison, Level 3's senior VP of sales, EMEA region, talks about the drivers of growth in the unified communications services market.
    LRTV Custom TV
    ARM's OPNFV Action

    5|17|16   |     |   (0) comments


    At the ARM booth at MWC 2016, Joe Kidder and Bob Monkman speak to Light Reading about OPNFV and their upcoming action.
    LRTV Custom TV
    Nokia's Steve Vogelsang on NFV – Part 2

    5|16|16   |     |   (0) comments


    Steve Vogelsang gives advice to service providers on how to move to NFV. Join Steve at the Big Communications Event in Austin the morning of May 24, on his keynote and optical networking panel.
    LRTV Interviews
    Interoute CTO on NFV's Maturity

    5|13|16   |   06:46   |   (1) comment


    Matt Finnie, CTO at international operator Interoute, explains how NFV has made life easier in terms of logistics and how Interoute can now enable a 'software-defined moment' for its customers.
    LRTV Huawei Video Resource Center
    UBBS 2016 Highlights

    5|12|16   |     |   (0) comments


    Highlights of Huawei's UBBS event in Hong Kong.
    Upcoming Live Events
    September 13-14, 2016, The Curtis Hotel, Denver, CO
    December 6-8, 2016,
    June 16-18, 2017, Austin Convention Center, Austin, TX
    All Upcoming Live Events
    Infographics
    A new survey conducted by Heavy Reading and TM Forum shows that CSPs around the world see the move to digital operations as a necessary part of their overall virtualization strategies.
    Hot Topics
    DT: Telcos Must Escape Vendor Prison
    Iain Morris, News Editor, 5/24/2016
    AT&T to Start 5G 'Friendly' Trial by 2016 End
    Dan Jones, Mobile Editor, 5/24/2016
    WiCipedia: Short Skirts & Back-Up Plans
    Eryn Leavens, Special Features & Copy Editor, 5/20/2016
    Eurobites: Be More European, EU Tells Streaming Services
    Paul Rainford, Assistant Editor, Europe, 5/20/2016
    Cable Is Eyeing Its Retail Options
    Mari Silbey, Senior Editor, Cable/Video, 5/25/2016
    Like Us on Facebook
    Twitter Feed
    BETWEEN THE CEOs - Executive Interviews
    In this latest installment of the CEO Chat series, Craig Labovitz, co-founder and CEO of Deepfield, sits down with Light Reading's Steve Saunders in Light Reading's New York City office to discuss how Deepfield fits in with the big data trend and more.
    Grant van Rooyen, president and CEO of Cologix, sits down with Steve Saunders, founder and CEO of Light Reading, in the vendor's New Jersey facility to offer an inside look at the company's success story and discuss the importance of security in the telecom industry.
    Animals with Phones
    Live Digital Audio

    Our world has evolved through innovation from the Industrial Revolution of the 1740s to the information age, and it is now entering the Fourth Industrial Revolution, driven by technology. Technology is driving a paradigm shift in the way digital solutions deliver a connected world, changing the way we live, communicate and provide solutions. It can have a powerful impact on how we tackle some of the world’s most pressing problems. In this radio show, Caroline Dowling, President of Communications Infrastructure & Enterprise Computing at Flex, will join Women in Comms Director Sarah Thomas to discuss the impact technology has on society and how it can be a game-changer across the globe; improving lives and creating a smarter world. Dowling, a Cork, Ireland, native and graduate of Harvard Business School's Advanced Management Program, will also discuss her experience managing an international team focused on innovation in an age of high-speed change.