& cplSiteName &

The SPIT Manifesto 2.0

Ray Le Maistre
3/26/2012
50%
50%

So what are these elements? In a nutshell:

OSS and BSS (operations and business support system) software
At Light Reading, we've broken down this part of the market into a number of categories:

  • Advanced analytics
  • Billing systems
  • Business intelligence
  • Charging systems
  • Configuration management
  • Contract management and settlement
  • Customer relationship management
  • Customer care/self care
  • Customer experience management
  • Data integrity
  • Data mediation
  • Data warehousing
  • Element management systems
  • Fault management
  • Mediation systems
  • Middleware
  • Network analytics
  • Network inventory management
  • Network planning tools
  • Network provisioning
  • Order management
  • Performance management
  • Policy management
  • Product catalog
  • Revenue assurance and fraud management
  • Service activation
  • Service management
  • Service quality management
  • Subscriber data management

    Notable names in this sector (in which hundreds of companies are active) include Agilent Technologies Inc. (NYSE: A), Alcatel-Lucent (NYSE: ALU), Amdocs Ltd. (NYSE: DOX), CA Technologies (Nasdaq: CA), Comverse Inc. (Nasdaq: CNSI), Convergys Corp. (NYSE: CVG), Ericsson AB (Nasdaq: ERIC) (Telcordia), HP Inc. (NYSE: HPQ), Huawei Technologies Co. Ltd. , IBM Corp. (NYSE: IBM), NEC Corp. (Tokyo: 6701) (NetCracker), Nokia Networks and Oracle Corp. (Nasdaq: ORCL).

    Service-Oriented Platforms
    These platforms, which comprise a collection of standard and specialized IT components, have grown in importance as CSPs, most notably mobile operators, have sought to: create more nimble and efficient ways of making new services available to customers; more effectively manage the utilization of network assets; and ensure customer and partner access to the appropriate network and application assets.

  • App store platforms
  • Application servers
  • Cloud service brokerage
  • Deep packet inspection (DPI)
  • Diameter routing products
  • M2M management platforms
  • Platform-as-a-Service (PaaS)
  • Policy servers (PCRF)
  • Service brokers
  • Service delivery platforms/network exposure gateways Notable names in this sector include Accenture , Aepona Ltd. , Alcatel-Lucent, Allot Communications Ltd. (Nasdaq: ALLT), Amdocs, Apple Inc. (Nasdaq: AAPL), CA, Cisco Systems Inc. (Nasdaq: CSCO), Compuware Corp. (Nasdaq: CPWR), Ericsson, F5 Networks Inc. (Nasdaq: FFIV), GetJar Networks Inc. , HP, Huawei, IBM, Microsoft, Nokia Siemens, Sandvine Inc. (London: SAND; Toronto: SVC) and Tekelec .

    Cloud service enablement technologies
    It's very early for carrier cloud developments, and there are many generic IT systems that are used in the cloud. But several specific technologies are helping the CSPs get their foot in the cloud door:

  • Application acceleration (including WAN acceleration tools)
  • Cloud automation platforms (also known as cloud operating systems)
  • Content delivery systems/caching platforms
  • Telco-grade storage/server systems
  • Unified cloud management (bringing cloud and network management under one system)

    Currently, VMware Inc. (NYSE: VMW), shared storage specialist NetApp Inc. (Nasdaq: NTAP) and Cisco have emerged as notable specialist technology providers and partners to the telecom world's cloud enthusiasts. Some of the traditional telecom network vendors, most notably Alcatel-Lucent, are also unveiling carrier-cloud systems tailored to the needs of CSPs.

    Security tools/platforms
    This category includes user authentication and URL filtering (closely linked to policy control), firewalls, and denial-of-service defenses. These tools are particularly relevant here because they are being used to provide hosted services for service provider customers (security as a service) as well as to protect the service provider and its customers. In addition, mobile network security is becoming a much bigger deal as operators deploy LTE networks, which lack the extended in-built security of 3G.

  • Anti-virus tools
  • Denial of service defense tools
  • Encryption devices
  • Firewalls
  • URL filtering
  • User authentication

    Many companies supply security tools to CSPs, though Arbor Networks is well known for its carrier deployments. It's also notable that Juniper Networks Inc. (NYSE: JNPR) has made a big push in mobile network security.

    Mobile transaction platforms
    Mobile commerce, mobile banking and mobile money transfer are set to be major services in mature as well as emerging markets, so CSPs are preparing to manage those transactions with systems of their own as well as through partnerships with financial institutions.

  • Banking platform
  • Coupon management
  • Payments management

    IMS elements
    We're including the control plane and service plane components of IMS, including next-generation IN platforms and the Home Subscriber Server (HSS) subscriber management systems. IMS deployments can also include the Policy and Charging Rules Function (PCRF) and charging platforms, but these are often deployed outside IMS environments and so have been included in other SPIT zones.

  • Next-gen IN platforms
  • Subscriber management (HSS) Managed services platforms
    This isn't so much a technology category as an integrated SPIT deployment scenario, but it's worth mentioning. Managed services, whether offered by service providers or vendors, not only involve the coordinated deployment of a number of elements from the categories above but also include specific tools for enabling self-service monitoring and provisioning and, using portals, the ability to create real-time views of service and network performance.

    Next page: Industry Trends & the SPIT Connection

     
    (8)  | 
    Comment  | 
    Print  | 
  • Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
    tpoulos
    100%
    0%
    tpoulos,
    User Rank: Lightning
    12/5/2012 | 5:37:54 PM
    re: The SPIT Manifesto 2.0


    Ray, nothing wrong with your 'manifesto', it's a truly memorable effort, but I have to take task with your terminology. Even after two years of blessing us with the unpalatable anagram SPIT, and its associated graphic in green, I believe you are the only person regularly using the term. I suspect many, like myself, find it rather demeaning to an industry sector that has been so instrumental in the advances made in telco technology. Surely you can come up with something a bit more suitable? How about asking your readers to make suggestions?

    digits
    50%
    50%
    digits,
    User Rank: Light Beer
    12/5/2012 | 5:37:54 PM
    re: The SPIT Manifesto 2.0


    Oh, and very rude of me not to say "thank you" for the compliment on the manifesto.


    I am hoping that, even if only in a small way, it will help to generate greater interest in the back office efforts of the service providers and their partners/suppliers. 

    digits
    50%
    50%
    digits,
    User Rank: Light Beer
    12/5/2012 | 5:37:54 PM
    re: The SPIT Manifesto 2.0


    Ah well, you know, I am a stubborn old bird...


    There is always the option to say


    Service Provider IT, which we often do and which would be more palatable to those with sensitive taste buds.


    But for us, SPIT Is It. Green splashes and all!


    Always happy to hear from anyone with an opinion on this or anything else.


    And demeaning? That would be a very subjective take on it.... look on the bright side -- we are attracting attention to a side of the industry often seen as dull and inpenetrable.


    Let's look at the glass half full angle (whatever that glass is half full of), yeah?

    tpoulos
    50%
    50%
    tpoulos,
    User Rank: Lightning
    12/5/2012 | 5:37:46 PM
    re: The SPIT Manifesto 2.0


    LOL, but saying IT is "seen as dull and inpenetrable"? It's the most exciting place to be in these days, with never a dull moment. Transformation abounds, and the satisfaction and joy of working with business and marketing departments provides everyone in IT with stimulating challenges hard to find anywhere else! ;-) 

    digits
    50%
    50%
    digits,
    User Rank: Light Beer
    12/5/2012 | 5:37:46 PM
    re: The SPIT Manifesto 2.0


    No matter what you and I think, the back office IT functions at telcos are regarded by many as inpenetrable and, especially in terms of OSS tools, dull, especially when compared with sexy, shiny new handsets, Android apps etc


    Of course, it's not dull and inpenetrable to those that spend their whole time immersed in it and I would contend that in the realm of what Light Reading refers to as Service Provider IT there are some of the most innovative developments in the whole industry, esp in terms of service creation platforms that enable apps mash-ups, self-care mobile subscriber tools for social media, advanced analytics for marketing professionals etc


    But that's me, and you Tony. But for many it's the unknown and talk of the NOC and business/operations support tools is greeted with glazed eyes. That's why we are trying to draw attention to the dynamism and importance of service provider IT.  

    rsgaines
    50%
    50%
    rsgaines,
    User Rank: Light Beer
    12/5/2012 | 5:37:39 PM
    re: The SPIT Manifesto 2.0


    I agree that SPIT is an unfortunate choice because a side effect is that many find it disgusting, including me.

    metroradio1
    50%
    50%
    metroradio1,
    User Rank: Light Beer
    12/5/2012 | 5:37:36 PM
    re: The SPIT Manifesto 2.0


    SPIT... lol


    http://www.nec.co.jp/techrep/en/journal/g06/n02/060226.html

    digits
    50%
    50%
    digits,
    User Rank: Light Beer
    12/5/2012 | 5:37:35 PM
    re: The SPIT Manifesto 2.0


    Yes, metroradio1 -- and we LOLed about it 2 years ago too!! 


    I refer you to the SPIT Manifesto V1, from Feb 2010:


    "We also need to note two things. First, that SPIT is already a term used by a sub-section of our industry, where it stands for SPAM over Internet Telephony. We don't foresee any confusion.


    Second, for those of you who have become attached to Light Reading's very own Larry the Monkey over the years – don't worry, he's not being replaced by Spit, the Dog."


    http://www.lightreading.com/document.asp?doc_id=187395

    Educational Resources
    sponsor supplied content
    Educational Resources Archive
    From The Founder
    Download our complete guide to de-risking NFV deployment in 2016, including:
  • An eight-step strategy to deploying NFV safely, based on input from the companies that have already started virtualizing their production networks.
  • Interviews with leading executives at Colt, AT&T, Deutsche Telekom, Cisco, Nokia, ZTE, Ericsson and Heavy Reading.
  • Flash Poll
    Live Streaming Video
    Prepping for the Future: Upskill U Explained
    During this short kick-off video, Doug Webster, Vice President of Service Provider Marketing, Cisco, and Light Reading’s CEO & Founder Steve Saunders give an overview of Upskill U.
    LRTV Huawei Video Resource Center
    Digital Operation Transformation Roundtable Wrap-Up

    5|6|16   |     |   (0) comments


    Industry leaders at the Digital Operation Transformation Summit give their final thoughts at the roundtable.
    LRTV Huawei Video Resource Center
    Peter Sany on Digital Transformation

    5|6|16   |     |   (0) comments


    Peter Sany gives his view on digital transformation at the DOT Summit in Barcelona.
    LRTV Huawei Video Resource Center
    James McQuivey on Digital Transformation

    5|6|16   |     |   (0) comments


    James McQuivey gives his view on digital transformation at the DOT Summit in Barcelona.
    LRTV Interviews
    Courting the Apartment Crowd

    5|6|16   |     |   (0) comments


    In this LRTV interview, AT&T's Adrian Cardwell details the changing dynamics of the MDU markets and explains how AT&T is pursuing apartment dwellers with GigaPower.
    LRTV Interviews
    Demand Surges for On-Demand Ads

    5|5|16   |     |   (0) comments


    Ed Knudson, VP, Product and Strategy at Canoe Ventures, discusses the rising appeal of VoD ads and the challenges on inserting ads dynamically in live TV programming.
    LRTV Custom TV
    Exclusive: Video Interview With Sckipio CEO David Baum

    5|5|16   |     |   (0) comments


    At his headquarters in Tel Aviv, G.fast visionary David Baum, CEO of Sckipio, provided an exclusive interview to Light Reading and showed how innovations in rate and reach, vector densities, fast reconnecting times and SFP-based residential gateways are expanding the potential of G.fast.
    Telecom Innovators Video Showcase
    Atrinet's NetACE – Migration to NFV & SDN With NetOps-Driven LSO

    5|4|16   |     |   (0) comments


    At Atrinet's headquarters, Ray Le Maistre sits down with Roy Silon to get an in-depth look into the company's focus and the secret recipe for their success.
    LRTV Huawei Video Resource Center
    Amsterdam ArenA, Powered by Huawei

    5|4|16   |     |   (0) comments


    Huawei's ICT solutions power the state-of-the-art Amsterdam ArenA, turning it into a smart stadium.
    LRTV Interviews
    Testing When There's No 'There' There

    5|4|16   |     |   (1) comment


    The benefits of SDN/NFV are well known, but the transition comes with some challenges, prominent among them is: how do you test a network that has been abstracted and has the potential to be endlessly reconfigurable? Light Reading was at NFV World Congress in Santa Clara, Calif., where we bumped into Mats Nordlund, CEO and co-founder of Netrounds, a Swedish ...
    LRTV Interviews
    Ditching the Slash & the Orchestration Wars

    5|3|16   |     |   (2) comments


    SDN and NFV have been inextricably bound with each other for so long that on a conceptual level, smooshing them together into one catch-all phrase – SDNFV – is now justifiable, according to Dan Pitt, executive director of the Open Networking Foundation (ONF). Light Reading spoke to Pitt at the NFV World Congress, where he explained that the next ...
    LRTV Custom TV
    ZTE TV Connect Highlights

    5|3|16   |     |   (0) comments


    ZTE gives us a tour of its booth and new products at TV Connect in London.
    LRTV Custom TV
    Deluxe's Unified Delivery Solution

    5|3|16   |     |   (0) comments


    Join Alan Breznick of Light Reading and visit the Deluxe booth at NAB! Here you'll find Deluxe's Unified Delivery Solution, OTT video, virtual reality, HDR, 4K and much more!
    Upcoming Live Events
    May 23, 2016, Austin, TX
    May 23, 2016, Austin Convention Center
    May 24-25, 2016, Austin Convention Center, Austin, TX
    September 13-14, 2016, The Curtis Hotel, Denver, CO
    December 6-8, 2016,
    June 16-18, 2017, Austin Convention Center, Austin, TX
    All Upcoming Live Events
    Infographics
    A new survey conducted by Heavy Reading and TM Forum shows that CSPs around the world see the move to digital operations as a necessary part of their overall virtualization strategies.
    Hot Topics
    Sprint CEO: Our Spectrum Is for 5G
    Dan Jones, Mobile Editor, 5/3/2016
    Amazon & Other 'Big 4' Cloud Providers Crushing Competitors
    Mitch Wagner, West Coast Bureau Chief, Light Reading, 4/29/2016
    Showdown at the OpenStack Corral
    Carol Wilson, Editor-at-large, 5/3/2016
    Upskill U Kicks Off IoT Lectures With Ericsson
    Kelsey Kusterer Ziser, Editor, 5/4/2016
    Nokia's Motley: Confidence Paves Career Paths
    Sarah Thomas, Director, Women in Comms, 5/2/2016
    Like Us on Facebook
    Twitter Feed
    BETWEEN THE CEOs - Executive Interviews
    In this latest installment of the CEO Chat series, Craig Labovitz, co-founder and CEO of Deepfield, sits down with Light Reading's Steve Saunders in Light Reading's New York City office to discuss how Deepfield fits in with the big data trend and more.
    Grant van Rooyen, president and CEO of Cologix, sits down with Steve Saunders, founder and CEO of Light Reading, in the vendor's New Jersey facility to offer an inside look at the company's success story and discuss the importance of security in the telecom industry.
    Animals with Phones
    Sloth Mail Click Here
    Sloth mail -- somehow even slower than snail mail.
    Live Digital Audio

    Of all the tech companies in the Valley, Intel has made the most aggressive commitment to building a diverse and inclusive workplace culture. It's doing so by taking concrete, measurable steps, making a large financial investment and through a commitment to complete transparency about its progress. In this radio show, WiC Director Sarah Thomas will be joined by Shlomit Weiss, Intel's Vice President, Data Center Group, and General Manager of Networking Engineering, who will share with us why Intel is tackling this huge challenge, how and to what effect. She will also discuss her unique experiences leading development of Client SOC development in the past and today leading development of all of the chipmaker's silicon hardware for networking IPs and discrete devices and managing a team of 600 engineers across Israel, Europe and the US.