Light Reading
Netflix's content chief went overboard with his complaints about Canadian broadband. Here's who else might be off the Xmas card list

4 ISPs That Netflix Hates

Jeff Baumgartner
LR Cable News Analysis
Jeff Baumgartner
9/14/2012
50%
50%

Ted Sarandos, the chief content officer of over-the-top video specialist Netflix Inc. (Nasdaq: NFLX), went a bit over the top himself at the Bank of America/Merrill Lynch investors conference this week when he lashed out at the capping and metering policies run by some of Canada's top broadband providers.

"It's almost a human rights violation, what they're charging for Internet access in Canada," he said, later likening the situation north of the border as "almost third-world access to the Internet."

Netflix has had its share of issues with Canada ever since it launched streaming services there, going as far as letting customers adjust their bit rates to help them avoid overage charges. (See Netflix Canada Cuts Video Streaming Quality and Netflix Fears by-the-Byte Tiers .)

Sarandos may need to save some of that fire and brimstone for the U.S., because caps and overage charges here are slowly becoming commonplace, despite concerns expressed this week by Federal Communications Commission (FCC) Chairman Julius Genachowski.

Before we get to the list, we'll mention a couple of ISPs that Netflix probably loves. Verizon Communications Inc. (NYSE: VZ)'s wireline broadband remains cap-free, and Google (Nasdaq: GOOG) will follow suit as it introduces 1Gbit/s services in the Kansas Cities. (See Google Fiber Bundles TV, Shuns Data Caps.)

But now, here are some ISPs that Netflix hates, or that at least won't be on its Christmas card list.

Rogers Communications
Rogers Communications Inc. (Toronto: RCI) is big, is Canadian and uses policies that meter and cap broadband -- a Netflix trifecta. Rogers also recently put in a new policy that doubles the maximum overage fee it will charge if customers exceed their monthly data allotments. (See Rogers Raising the Ceiling on Overage Fees.)

Comcast
Netflix has already blown a couple of gaskets about the policy Comcast Corp. (Nasdaq: CMCSA, CMCSK) has applied to its TV Everywhere app on the Xbox 360, namely that any data used for that app does not get applied to broadband caps, in part because it travels Comcast's private IP network. While that's more of a network neutrality argument, Comcast has suspended caps in most markets as it tests out new policies that charge extra for a bucketful of gigabytes when customers exceed a relatively generous monthly ceiling of at least 300Mbit/s. According to DSL Reports, Comcast is also looking at a monthly 500GB cap for some of its higher-speed tiers. That's a big number, but we suspect it's not enough to make Netflix forget about Xbox. (See Netflix CEO Keeps Whining About Comcast, Comcast Denies It's Prioritizing Xbox Video and Comcast Turns On Usage-Based Broadband.)

AT&T
AT&T Inc. (NYSE: T)'s policy charges U-verse subscribers $10 for every 50GB they consume above a 250GB ceiling. Customers for AT&T's regular DSL service are similarly dinged if they exceed a monthly 150GB threshold. (See AT&T to Fit Subs With Broadband Caps .)

Suddenlink
Perhaps this MSO could be placed into a love/hate category. On one hand, Suddenlink Communications has shown interest in offering the Netflix app on leased TiVo Inc. (Nasdaq: TIVO) boxes if all of Netflix's programming contracts allowed for it, so one could almost call the operator a fan of the video streamer. On the other hand, Suddenlink recently suspended its broadband usage policy so it could investigate a rare discrepancy for its byte-meter and hire a third party to validate the accuracy of the system. (See Suddenlink Puts Broadband Overage Fees on Ice and Suddenlink Blames Netflix Contracts .)

Those are just four quick examples. Who else belongs on Netflix's list or at least deserves an honorable mention?

— Jeff Baumgartner, Site Editor, Light Reading Cable

(1)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View
paolo.franzoi
50%
50%
paolo.franzoi,
User Rank: Light Beer
12/5/2012 | 5:20:58 PM
re: 4 ISPs That Netflix Hates


 


Okay, so let's make sure what they are saying is what is intended.  The private IP network shares both the metro and the access network with the public IP network.  The only place in fact that they really get separated is that the public goes to peering points.  So, Comcast is saying that ALL the cost of running video to subscribers is Internet peering as the rest is apparently free!  This must be so, since each subscriber can use infinite amounts of their private IP bandwidth without penalty.


Good to know.


seven


PS - Yes I know this is an absurdum argument...just trying to make a point.


 

Flash Poll
From The Founder
It's clear to me that the communications industry is divided into two types of people, and only one is living in the real world.
LRTV Custom TV
Using Service Quality to Drive WiFi Monetization

10|22|14   |   6:51   |   (0) comments


Live from the SCTE conference: Heavy Reading's Alan Breznick explores the forces shaping the WiFi opportunity in an interview with CableLabs' Justin Colwell and Amdocs' Ken Roulier.
LRTV Custom TV
Distributed Access Architectures – 2

10|21|14   |   8:51:00 AM   |   (0) comments


ARRIS CTO Network Solutions Tom Cloonan discusses why many if not most MSOs will continue with integrated CCAP, while addressing why some are also looking at two futuristic, distributed access architectures: Remote PHY and Remote CCAP.
LRTV Custom TV
Distributed Access Architectures – 1

10|21|14   |   9:01   |   (0) comments


SCTE Sr. Director of Engineering Dean Stoneback discusses the pros and cons of distributed access architecture (DAA) and its various forms, which range from basic Remote PHY to full CMTS functionality in the node.
LRTV Custom TV
The WiFi Road to Riches – 2

10|21|14   |   3:58   |   (0) comments


ARRIS Senior Solution Architect Eli Baruch talks about how MSOs can enable public and community WiFi through 1) outdoor access points, 2) businesses seeking to offer WiFi to customers, and 3) residential WiFi gateway extensions.
LRTV Custom TV
The WiFi Road to Riches – 1

10|21|14   |   10:15   |   (0) comments


SCTE Director of Advanced Technologies Steve Harris discusses WiFi deployments, drivers, challenges and advances, including 802.11ac, carrier-grade WiFi, community WiFi, Hotspot 2.0, Passpoint, WiFi-First and voice-over-WiFi.
LRTV Custom TV
Advantech Accelerates 100G Traffic Handling

10|17|14   |   7:56   |   (0) comments


Paul Stevens from Advantech explains why handling 100GbE needs a whole new platform design approach and how Advantech is addressing the needs of equipment providers and carriers to give them the flexibility and performance they will need for SDN and NFV deployment.
LRTV Huawei Video Resource Center
Holland's Imtech Traffic & Infra Discusses Huawei's ICT Solution and Services

10|16|14   |   4:49   |   (0) comments


Dimitry Theebe is from the business unit at Imtech Traffic & Infra which delivers communications solutions for transportations. His partnershp with Huawei began about a years ago. In this video, Theebe speaks more about this partnership and what he hopes to accomplish with Huawei.
LRTV Huawei Video Resource Center
Huawei's Comprehensive Storage Solutions Vital for SVR

10|16|14   |   6:16   |   (0) comments


SVR Information Technology provides cloud services for academic and special sectors. With Huawei's support, SVR and Yildiz Technical University has established Turkey's largest and most advanced High Performance Computing system. CSO Ismail Cem Aslan talks about what he hopes Huawei's OceanStor storage system will bring for him.
LRTV Huawei Video Resource Center
Mexico's Servitron's Impression of Huawei at CCW 2014

10|16|14   |   6:35   |   (0) comments


Servitron is a network operator in Mexico that has been in the trunking industry for the past 20 years. Its COO, Ing. Ragnar Trillo O., explains at Critical Communications World 2014 that his company has been interested in the long-term evolution of LTE technology and its adoption for TETRA.
LRTV Huawei Video Resource Center
Building a Better Dubai

10|16|14   |   2:06   |   (0) comments


Abdulla Ahmed Al Falasi is the director of commercial affairs, a telecommunications coordinator for the government of Dubai. Their areas of service span across multiple industries, including police, safety, shopping malls and more. In this video, Abdulla talks about his department's work with Huawei.
LRTV Huawei Video Resource Center
Huawei Lights Up Malaysia Partner Maju Nusa

10|16|14   |   1:59   |   (0) comments


Malaysia's Maju Nusa is an enterprise partner to Huawei in networking, route switches and telco equipment. At this year's Critical Communications World in Singapore, CTO Pushpender Singh talks about what Huawei's eLTE solutions mean to his company and for Malaysia.
LRTV Custom TV
Evolving From HFC to FTTH Networks

10|15|14   |   2:19   |   (0) comments


Cisco's Todd McCrum delves into the future of cable's HFC plant, examining how DOCSIS 3.1 and advanced video compression will extend its life and how the IP video transition will usher in GPON and EPON over FTTH.
Upcoming Live Events
October 29, 2014, New York City
November 6, 2014, Santa Clara
November 11, 2014, Atlanta, GA
December 2, 2014, New York City
December 3, 2014, New York City
December 9-10, 2014, Reykjavik, Iceland
February 10, 2015, Atlanta, GA
June 9-10, 2015, Chicago, IL
Infographics
WhoIsHostingThis.com presents six of the world's most extreme WiFi hotspots, enabling the most epic selfies you can imagine.
Hot Topics
Google: Carriers & Cloud Providers Need to Cooperate
Mitch Wagner, West Coast Bureau Chief, Light Reading, 10/16/2014
Could Data Be the New 'Currency'?
Ray Le Maistre, Editor-in-chief, 10/16/2014
iPad Air 2 Lets Users Switch Carriers Any Time
Mitch Wagner, West Coast Bureau Chief, Light Reading, 10/17/2014
Analysts Warn of Major NFV Gaps
Carol Wilson, Editor-at-large, 10/22/2014
CBS Takes OTT Plunge
Mari Silbey, Independent Technology Editor, 10/16/2014
Like Us on Facebook
Twitter Feed