& cplSiteName &

ZCorum Shows VoIP Troubleshooting App

Light Reading
News Wire Feed
Light Reading
2/26/2013
50%
50%

LAS VEGAS -- ZCorum, a provider of managed broadband services and diagnostics, will be showing off some new capabilities in their TruVizion and TechVizion applications today and tomorrow at the National Cable Television Cooperative’s Winter Educational Conference in Las Vegas. TruVizion is ZCorum’s web-based diagnostics application for cable and DSL networks. TechVizion is a companion app that takes data collected by TruVizion and presents it in a format suitable for mobile devices such as smartphones and tablets. The company has added features in both that will help cable operators address quality issues on their Voice over IP (VoIP) network. “We already have call quality scores within TruVizion that can be viewed for a specific customer,” said Arthur Skinner, Vice President of Sales and Business Development at ZCorum.“ That’s very helpful if someone calls in to report a problem. We've now added an EMTA report that shows all potential voice quality issues for any given day, which provides an opportunity to address a problem before the customer calls in.” An EMTA is a cable modem that includes an integrated telephone adapter, and is used by providers to deliver data and voice service to their subscribers through a single device. According to Skinner, the new report lists any calls that had one or more bad MOS scores, which would be an indicator that the customer experienced poor voice quality during the call. The report also shows the RF levels, packet loss and packet delay at the time of the call to help with troubleshooting. In addition, any devices that have a battery issue are listed, as well as those that were experiencing communication errors. ZCorum

(0)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
Featured Video
From The Founder
Light Reading is spending much of this year digging into the details of how automation technology will impact the comms market, but let's take a moment to also look at how automation is set to overturn the current world order by the middle of the century.
Flash Poll
Upcoming Live Events
November 1, 2017, The Royal Garden Hotel
November 1, 2017, The Montcalm Marble Arch
November 2, 2017, 8 Northumberland Avenue, London, UK
November 2, 2017, 8 Northumberland Avenue London
November 10, 2017, The Westin Times Square, New York, NY
November 16, 2017, ExCel Centre, London
November 30, 2017, The Westin Times Square
May 14-17, 2018, Austin Convention Center
All Upcoming Live Events
Infographics
With the mobile ecosystem becoming increasingly vulnerable to security threats, AdaptiveMobile has laid out some of the key considerations for the wireless community.
Hot Topics
Muni Policies Stymie Edge Computing
Carol Wilson, Editor-at-large, 10/17/2017
Is US Lurching Back to Monopoly Status?
Carol Wilson, Editor-at-large, 10/16/2017
Pai's FCC Raises Alarms at Competitive Carriers
Carol Wilson, Editor-at-large, 10/16/2017
'Brutal' Automation & the Looming Workforce Cull
Iain Morris, News Editor, 10/18/2017
Worried About Bandwidth for 4K? Here Comes 8K!
Aditya Kishore, Practice Leader, Video Transformation, Telco Transformation, 10/17/2017
Animals with Phones
Live Digital Audio

Understanding the full experience of women in technology requires starting at the collegiate level (or sooner) and studying the technologies women are involved with, company cultures they're part of and personal experiences of individuals.

During this WiC radio show, we will talk with Nicole Engelbert, the director of Research & Analysis for Ovum Technology and a 23-year telecom industry veteran, about her experiences and perspectives on women in tech. Engelbert covers infrastructure, applications and industries for Ovum, but she is also involved in the research firm's higher education team and has helped colleges and universities globally leverage technology as a strategy for improving recruitment, retention and graduation performance.

She will share her unique insight into the collegiate level, where women pursuing engineering and STEM-related degrees is dwindling. Engelbert will also reveal new, original Ovum research on the topics of artificial intelligence, the Internet of Things, security and augmented reality, as well as discuss what each of those technologies might mean for women in our field. As always, we'll also leave plenty of time to answer all your questions live on the air and chat board.

Like Us on Facebook
Twitter Feed