& cplSiteName &

Telenor Transforms Fixed Network With TCS

Light Reading
News Wire Feed
Light Reading
6/25/2014
50%
50%

FORNEBU, Norway -- Telenor Norway has selected Tata Consultancy Services Ltd (TCS) as its partner to modernize and simplify the fixed network operations. The goal is to improve customer experience through reduced complexity and faster deliveries.

Telenor Norway has launched a long-term effort to modernize and simplify products, processes and related IT systems in the fixed area. On 24th June, Telenor Norway signed a contract with TCS as a partner.

"This is one of the largest change programs in recent history for Telenor Norway. The agreement with TCS represents an important milestone for us. They have the expertise and the methodology we need to simplify work processes, products and IT solutions to the fixed network area. Our aim is to provide customers with better experiences, with improved quality and faster deliveries, while reducing costs," says Berit Svendsen, CEO of Telenor Norway.

The telecom market in Norway and globally is undergoing a major upheaval. Technology is evolving faster than ever, with new infrastructure and new services. Telenor invests over 4 billion NOK in infrastructure and services in Norway. Use patterns are changing and we see that data usage is growing rapidly and already more important than the voice of our customers. The competition is international, where global content providers are strong competitors.

"A dynamic market is in many ways an ideal situation for a strong telecommunications company as Telenor, where new opportunities are opening up and our services are in demand. The challenges we must nevertheless take seriously. Complexity of internal processes and IT systems slows us. At the same time we experience reduced customer base for traditional fixed line services, while costs do not fall at the same rate. Therefore we are now in partnership with TCS radically changing our entire fixed network operations in both voice and broadband," says Svendsen.

Telenor Norway has a good knowledge of TCS, since the company from summer of 2010 was one of two main suppliers of IT services (applications management and systems development) to Telenor Norway. "In a hyper connected world typified by an unprecedented pace of change, companies that reimagine and simplify their businesses can significantly boost their competitiveness. Telenor has always been ahead of the curve in terms of embracing technology, investing in new markets and staying connected with their customers' evolving needs. We are very pleased to extend our ongoing partnership with them to this vital area of modernizing their fixed line business, using TCS' future fit telecom platform TCS HOBS," says N Chandrasekaran, CEO & Managing Director of TCS.

Telenor Norway and TCS signed a memorandum of understanding (MoU) in March this year and has spent the time since then to the preparation and analysis of IT solutions, products and work processes. The parties are now ready to start detailing the design and transformation of the fixed network. The work will continue until 2018. Terms and conditions of the agreement/contract won't be disclosed by either party.

Tata Consultancy Services Ltd.

(0)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
Featured Video
From The Founder
Light Reading founder Steve Saunders talks with VMware's Shekar Ayyar, who explains why cloud architectures are becoming more distributed, what that means for workloads, and why telcos can still be significant cloud services players.
Flash Poll
Upcoming Live Events
May 14-16, 2018, Austin Convention Center
May 14, 2018, Brazos Hall, Austin, Texas
September 24-26, 2018, Westin Westminster, Denver
October 9, 2018, The Westin Times Square, New York
October 23, 2018, Georgia World Congress Centre, Atlanta, GA
November 7-8, 2018, London, United Kingdom
November 8, 2018, The Montcalm by Marble Arch, London
November 15, 2018, The Westin Times Square, New York
December 4-6, 2018, Lisbon, Portugal
All Upcoming Live Events
Hot Topics
I'm Back for the Future of Communications
Phil Harvey, US News Editor, 4/20/2018
US Investigating Huawei for Sanctions Violations – Report
Phil Harvey, US News Editor, 4/25/2018
AT&T Exec Dishes That He's Not So Hot on Rival-Partner Comcast
Mari Silbey, Senior Editor, Cable/Video, 4/19/2018
Live Digital Audio

A CSP's digital transformation involves so much more than technology. Crucial – and often most challenging – is the cultural transformation that goes along with it. As Sigma's Chief Technology Officer, Catherine Michel has extensive experience with technology as she leads the company's entire product portfolio and strategy. But she's also no stranger to merging technology and culture, having taken a company — Tribold — from inception to acquisition (by Sigma in 2013), and she continues to advise service providers on how to drive their own transformations. This impressive female leader and vocal advocate for other women in the industry will join Women in Comms for a live radio show to discuss all things digital transformation, including the cultural transformation that goes along with it.

Like Us on Facebook
Twitter Feed
Partner Perspectives - content from our sponsors
What's in the Box?
By Huawei
Beginning With the End In Mind
By Kevin Taylor, for Huawei
All Partner Perspectives