Safaricom, Kenya's leading mobile operator, is looking to CommProve to improve its subscriber network quality of experience. As part of the agreement, CommProve will deploy its next generation network monitoring solution, CommProve NetLedge across Safaricom's network. The deployment is scheduled for completion by the first half of this year.
CommProve NetLedge and Insight applications will provide network monitoring across multiple interfaces for control and user plane in 3G, LTE and WiMax to ensure the measurement of network performance KPI's, Quality of Service and the full utilization of the network. The solution will track customer experience and also perform advanced troubleshooting to enable Safaricom's engineering team to complete issue identification and resolution in real-time.
A CSP's digital transformation involves so much more than technology. Crucial – and often most challenging – is the cultural transformation that goes along with it. As Sigma's Chief Technology Officer, Catherine Michel has extensive experience with technology as she leads the company's entire product portfolio and strategy. But she's also no stranger to merging technology and culture, having taken a company — Tribold — from inception to acquisition (by Sigma in 2013), and she continues to advise service providers on how to drive their own transformations. This impressive female leader and vocal advocate for other women in the industry will join Women in Comms for a live radio show to discuss all things digital transformation, including the cultural transformation that goes along with it.