& cplSiteName &

Leading Lights Finalists 2014: Outstanding OSS/BSS Vendor

Ray Le Maistre
6/16/2014
100%
0%

To recognize the critical role that operational and business support system companies play in this industry of ours, Light Reading this year introduced the Outstanding OSS/BSS Vendor category to its annual awards program, the Leading Lights. (See Leading Lights 2014: The Finalists.)

The category was created to recognize the back-office software systems vendor that stands out from its competitors, innovates constantly, helps set the industry trends, makes investors proud, and makes employees happy.

The submissions were more than impressive. Here are the seven companies that made the shortlist (in alphabetical order), and the key reasons why they made the cut:

Amdocs Inc.
It's hard not to say that Amdocs Ltd. (NYSE: DOX), which won the Leading Lights award for Company of the Year (Public) in 2013, has gone from strength to strength in the past year. It has consistently reported record quarterly revenues and has been expanding and enhancing its service provider IT (SPIT) capabilities with the development of its CES suite, which incorporates OSS, BSS and policy management capabilities for all types of services. (See Amdocs Launches Updated CES Suite, Amdocs Reports Record Revenues in Fiscal Q2, and Amdocs Reports Fiscal Q1 .)

The most significant development of the past year -- which for the purposes of the Leading Lights means April 1, 2013, to March 31, 2014 -- has been the acquisition of Actix and Celcite. From those deals Amdocs created its Network Solutions unit and then launched its Self Optimizing Networks (SON) software platform just ahead of Mobile World Congress. (See Amdocs Shines SON Acquisitions on RAN, Amdocs to Acquire Celcite, and Amdocs Dives Into Mobile SPIT Pool.)

"This network play puts us on the best path to capture the network optimization opportunity, and tap into new growth markets," noted Amdocs in its submission.

AsiaInfo-Linkage Inc.
Having built itself a significant BSS business with China's three main operators, AsiaInfo Inc. (Nasdaq: ASIA) has for the past few years been working to establish itself on the international stage, taking on rivals such as Amdocs and Oracle with its Veris BSS suite, which can be deployed as a multi-tenant cloud system. In November 2013, a year after setting up commercial operations in Europe, it announced a deal with Telenor Denmark, where it is replacing more than a hundred existing systems with its Veris package. That transformation project is ongoing, and, if successful, could lead to further engagements with Telenor in Europe. (See AsiaInfo Scores Tier 1 Win in Europe and AsiaInfo Takes On BSS Giants in Europe.)

AsiaInfo-Linkage, which became a private company earlier this year, appeared somewhat ambitious with its plans to take on the established BSS giants in Europe, but the move appears to be paying off. (See AsiaInfo-Linkage Goes Private.)

Digital Route AB
DigitalRoute AB is the kind of company that many service provider IT specialists would like to be: It has been focused on delivering core back-office capabilities for years, enhancing its offering to reflect customer requirements, and building a solid and profitable business along the way. The core product in this case is MediationZone, a component-based system that provides process modelling and network configuration capabilities that help operators reduce their costs and improve time-to-market. It is deployed in more than 300 back offices globally.

Whereas mediation systems are traditionally designed for, and used, to process billing data, Digital Route's system can be used to process data for multiple use cases, a capability that looks increasingly important as service providers wake up to the potential of analytics. "Giving service providers the ability to understand and act on key information at network-, customer- and even session levels to increase performance and reduce churn has delivered added value in real-time," noted Digital Route in its submission.

Ericsson
Courtesy of its recent acquisition strategy, which has seen the Swedish giant buy Telcordia and ConceptWave during the past few years, Ericsson AB (Nasdaq: ERIC) is now one of the biggest OSS/BSS vendors in the industry, and is ranked the number-one player in many service provider IT sectors, such as real-time charging and traditional network management systems. (See Ericsson Buys More OSS Smarts.)

As a result, "Ericsson considers OSS a key differentiator for the company," and has been using its many assets to create new offerings, such as Service Agility (OSS, BSS, APIs) system that has attracted major operator attention. (See CenturyLink Drives a Nail Into Osmine’s Coffin.)

Matrixx Software Inc.
Matrixx Software Inc. is a relative newcomer to the BSS sector, having been formed six years ago. While that means it has its work cut out to compete with entrenched vendors, it has also been able to take an "entirely different approach both architecturally and functionally to build something that would be fit-for-purpose for where communications service providers are going, rather than where they have been."

The company currently supports online charging, policy management, and pricing analytics on its real-time transaction processing platform, but can develop and add new capabilities to meet customer and market demand. Despite its newcomer status, Matrixx has secured a major European customer in Swisscom and has several more as yet unidentified customers going live in 2014. "Swisscom sees us as a partner that is helping it transform its business as it innovates in new ways, to expand and monetize mobile broadband services and move its business to real-time," noted the company in its submission.

Redknee Inc.
Canadian BSS vendor Redknee Inc. (Toronto TSX: RKN) has transformed itself during the past year following the acquisition of Nokia Siemens Networks' BSS unit, which became part of Redknee in late March 2013. The past year has been the integration period, which can make or break an acquisition. (See Redknee Seals NSN Deal.) By all measures it has been a success in this case, with Redknee holding on to the NSN team and customers and transforming itself into one of the major players of the BSS sector, generating revenues of $72.4 million in the three months to the end of March 2014, compared with $11.8 million a year earlier.

The company's main offer is a real-time converged billing and customer care solution that addresses billing, charging with integrated policy, promotions, analytics and business intelligence and CRM, all from a single platform, which can be delivered in a cloud model, as software-as-a-service, or as an on-premises solution. Scalability is a key factor for Redknee: It says its system is supporting real-time charging for more than 100 million customers at one Tier 1 operator customer in Asia-Pacific.

The company now has more than 200 service provider customers and is adding to that number each quarter, as well as looking towards different industry verticals to grow its business. (See Redknee Lands BSS Deal with Telekom Austria.)

Tail-f Systems AB
Swedish upstart Tail-f Systems has long been telling the market that there's a different way to approach network management, pitching its Network Control System (NCS) as something that can "replace the bloated Service Provisioning & Activation layer in the OSS with more agile Network Service Orchestration. The concept behind network service orchestration is to decouple network services from specific network components, while automatically configuring the network according to the service specifications." In the past year the market has started to listen, as Tail-f's proposition fits neatly with the new way of thinking that has emerged as network operators consider their SDN and NFV strategies.

The Tail-f proposition is that its system can be easily deployed in multi-vendor environments, speeding up the process of launching new services and improving operational efficiencies, all without vendor lock-in. That proposition has won support from some of the largest Tier 1 operators in the world, including AT&T. Tail-f believes that the support from the US giant "is a great validation that networking is heading into a model-driven future. The ability to express the syntax, structure and semantics of network equipment and services in a data modeling language and separate them from the run-time platform opens up for radical change." (See AT&T's Cloud Future Takes Shape and Deutsche Telekom: A Software-Defined Operator.)

The Leading Lights winners and 2014 Hall of Fame inductees will be unveiled at the Leading Lights awards dinner, to be held the evening of Tuesday, June 17 at Chicago's Adler Planetarium. (For more details, see Bumper Year for the Leading Lights Awards.)

Stick around on Wednesday for the second day of Light Reading's Big Telecom Event, taking place at the Sheraton Chicago Hotel & Towers on June 17-18. (Details and the agenda are on our show site, Big Telecom Event.)

— Ray Le Maistre, Circle me on Google+ Follow me on TwitterVisit my LinkedIn profile, Editor-in-Chief, Light Reading

(0)  | 
Comment  | 
Print  | 
Oldest First  |  Newest First  |  Threaded View        ADD A COMMENT
Educational Resources
sponsor supplied content
Educational Resources Archive
From The Founder
The independent evaluation of Nokia's key virtual network functions (VNFs) was a defining moment for the Finnish giant.
Flash Poll
Live Streaming Video
Charting the CSP’s Future
Six different communications service providers join to debate their visions of the future CSP, following a landmark presentation from AT&T on its massive virtualization efforts and a look back on where the telecom industry has been and where it’s going from two industry veterans.
LRTV Custom TV
Cable & the Move to IPTV

5|31|16   |   04:44   |   (0) comments


Cable operators are looking at transitioning operations to IPTV, and some have already started. What issues do operators face? What opportunities will this bring to customers? These are just a few of the questions Alticast considers in this interview between Alan Breznick and Susan Crouse at INTX 2016.
LRTV Custom TV
Ooredoo at UBBS 2016

5|31|16   |   06:04   |   (0) comments


At UBBS 2016 in Dubai, Light Reading is joined by Ooredoo Qatar's Yann Courqueux for an in-depth interview on their success.
LRTV Custom TV
du's Success Infrastructure

5|31|16   |   11:48   |   (0) comments


At UBBS 2016 in Dubai, Light Reading is joined by du's Jasim Alawadi for an in-depth interview on deploying all types of technology.
LRTV Custom TV
What Is Customer Experience Management?

5|31|16   |   05:53   |   (0) comments


At UBBS 2016 in Dubai, Light Reading is joined by Huawei's Michael Spratt for an in-depth interview on customer experience management.
LRTV Custom TV
UBBS 2016 World Tour Highlight

5|31|16   |   02:43   |   (0) comments


At UBBS World Tour 2016 in Dubai, Light Reading takes an exclusive look at the latest Huawei technology and the future of broadband.
LRTV Interviews
Getting Somewhere With TV Everywhere

5|31|16   |   7:08   |   (0) comments


Comcast's Vito Forlenza describes the progress his company is making with TV Everywhere and the challenges that remain.
LRTV Custom TV
Cisco's Innovations in Cable

5|26|16   |   03:18   |   (0) comments


Marc Aldrich from Cisco discusses the latest in security, the evolution and momentum for CCAP and what the industry will be seeing next from Cisco.
LRTV Documentaries
Leading Lights 2016 Highlights

5|25|16   |   02:26   |   (1) comment


Some of the high points from this year's Leading Lights awards dinner at the Hotel Ella in Austin, Texas.
LRTV Documentaries
Light Reading Hall of Fame 2016

5|23|16   |   05:43   |   (0) comments


Find out who has been welcomed into Light Reading's Hall of Fame this year.
LRTV Custom TV
ZTE TM Forum Highlights

5|23|16   |     |   (0) comments


ZTE showcased its new ICT solutions at TM Forum in Nice.
LRTV Interviews
Gamma's MD on the Emergence of UC2

5|20|16   |     |   (0) comments


Gamma Communications Managing Director David Macfarlane believes the unified communications (UC) market has reached a tipping point.
LRTV Custom TV
The Ultimate 5-Minute Guide to Digital Customer Engagement

5|20|16   |     |   (0) comments


In this short video, you will hear all about how Digital Customer Engagement is the key to meeting customer expectations, keeping them happy, and maximizing revenue. VP Product & Marketing at Pontis, Ofer Razon, breaks down for ...
Upcoming Live Events
September 13-14, 2016, The Curtis Hotel, Denver, CO
December 6-8, 2016,
June 16-18, 2017, Austin Convention Center, Austin, TX
All Upcoming Live Events
Infographics
A new survey conducted by Heavy Reading and TM Forum shows that CSPs around the world see the move to digital operations as a necessary part of their overall virtualization strategies.
Hot Topics
Cisco's Patel Hails 'Microculture' Successes
Iain Morris, News Editor, 5/26/2016
Cable Is Eyeing Its Retail Options
Mari Silbey, Senior Editor, Cable/Video, 5/25/2016
AT&T's Margaret Chiosi Retires
Ray Le Maistre, Editor-in-chief, 5/25/2016
West Coast Gets Its First 10-Gig City
Mari Silbey, Senior Editor, Cable/Video, 5/26/2016
IEEE President-Elect Tackles the Digital Divide
Sarah Thomas, Director, Women in Comms, 5/30/2016
Like Us on Facebook
Twitter Feed
BETWEEN THE CEOs - Executive Interviews
In this latest installment of the CEO Chat series, Craig Labovitz, co-founder and CEO of Deepfield, sits down with Light Reading's Steve Saunders in Light Reading's New York City office to discuss how Deepfield fits in with the big data trend and more.
Grant van Rooyen, president and CEO of Cologix, sits down with Steve Saunders, founder and CEO of Light Reading, in the vendor's New Jersey facility to offer an inside look at the company's success story and discuss the importance of security in the telecom industry.
Animals with Phones
Please Pass the Waterproof Phone Click Here
Walruses: more tech-savvy than you might think.
Live Digital Audio

Our world has evolved through innovation from the Industrial Revolution of the 1740s to the information age, and it is now entering the Fourth Industrial Revolution, driven by technology. Technology is driving a paradigm shift in the way digital solutions deliver a connected world, changing the way we live, communicate and provide solutions. It can have a powerful impact on how we tackle some of the world’s most pressing problems. In this radio show, Caroline Dowling, President of Communications Infrastructure & Enterprise Computing at Flex, will join Women in Comms Director Sarah Thomas to discuss the impact technology has on society and how it can be a game-changer across the globe; improving lives and creating a smarter world. Dowling, a Cork, Ireland, native and graduate of Harvard Business School's Advanced Management Program, will also discuss her experience managing an international team focused on innovation in an age of high-speed change.