ATLANTA -- Concurrent (NASDAQ: CCUR), a global leader in video and media data solutions, today announced the launch of its managed services solution that audits multi-screen video delivery systems in real-time to proactively identify maintenance needs and protect against system faults. Concurrent’s multi-screen assurance service perpetually monitors the performance of all connected video delivery systems, reporting on behavioral patterns and transactional trends that affect critical software routines and hardware components. In addition to providing actionable information, Concurrent’s video assurance team works cooperatively with operators to take the recommended steps to prevent outages, improve consumer experience and plan appropriately to accommodate growth.
“Concurrent’s multi-screen assurance services are designed to simplify the process of operating large scale multi-screen video delivery systems by highlighting potential issues before they occur,” said Rick Lopes, Head of Global Services at Concurrent. “With proactive alerts and historical trending reports, operators are notified when conditions exist that could impact their customers. Our rapid response team includes video experts that can provide the assistance needed to quickly resolve issues and ensure consumers always receive the highest quality of service.”
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