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Canadian Operator Sends SOS Over OSS

Ray Le Maistre

Calling all small, independent network operators. Cédric Melançon needs your help. Melançon is the director general at Eeyou Communications Network, a small wholesale fiber network operator in a remote part of northern Canada. He is building out the network's capabilities and is looking to see if there are any network management and back office systems designed for operations such as his.

He reached out on Light Reading's message boards -- see this message board interaction -- seeking advice. Here's what he had to say:

    [Eeyou Communications Network has] built a[n] 1800km fiber network in a very sparsely populated area of northern Canada. We are thus [a] startup, a not for profit, trying to provide services to a population that was unserved because of the bad business case in such an area. I have to start investigating the possibility of implementing an OSS BSS. As we will mostly be wholesaling, our billing will not be very complex, we expect to have 50-100 customers over the next 10 years, with about 200-300 service points.

    Are there OSS-BSS solutions tailored to organizations such as ours and if so, where should I start investigating?

Well, let's start investigating here. We need some suggestions from others who have been in the same situation. What did you do? Use a spreadsheet? Try to develop some software in-house? Look for a commercial product?

Let's see some community spirit and see if we can help Melançon build that back office.

— Ray Le Maistre, Editor-in-Chief, Light Reading Circle me on Google+ Follow me on TwitterVisit my LinkedIn profile

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User Rank: Light Beer
4/9/2014 | 4:39:50 PM
Re: DOn't be shy - who can help?
Practical advice, not the sales pitch: look at the netFLEX(r) Management System, at www.unique-inc.com,  and if it looks like it would meet the need, as I believe it will, then contact Unique for the sales pitch! 
User Rank: Light Beer
4/8/2014 | 11:37:13 AM
Re: Tools for the job
Oh, I'd also add NetworkMining to that list of solutions. They have strong optical discovery capabilities and a number of OSS functions that leverage that data.
Nauman Kurd
Nauman Kurd,
User Rank: Light Beer
4/7/2014 | 10:30:22 AM
Re: DOn't be shy - who can help?
Taking the perspective of OSS:

I am not sure aobut the type of the network being deployed (FTTH as P2P Ethernet or GPON) or FTTN (subtended DSL with GPON/Ethernet uplinks).

The reason for above mentioned is the type of tools/systems required to monitor physical layer. As I could see, the challenge here is not the congestion on the network (due to low density) but rather is availability of the network. 

WhatsUpGold could be one option in order to build an OSS layer compatible with existing network infrastructure while still keeping the cost at minimal compared to HP, IBM and NetBOSS etc solutions.

Solarwinds might be another option to be explored for the similar purpose, and both had been in the market for long and thus are reliable in terms of deployment. They do tend to cover both Network as well as IT infrastructure when monitoring, performance and fault management is required.

Just a point here, that automation at OSS/BSS layer is not of extreme importance in such scenario (unlike Telco operators striving for eTOM architecture with layers exposed to multiple systems) and manual provisioning and fullfilment might be the way forward.

User Rank: Light Beer
4/4/2014 | 4:46:39 PM
Re: DOn't be shy - who can help?
Parallels Automation,

They have an operations and billing platform for both hosters(service providers) & Telcos.

OSS/BSS. I will be glad to help and point in the right direction within.


Its called POA-Parallels Operations automation PBA- Parallels business Automation.




User Rank: Light Beer
4/4/2014 | 4:28:35 PM
Re: Tools for the job
Do you have an opinion about the Fiberbase (http://fiberbasenms.com/) product?

Thanks you!
User Rank: Light Sabre
4/4/2014 | 12:43:29 PM
Re: Tools for the job
Myabe we need a special name for the advice column like "Guru guidance."
User Rank: Light Beer
4/4/2014 | 12:07:39 PM
Tools for the job
I'll skip BSS and talk about OSS...

I used to joke that Microsoft was the OSS industry leader with Execl...

You'd expect to see a lot of Excel and Access for managing small communications networks. The downside is that using 'desktop' tools massively limits the scalability of the planning/design/engineering team using the tools and limits integration/automation.

Your OSS requirements will vary depending on the types of services and tech you're running over the fiber network.

Generally if you're looking at low-volume, high-value services then your priroty is design and optimisation rather than, say, massively scalable automated service provisioning.

So, perhaps an optical/physical planning tool like Ericsson (ex-Telcordia) Network Engineer, or optical/IP capacity management from Aria Networks.

For fault and service assurance look at IBM's Tivoli systems or the new systems from Moogsoft (mostly ex IBM/Micromuse people).
User Rank: Blogger
4/4/2014 | 9:51:31 AM
DOn't be shy - who can help?
Note the need for practical advice, not sales pitches....
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