& cplSiteName &

Canadian Operator Sends SOS Over OSS

Ray Le Maistre
4/4/2014
50%
50%

Calling all small, independent network operators. Cédric Melançon needs your help. Melançon is the director general at Eeyou Communications Network, a small wholesale fiber network operator in a remote part of northern Canada. He is building out the network's capabilities and is looking to see if there are any network management and back office systems designed for operations such as his.

He reached out on Light Reading's message boards -- see this message board interaction -- seeking advice. Here's what he had to say:

    [Eeyou Communications Network has] built a[n] 1800km fiber network in a very sparsely populated area of northern Canada. We are thus [a] startup, a not for profit, trying to provide services to a population that was unserved because of the bad business case in such an area. I have to start investigating the possibility of implementing an OSS BSS. As we will mostly be wholesaling, our billing will not be very complex, we expect to have 50-100 customers over the next 10 years, with about 200-300 service points.

    Are there OSS-BSS solutions tailored to organizations such as ours and if so, where should I start investigating?

Well, let's start investigating here. We need some suggestions from others who have been in the same situation. What did you do? Use a spreadsheet? Try to develop some software in-house? Look for a commercial product?

Let's see some community spirit and see if we can help Melançon build that back office.

— Ray Le Maistre, Editor-in-Chief, Light Reading Circle me on Google+ Follow me on TwitterVisit my LinkedIn profile

(8)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
lbayers
100%
0%
lbayers,
User Rank: Light Beer
4/9/2014 | 4:39:50 PM
Re: DOn't be shy - who can help?
Practical advice, not the sales pitch: look at the netFLEX(r) Management System, at www.unique-inc.com,  and if it looks like it would meet the need, as I believe it will, then contact Unique for the sales pitch! 
jepullen
50%
50%
jepullen,
User Rank: Light Beer
4/8/2014 | 11:37:13 AM
Re: Tools for the job
Oh, I'd also add NetworkMining to that list of solutions. They have strong optical discovery capabilities and a number of OSS functions that leverage that data.
Nauman Kurd
50%
50%
Nauman Kurd,
User Rank: Light Beer
4/7/2014 | 10:30:22 AM
Re: DOn't be shy - who can help?
Taking the perspective of OSS:

I am not sure aobut the type of the network being deployed (FTTH as P2P Ethernet or GPON) or FTTN (subtended DSL with GPON/Ethernet uplinks).

The reason for above mentioned is the type of tools/systems required to monitor physical layer. As I could see, the challenge here is not the congestion on the network (due to low density) but rather is availability of the network. 

WhatsUpGold could be one option in order to build an OSS layer compatible with existing network infrastructure while still keeping the cost at minimal compared to HP, IBM and NetBOSS etc solutions.

Solarwinds might be another option to be explored for the similar purpose, and both had been in the market for long and thus are reliable in terms of deployment. They do tend to cover both Network as well as IT infrastructure when monitoring, performance and fault management is required.

Just a point here, that automation at OSS/BSS layer is not of extreme importance in such scenario (unlike Telco operators striving for eTOM architecture with layers exposed to multiple systems) and manual provisioning and fullfilment might be the way forward.

Regards,
kds1767
50%
50%
kds1767,
User Rank: Light Beer
4/4/2014 | 4:46:39 PM
Re: DOn't be shy - who can help?
Parallels Automation,

They have an operations and billing platform for both hosters(service providers) & Telcos.

OSS/BSS. I will be glad to help and point in the right direction within.

 

Its called POA-Parallels Operations automation PBA- Parallels business Automation.

 

Kindly,

 

Kevin
cmelancon
50%
50%
cmelancon,
User Rank: Light Beer
4/4/2014 | 4:28:35 PM
Re: Tools for the job
Do you have an opinion about the Fiberbase (http://fiberbasenms.com/) product?


Thanks you!
Ariella
50%
50%
Ariella,
User Rank: Light Sabre
4/4/2014 | 12:43:29 PM
Re: Tools for the job
Myabe we need a special name for the advice column like "Guru guidance."
jepullen
100%
0%
jepullen,
User Rank: Light Beer
4/4/2014 | 12:07:39 PM
Tools for the job
I'll skip BSS and talk about OSS...

I used to joke that Microsoft was the OSS industry leader with Execl...

You'd expect to see a lot of Excel and Access for managing small communications networks. The downside is that using 'desktop' tools massively limits the scalability of the planning/design/engineering team using the tools and limits integration/automation.

Your OSS requirements will vary depending on the types of services and tech you're running over the fiber network.

Generally if you're looking at low-volume, high-value services then your priroty is design and optimisation rather than, say, massively scalable automated service provisioning.

So, perhaps an optical/physical planning tool like Ericsson (ex-Telcordia) Network Engineer, or optical/IP capacity management from Aria Networks.

For fault and service assurance look at IBM's Tivoli systems or the new systems from Moogsoft (mostly ex IBM/Micromuse people).
Ray@LR
50%
50%
Ray@LR,
User Rank: Blogger
4/4/2014 | 9:51:31 AM
DOn't be shy - who can help?
Note the need for practical advice, not sales pitches....
More Blogs from Shades of Ray
In China, consumers can now place a Kentucky Fried Phonecall.
I'm just back from a brief visit to Tel Aviv where I met a broad range of innovative teams from companies as diverse as AT&T, Sedona, Allot and Ethernity.
Time is running out to get your entries in for the industry's most prestigious awards.
The Light Reading group is now much more than the mothership website and the Heavy Reading analyst group -- the family has grown to include the Telecoms.com news site, dedicated communities and wiki-style databases.
I'm prepared for the worst that Barcelona can throw at me.
From The Founder
NFV's promises of automation and virtualization are intriguing, but what really excites service providers is the massive amount of money they could save.
Flash Poll
Live Streaming Video
Charting the CSP's Future
Six different communications service providers join to debate their visions of the future CSP, following a landmark presentation from AT&T on its massive virtualization efforts and a look back on where the telecom industry has been and where it's going from two industry veterans.
Women in Comms Introduction Videos
VMWare VP Brings Women Up With Her

8|16|17   |   6:49   |   (1) comment


It's an art and a science to make mentorship, inclusive leadership, diversity and promotion of high-potential women work, says Honore' LaBourdette, vice president of Global Market Development at VMWare.
LRTV Documentaries
5G Spectrum Wars – The Recap

8|15|17   |   2:22   |   (0) comments


Service provider 3 has filed a lawsuit against Ofcom over 5G spectrum auction in the UK.
LRTV Custom TV
Say What? Facebook Unleashes AI Anarchy – The Recap

8|7|17   |     |   (0) comments


A recap of the week's talking points on Light Reading's sister site, telecoms.com. Facebook AI programmers had a bit of a brain-fade as they allowed one of its AI applications to invent its ...
Women in Comms Introduction Videos
Fujitsu's Women Band Together to Help Girls Do STEM

8|2|17   |   9:35   |   (1) comment


Supporting women both inside and outside of Fujitsu is a top priority of the telecom vendor. Yanbing Li, Fujitsu Network Communication's director of System Software Development & Delivery, shares why it's important, but why there's still a long road ahead.
LRTV Custom TV
If You're Not First, You're Last – The Recap

7|31|17   |   08:18   |   (1) comment


In case you missed it, Amazon's 1% stock increase helped Jeff Bezos dethrone Bill Gates as the richest man in the world. Also, Taiwanese electronics manufacturer
Women in Comms Introduction Videos
AT&T's Tech President Preps Workforce for the Future

7|26|17   |   5:47   |   (10) comments


AT&T is focused on the software-defined network of the future and is reskilling its workforce to get ready too, according to AT&T's President of Technology Development Melissa Arnoldi.
Women in Comms Introduction Videos
Cisco: Mentoring Critical to Attract & Retain Women

7|19|17   |   6:40   |   (1) comment


Liz Centoni, senior vice president and general manager of Cisco's Computing System Product Group, shares why mentoring in all its forms is important for women and what Cisco is doing that's made a difference for women in tech.
LRTV Custom TV
Gigabit LTE With Snapdragon 835

7|12|17   |     |   (1) comment


At an event in Wembley stadium, EE used its live network to demonstrate gigabit LTE using a Sony Xperia XZ Premium smartphone with a Qualcomm Snapdragon 835 chip.
LRTV Custom TV
Implementing Machine Intelligence With Guavus

7|12|17   |     |   (0) comments


Guavus unites big data and machine intelligence, enabling many of the the largest service providers in the world to save money and drive measureable revenue. Learn how applying Machine Intelligence substantially reduces operational costs and in many cases can eliminate subscriber impact, meaning a better subscriber experience and higher NPS.
LRTV Custom TV
Unlocking Customer Experience Insights With Machine Intelligence

7|12|17   |     |   (0) comments


When used to analyze operational data and to drive operational decisions, machine intelligence reduces the number of tasks which require human intervention. Guavus invested in Machine Intelligence early. Learn about the difference between Machine Learning and Machine Intelligence.
Women in Comms Introduction Videos
Verizon VP Talks Network, Career Planning

7|12|17   |   4:49   |   (0) comments


Heidi Hemmer, vice president of Technology, Strategy & Planning at Verizon, shares how bold bets and the future of tech define her career.
Telecom Innovators Video Showcase
Masergy's NFV Journey

7|11|17   |     |   (0) comments


Ray Watson, vice president of global technology at Masergy, discusses the advantages and challenges in entering the still-maturing NFV market for the past three years.
Upcoming Live Events
September 28, 2017, Denver, CO
October 18, 2017, Colorado Convention Center - Denver, CO
November 1, 2017, The Royal Garden Hotel
November 1, 2017, The Montcalm Marble Arch
November 2, 2017, 8 Northumberland Avenue, London, UK
November 30, 2017, The Westin Times Square
All Upcoming Live Events
Infographics
With the mobile ecosystem becoming increasingly vulnerable to security threats, AdaptiveMobile has laid out some of the key considerations for the wireless community.
Hot Topics
Intel CEO Leaves Trump Biz Advisory Board
Dan Jones, Mobile Editor, 8/15/2017
Are Cord-Cutting's Days Numbered?
Alan Breznick, Cable/Video Practice Leader, Light Reading, 8/14/2017
Analyst Nolle: Fundamental Errors Plague NFV
Carol Wilson, Editor-at-large, 8/11/2017
Snapchat Misses Estimates, Eyes Reality Shows
Aditya Kishore, Practice Leader, Video Transformation, Telco Transformation, 8/11/2017
Orchestration Startup UBiqube Pivots Away From NFV
Carol Wilson, Editor-at-large, 8/15/2017
Like Us on Facebook
Twitter Feed
Animals with Phones
We Know a Tough Day When We See One Click Here
Live Digital Audio

Understanding the full experience of women in technology requires starting at the collegiate level (or sooner) and studying the technologies women are involved with, company cultures they're part of and personal experiences of individuals.

During this WiC radio show, we will talk with Nicole Engelbert, the director of Research & Analysis for Ovum Technology and a 23-year telecom industry veteran, about her experiences and perspectives on women in tech. Engelbert covers infrastructure, applications and industries for Ovum, but she is also involved in the research firm's higher education team and has helped colleges and universities globally leverage technology as a strategy for improving recruitment, retention and graduation performance.

She will share her unique insight into the collegiate level, where women pursuing engineering and STEM-related degrees is dwindling. Engelbert will also reveal new, original Ovum research on the topics of artificial intelligence, the Internet of Things, security and augmented reality, as well as discuss what each of those technologies might mean for women in our field. As always, we'll also leave plenty of time to answer all your questions live on the air and chat board.