& cplSiteName &

Nokia Networks Boasts Automated CEM

Light Reading
News Wire Feed
Light Reading
9/2/2014
50%
50%

ESPOO, FINLAND -- Nokia Networks is unveiling research that combines newly developed telco-scale big data analytics, artificial intelligence and full process automation to make experience management dynamic.

The Nokia Networks FutureWorks innovation is the world’s first technique to instantly optimize the individual application sessions of subscribers to deliver high Quality of Experience (QoE) to almost 100% of all sessions, even under high loads. This cannot be achieved by current methods because, without this, an automated, immediate and iterative loop between analytics, decision and optimization has been missing.

The innovation could help operators to increase customer retention substantially. Up to 30% extra capacity can also be created as more application sessions would run simultaneously with high quality, with sessions getting exactly the resources they need. This opens up a variety of potential new use cases. For example, the network could dynamically adapt to sudden use changes, subscribers could be provided with a consistent video experience along a travel route, or service-affecting faults could be corrected in real-time, relieving customer care.

“A mobile network generates colossal volumes of data that are relevant to a subscriber’s actual QoE. But this data needs to be measured, analyzed and acted upon immediately to be able to affect the subscriber session as it happens,” said Hossein Moiin, executive vice president and CTO of Nokia Networks. “This FutureWorks innovation shows how the network could respond automatically and instantly to changing customer needs and network conditions to improve their experience by orders of magnitude while ensuring network resources are used optimally.”

The QoE enhancements can be achieved by utilizing telco-scale artificial intelligence in an analytics and decision engine that immediately pinpoints the cause of issues in a subscriber’s application session and decides automatically on the best corrective action. Machine learning techniques ensure ever more accurate decisions over time even when data is incomplete or new situations arise.

Full process automation is then applied to immediately implement the appropriate action, such as service adaption or traffic steering.

The innovation has been proven by Nokia Networks tests in real network environments using commercial devices. In the future, dynamic experience management could be deployed in multi-vendor 2G, 3G and LTE networks.

Nokia Networks

(0)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
Featured Video
From The Founder
John Chambers is still as passionate about business and innovation as he ever was at Cisco, finds Steve Saunders.
Flash Poll
Upcoming Live Events
June 26, 2018, Nice, France
September 12, 2018, Los Angeles, CA
September 24-26, 2018, Westin Westminster, Denver
October 9, 2018, The Westin Times Square, New York
October 23, 2018, Georgia World Congress Centre, Atlanta, GA
November 7-8, 2018, London, United Kingdom
November 8, 2018, The Montcalm by Marble Arch, London
November 15, 2018, The Westin Times Square, New York
December 4-6, 2018, Lisbon, Portugal
All Upcoming Live Events
Hot Topics
Telco Job Prospects Go From Bad to Worse
Iain Morris, News Editor, 6/22/2018
Larry Ellison Laughed at the Cloud, Now the Cloud Is Laughing Back
Mitch Wagner, Executive Editor, Light Reading, 6/20/2018
Mavenir's Billion-Dollar Blueprint
Ray Le Maistre, Editor-in-Chief, 6/18/2018
5G Transport – Where Do We Start?
Ray Le Maistre, Editor-in-Chief, 6/21/2018
Animals with Phones
Backing Up Your Work Is Crucial Click Here
Live Digital Audio

A CSP's digital transformation involves so much more than technology. Crucial – and often most challenging – is the cultural transformation that goes along with it. As Sigma's Chief Technology Officer, Catherine Michel has extensive experience with technology as she leads the company's entire product portfolio and strategy. But she's also no stranger to merging technology and culture, having taken a company — Tribold — from inception to acquisition (by Sigma in 2013), and she continues to advise service providers on how to drive their own transformations. This impressive female leader and vocal advocate for other women in the industry will join Women in Comms for a live radio show to discuss all things digital transformation, including the cultural transformation that goes along with it.

Like Us on Facebook
Twitter Feed