& cplSiteName &

In the Cloud, Repurposed BSS Won't Cut It

Caroline Chappell
12/10/2013
50%
50%

The recent acquisition of startup cloud services enablement vendor ServiceMesh by leading IT services company Computer Sciences Corp. (CSC) (NYSE: CSC) may not be typical Light Reading fare, but it caught my eye, as ServiceMesh is a company I’ve been following for some time now. (See CSC Gains Cloud Management Capabilities With ServiceMesh.)

Not only is its Agility Platform a leading example of a new wave of hybrid cloud orchestration and management systems that have hit the enterprise market in past five years, but ServiceMesh stood out as one of the few startups in this area to be interested in the telecom industry. It turned up at TM Forum's Management World in Nice this year where it participated in a Catalyst, and counts telcos with enterprise cloud plays among its customers: Swisscom AG (NYSE: SCM) is quoted in the CSC acquisition press release.

In a recent market survey I conducted on telco plans for enterprise cloud services, most telcos said they want to reuse as many BSS and OSS systems as possible for managing enterprise cloud services. But just as current OSS installations don't provide the orchestration and management capabilities needed for NFV, operators' existing "heavy" BSS suites, designed to support order-to-cash processes for enterprise communications services with their long timescales for fulfillment, are ill-suited to support dynamic, provisioned-on-demand, enterprise cloud services.

And enterprise customers are beginning to expect from cloud service providers the management capabilities and interfaces available in the tools they are using in their private clouds. This is the advanced functionality provided by a growing number of companies, including: ServiceMesh and its rivals, including RightScale and interesting (but as yet little known) Gravitant; UK startups Flexiant and Abiquo; and mainstreamers Dell and VMware, with its vCAC (pronounced vCake).

Such enterprise customer requirements have been pushing leading telco cloud providers such as CenturyLink Inc. (NYSE: CTL) towards the realization that they need a new management and orchestration layer rather than merely repurposing existing BSS; they also explain why BSS vendors have had limited success to date selling into operators' enterprise cloud services environments.

Among its competitors, ServiceMesh was one of the few enterprise-grade cloud orchestration and management product vendors with the ability and desire to support cloud service providers -- a strategy vindicated by CSC's purchase. There are plenty of enterprise-grade cloud management tools out there but few that address the scale and multi-tenancy needs of telcos. Response to this opportunity from traditional BSS and OSS vendors has been weak. Oracle Corp. (Nasdaq: ORCL) bought Nimbula, which seems to have dropped into a company black hole and is certainly not surfacing on the Communications side of the business (I keep asking). Cisco Systems Inc. (Nasdaq: CSCO) has taken a small stake in Parallels Inc. .

But the situation may be changing. Huawei Technologies Co. Ltd. has a BSS re-engineering initiative for cloud underway with its Business Enablement Suite. And Ericsson AB has re-engineered Telcordia and ConceptWave assets for the cloud: At a recent analyst event, the demo of its coming Cloud Manager looked like a proper cloud management and orchestration system, with the added benefit of carrier-grade features that enterprise tools can't provide.

However, Ericsson has yet to make it entirely clear that operators will need to implement Cloud Manager separately from their traditional Telcordia/ConceptWave systems. Ericsson's move confirms that repurposing existing systems for cloud services won't work. Other BSS vendors should take note.

And expect more acquisitions along the lines of IBM Corp. (NYSE: IBM) and SoftLayer; Centurylink and Tier 3; and CSC and ServiceMesh, as IT and telco cloud service providers square up in the growing market for hybrid cloud. (See IBM Puts SoftLayer At New Cloud Unit's Core and CenturyLink Shows Cloud Is Still Critical.)

— Caroline Chappell, Senior Analyst, Heavy Reading

(4)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
Carol Wilson
50%
50%
Carol Wilson,
User Rank: Blogger
12/11/2013 | 3:29:59 PM
Re: Does any legacy BSS have legs?
Seven, I actually asked Ericsson specifically about TIRKS at the recent TM Forum Digital Disruption event in San Jose and was told they have a way of extracting the information they need from it and using that info in creating virtualized services so that it isn't replaced but it doesn't slow down the virtualization process. 

I don't have your depth of understanding (well, duh) but it sounded to me like TIRKS continues to do what it's done for existing assets but isn't used going forward. 

I've always assumed TIRKS would be around for years after I stopped writing about telecom. 
brookseven
50%
50%
brookseven,
User Rank: Light Sabre
12/11/2013 | 10:56:48 AM
Re: Does any legacy BSS have legs?
I guess the thing I always think about is TIRKS.

Even in FiOS they kept TIRKS and did the rest all from scratch.  Wonder how you do link NFV and TIRKS.

I guess that is what I think about.  Instead of looking at the mountain and going OMG.  How about we look at 1 function and see if we can figure out how to handle Cloud based inventory managment.

seven

 
C Chappell
50%
50%
C Chappell,
User Rank: Blogger
12/11/2013 | 4:43:41 AM
Re: Does any legacy BSS have legs?
Well, they'll last for a long time yet - nothing is retired in telco, right? But I think it's becoming clear that for cloud-based service delivery, state of the art orchestration systems are not based on existing BSS. Some would argue that this has been the case for some time -  it's just that many telcos had hoped it wasn't.
Ray@LR
50%
50%
Ray@LR,
User Rank: Blogger
12/11/2013 | 1:20:28 AM
Does any legacy BSS have legs?
It would appear that cloud/SDN/NFV all need new approaches to OSS and BSS and so far it doesn't appear to be coming from the traditional set of suppliers (if anywhere) -- will traditional telco BSS and OSS be redundant in a few years' time?
Educational Resources
sponsor supplied content
Educational Resources Archive
More Blogs from Heavy Lifting Analyst Notes
As the Internet of Things (IoT) market grows exponentially over the next few years, vendors will start focusing in on IoT platforms and the impact virtualization can have on the market, with rapid development and lower costs as main points of interest.
The Open Compute Project and the shift to SDN and NFV is driving a complete change in the architecture of telecom data centers and infrastructure.
Cable operators have some key hurdles to overcome if they wish to fill the growing mobility needs of small and large businesses alike.
With more and more businesses seeking mobility solutions, cable operators have the chance to carve out an even larger share of the commercial market.
Cable is going big with data analytics, digging into its big data stores, with the hope of garnering information, simplifying operations and improving services and customer care.
From The Founder
The independent evaluation of Nokia's key virtual network functions (VNFs) was a defining moment for the Finnish giant.
Flash Poll
Live Streaming Video
The Real-World View of Service Provider Innovation
Executives from Deutsch Telekom, Facebook, AT&T, Vodafone, and Masergy share insights from their company’s major transformation efforts and updates on key issues including open source, managed cloud connections and 5G.
LRTV Documentaries
Light Reading Hall of Fame 2016

5|23|16   |   05:43   |   (0) comments


Find out who has been welcomed into Light Reading's Hall of Fame this year.
LRTV Custom TV
ZTE TM Forum Highlights

5|23|16   |     |   (0) comments


ZTE showcased its new ICT solutions at TM Forum in Nice.
LRTV Interviews
Gamma's MD on the Emergence of UC2

5|20|16   |     |   (0) comments


Gamma Communications Managing Director David Macfarlane believes the unified communications (UC) market has reached a tipping point.
LRTV Custom TV
The Ultimate 5-Minute Guide to Digital Customer Engagement

5|20|16   |     |   (0) comments


In this short video, you will hear all about how Digital Customer Engagement is the key to meeting customer expectations, keeping them happy, and maximizing revenue. VP Product & Marketing at Pontis, Ofer Razon, breaks down for us the five essential capabilities for successful Digital Customer Engagement. Don’t miss!
LRTV Custom TV
NFV in 2016: Part 1 – NFV Use Cases Get Real

5|19|16   |   05:57   |   (0) comments


Consensus is building around the key use cases for NFV, including managed IP services at the network edge and on customer premises, which can generate new revenues from enterprises/SMBs and consumers; Evolved Packet Core to support LTE migration; and adjacent technologies, such as TAS and IMS, to support VoLTE and next-generation charging and policy control ...
LRTV Custom TV
Nokia's Steve Vogelsang on NFV – Part 3

5|19|16   |     |   (0) comments


Steve Vogelsang discusses the challenges of operational transformation and how Nokia helps its customers. Join Steve at the Big Communications Event in Austin the morning of May 24, on his keynote and optical networking panel.
LRTV Interviews
Level 3: Why UC Is In Demand

5|17|16   |   04:12   |   (1) comment


Andrew Edison, Level 3's senior VP of sales, EMEA region, talks about the drivers of growth in the unified communications services market.
LRTV Custom TV
ARM's OPNFV Action

5|17|16   |     |   (0) comments


At the ARM booth at MWC 2016, Joe Kidder and Bob Monkman speak to Light Reading about OPNFV and their upcoming action.
LRTV Custom TV
Nokia's Steve Vogelsang on NFV – Part 2

5|16|16   |     |   (0) comments


Steve Vogelsang gives advice to service providers on how to move to NFV. Join Steve at the Big Communications Event in Austin the morning of May 24, on his keynote and optical networking panel.
LRTV Interviews
Interoute CTO on NFV's Maturity

5|13|16   |   06:46   |   (1) comment


Matt Finnie, CTO at international operator Interoute, explains how NFV has made life easier in terms of logistics and how Interoute can now enable a 'software-defined moment' for its customers.
LRTV Huawei Video Resource Center
UBBS 2016 Highlights

5|12|16   |     |   (0) comments


Highlights of Huawei's UBBS event in Hong Kong.
LRTV Huawei Video Resource Center
European 2020 Digital Agenda

5|12|16   |     |   (0) comments


Anacom's Fatima Barros discusses the plan to bring ultrafast broadband to Portugal by 2020.
Upcoming Live Events
May 24-25, 2016, Austin Convention Center, Austin, TX
September 13-14, 2016, The Curtis Hotel, Denver, CO
December 6-8, 2016,
June 16-18, 2017, Austin Convention Center, Austin, TX
All Upcoming Live Events
Infographics
A new survey conducted by Heavy Reading and TM Forum shows that CSPs around the world see the move to digital operations as a necessary part of their overall virtualization strategies.
Hot Topics
WiCipedia: Short Skirts & Back-Up Plans
Eryn Leavens, Special Features & Copy Editor, 5/20/2016
Nokia Plays It Smart With Major Mobile Devices Brand Deal
Iain Morris, News Editor, 5/18/2016
AT&T Plots Mobile 5G Tests in 2017
Dan Jones, Mobile Editor, 5/18/2016
Ingenu Revs Up IoT Rhetoric
Iain Morris, News Editor, 5/18/2016
Like Us on Facebook
Twitter Feed
BETWEEN THE CEOs - Executive Interviews
In this latest installment of the CEO Chat series, Craig Labovitz, co-founder and CEO of Deepfield, sits down with Light Reading's Steve Saunders in Light Reading's New York City office to discuss how Deepfield fits in with the big data trend and more.
Grant van Rooyen, president and CEO of Cologix, sits down with Steve Saunders, founder and CEO of Light Reading, in the vendor's New Jersey facility to offer an inside look at the company's success story and discuss the importance of security in the telecom industry.
Animals with Phones
Live Digital Audio

Our world has evolved through innovation from the Industrial Revolution of the 1740s to the information age, and it is now entering the Fourth Industrial Revolution, driven by technology. Technology is driving a paradigm shift in the way digital solutions deliver a connected world, changing the way we live, communicate and provide solutions. It can have a powerful impact on how we tackle some of the world’s most pressing problems. In this radio show, Caroline Dowling, President of Communications Infrastructure & Enterprise Computing at Flex, will join Women in Comms Director Sarah Thomas to discuss the impact technology has on society and how it can be a game-changer across the globe; improving lives and creating a smarter world. Dowling, a Cork, Ireland, native and graduate of Harvard Business School's Advanced Management Program, will also discuss her experience managing an international team focused on innovation in an age of high-speed change.