& cplSiteName &

In the Cloud, Repurposed BSS Won't Cut It

Caroline Chappell
12/10/2013
50%
50%

The recent acquisition of startup cloud services enablement vendor ServiceMesh by leading IT services company Computer Sciences Corp. (CSC) (NYSE: CSC) may not be typical Light Reading fare, but it caught my eye, as ServiceMesh is a company I’ve been following for some time now. (See CSC Gains Cloud Management Capabilities With ServiceMesh.)

Not only is its Agility Platform a leading example of a new wave of hybrid cloud orchestration and management systems that have hit the enterprise market in past five years, but ServiceMesh stood out as one of the few startups in this area to be interested in the telecom industry. It turned up at TM Forum's Management World in Nice this year where it participated in a Catalyst, and counts telcos with enterprise cloud plays among its customers: Swisscom AG (NYSE: SCM) is quoted in the CSC acquisition press release.

In a recent market survey I conducted on telco plans for enterprise cloud services, most telcos said they want to reuse as many BSS and OSS systems as possible for managing enterprise cloud services. But just as current OSS installations don't provide the orchestration and management capabilities needed for NFV, operators' existing "heavy" BSS suites, designed to support order-to-cash processes for enterprise communications services with their long timescales for fulfillment, are ill-suited to support dynamic, provisioned-on-demand, enterprise cloud services.

And enterprise customers are beginning to expect from cloud service providers the management capabilities and interfaces available in the tools they are using in their private clouds. This is the advanced functionality provided by a growing number of companies, including: ServiceMesh and its rivals, including RightScale and interesting (but as yet little known) Gravitant; UK startups Flexiant and Abiquo; and mainstreamers Dell and VMware, with its vCAC (pronounced vCake).

Such enterprise customer requirements have been pushing leading telco cloud providers such as CenturyLink Inc. (NYSE: CTL) towards the realization that they need a new management and orchestration layer rather than merely repurposing existing BSS; they also explain why BSS vendors have had limited success to date selling into operators' enterprise cloud services environments.

Among its competitors, ServiceMesh was one of the few enterprise-grade cloud orchestration and management product vendors with the ability and desire to support cloud service providers -- a strategy vindicated by CSC's purchase. There are plenty of enterprise-grade cloud management tools out there but few that address the scale and multi-tenancy needs of telcos. Response to this opportunity from traditional BSS and OSS vendors has been weak. Oracle Corp. (Nasdaq: ORCL) bought Nimbula, which seems to have dropped into a company black hole and is certainly not surfacing on the Communications side of the business (I keep asking). Cisco Systems Inc. (Nasdaq: CSCO) has taken a small stake in Parallels Inc. .

But the situation may be changing. Huawei Technologies Co. Ltd. has a BSS re-engineering initiative for cloud underway with its Business Enablement Suite. And Ericsson AB has re-engineered Telcordia and ConceptWave assets for the cloud: At a recent analyst event, the demo of its coming Cloud Manager looked like a proper cloud management and orchestration system, with the added benefit of carrier-grade features that enterprise tools can't provide.

However, Ericsson has yet to make it entirely clear that operators will need to implement Cloud Manager separately from their traditional Telcordia/ConceptWave systems. Ericsson's move confirms that repurposing existing systems for cloud services won't work. Other BSS vendors should take note.

And expect more acquisitions along the lines of IBM Corp. (NYSE: IBM) and SoftLayer; Centurylink and Tier 3; and CSC and ServiceMesh, as IT and telco cloud service providers square up in the growing market for hybrid cloud. (See IBM Puts SoftLayer At New Cloud Unit's Core and CenturyLink Shows Cloud Is Still Critical.)

— Caroline Chappell, Senior Analyst, Heavy Reading

(4)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
Carol Wilson
50%
50%
Carol Wilson,
User Rank: Blogger
12/11/2013 | 3:29:59 PM
Re: Does any legacy BSS have legs?
Seven, I actually asked Ericsson specifically about TIRKS at the recent TM Forum Digital Disruption event in San Jose and was told they have a way of extracting the information they need from it and using that info in creating virtualized services so that it isn't replaced but it doesn't slow down the virtualization process. 

I don't have your depth of understanding (well, duh) but it sounded to me like TIRKS continues to do what it's done for existing assets but isn't used going forward. 

I've always assumed TIRKS would be around for years after I stopped writing about telecom. 
brookseven
50%
50%
brookseven,
User Rank: Light Sabre
12/11/2013 | 10:56:48 AM
Re: Does any legacy BSS have legs?
I guess the thing I always think about is TIRKS.

Even in FiOS they kept TIRKS and did the rest all from scratch.  Wonder how you do link NFV and TIRKS.

I guess that is what I think about.  Instead of looking at the mountain and going OMG.  How about we look at 1 function and see if we can figure out how to handle Cloud based inventory managment.

seven

 
C Chappell
50%
50%
C Chappell,
User Rank: Blogger
12/11/2013 | 4:43:41 AM
Re: Does any legacy BSS have legs?
Well, they'll last for a long time yet - nothing is retired in telco, right? But I think it's becoming clear that for cloud-based service delivery, state of the art orchestration systems are not based on existing BSS. Some would argue that this has been the case for some time -  it's just that many telcos had hoped it wasn't.
Ray@LR
50%
50%
Ray@LR,
User Rank: Blogger
12/11/2013 | 1:20:28 AM
Does any legacy BSS have legs?
It would appear that cloud/SDN/NFV all need new approaches to OSS and BSS and so far it doesn't appear to be coming from the traditional set of suppliers (if anywhere) -- will traditional telco BSS and OSS be redundant in a few years' time?
More Blogs from Heavy Lifting Analyst Notes
For most service providers, NFV adoption is going to be a gradual process that will most likely include three phases.
The approach taken by cloud service providers to hyper-scale data centers and virtual networking is driving the latest multicore processor developments.
As the march towards virtualization continues, containers will come into their own.
As the industry moves toward virtualized solutions in data centers, developers are creating switches to help with the bandwidth backlog service providers are experiencing. As a result, vendors are putting more switch devices on the market than at any time in the past decade.
The management and orchestration of virtualized networks is one of the toughest challenges facing operators and their technology suppliers, so there are plenty of initiatives and vendors addressing it.
From The Founder
Cisco's Conrad Clemson, recently promoted to head up the company's Service Provider Apps & Platforms developments, talks to Light Reading's Founder and CEO Steve Saunders about how he's bringing cloud video, mobile and virtualization together to empower network operators.
Flash Poll
Live Streaming Video
Charting the CSP's Future
Six different communications service providers join to debate their visions of the future CSP, following a landmark presentation from AT&T on its massive virtualization efforts and a look back on where the telecom industry has been and where it's going from two industry veterans.
LRTV Interviews
Heavy Reading: The Web-Scale View

1|18|17   |     |   (0) comments


At Light Reading's 2020 Vision Executive Summit in Rome, Heavy Reading's former chief analyst Patrick Donegan shared insight from the recent web-scale operators report, which featured research on how web-scale operators view the market, the best web-scale companies to ...
LRTV Custom TV
Cisco's Cloud Scale Networking: Automation, Virtualization & Simplification

1|18|17   |     |   (0) comments


Cisco's Sanjeev Mervana outlines the latest innovations in networking technology at CES 2017 in Las Vegas.
LRTV Custom TV
ADVA Talks Innovation & the Future of Networking

1|17|17   |     |   (0) comments


Ray Le Maistre and Christoph Glingener, CTO of ADVA Optical Networking, discuss the current state of the industry, cooperation and collaboration, open innovation and the future of networking.
LRTV Custom TV
Cisco's Infinite Video Platform

1|17|17   |     |   (0) comments


Cisco's Infinite Video Platform allows service providers to deliver broadcast-quality video over IP networks. Infinite video supports many devices, from 4K TVs to tablets to game consoles. Join Cisco's Rajeev Raman for a brief tour and live demo.
LRTV Interviews
Masergy: Ability to Adapt Key for NFV

1|16|17   |   6:40   |   (0) comments


Speaking at Light Reading's 2020 Vision in Rome, Masergy's VP, Global Technology, Ray Watson, said agility is key to providing the mix and match NFV-based services that are driving business for the managed service provider today.
LRTV Interviews
Equinix: The Data Explosion

1|13|17   |   4:16   |   (0) comments


At Light Reading's 2020 Vision in Rome, Eric Schwartz, president of EMEA, Equinix, talked about how Equinix is helping its customers manage the influx of data today, and how it's preparing for a future filled with millions of connected IoT devices.
LRTV Interviews
Heavy Reading: The Changing Data Center Landscape

1|12|17   |   6:05   |   (1) comment


At Light Reading's 2020 Vision event in Rome, Heavy Reading's Senior Analyst Roz Roseboro talks about how virtualization is impacting data center evolution and how that evolution is affecting the relationship between service providers, data center operators and public cloud providers.
LRTV Interviews
Boingo: Prepping for Millions of Devices

1|12|17   |   5:07   |   (1) comment


At Light Reading's 2020 Vision in Rome, Boingo's CTO Derek Peterson discusses how wireless operators will address the needs of low-bandwidth and high-bandwidth apps at the same time, the need for more MHz, the impact of IoT and more.
LRTV Interviews
Comcast Shows Off Gig Gateway at CES

1|11|17   |     |   (1) comment


With its largest presence at CES in years, Comcast took the wraps off its long-awaited gigabit gateway and a new platform for managing the home WiFi network. Light Reading Senior Editor Mari Silbey sat down with EVP Chris Satchell to discuss the latest Comcast advance, and met with VP of Product Strategy and Development Andrea Peiro to walk through a demo of the ...
LRTV Interviews
Colt: End-to-End Key for 2017

1|10|17   |   6:21   |   (0) comments


At Light Reading's 2020 Vision Executive Summit in Rome, Nico Fischbach of Colt said having a multi-carrier, end-to-end service proposition is going to be key for 2017 -- and SD-WAN is instrumental in making it happen.
From the Founder
Cisco's Clemson on Mobile Cloud Video

1|9|17   |     |   (1) comment


Cisco's Conrad Clemson, recently promoted to head up the company's Service Provider Apps & Platforms developments, talks to Light Reading's Founder and CEO Steve Saunders about how he's bringing cloud video, mobile and virtualization together to empower network operators. "If you think about where we're going… whether it's a mobile application, or a video ...
LRTV Custom TV
VMware Telco NFV Solutions – Preparing for 5G & IOT

1|9|17   |     |   (0) comments


Shekar Ayyar, EVP & Corporate Strategy/General Manager of Telco for VMware, discusses VMware's Telco NFV solutions role and foundation for the Imminent Arrival of 5G & IOT.
Upcoming Live Events
March 21-22, 2017, The Curtis Hotel, Denver, CO
May 15-17, 2017, Austin Convention Center, Austin, TX
All Upcoming Live Events
Infographics
Hot Topics
A Women in Comms Glossary
Sarah Thomas, Director, Women in Comms, 1/18/2017
Is Cable One Beefing Up for Slaughter?
Alan Breznick, Cable/Video Practice Leader, Light Reading, 1/20/2017
Nokia CTO: 2017 Is the Year 5G Gets in the Field
Dan Jones, Mobile Editor, 1/19/2017
TV's Paradox: No HDR Without 4K
Mari Silbey, Senior Editor, Cable/Video, 1/17/2017
Cable Has One Thing Verizon Needs
Mari Silbey, Senior Editor, Cable/Video, 1/17/2017
Like Us on Facebook
Twitter Feed
BETWEEN THE CEOs - Executive Interviews
Light Reading founder and CEO Steve Saunders chats with Sportlogiq CEO Craig Buntin about sports data analysis.
Eyal Waldman, CEO of Mellanox Technologies, speaks to Steve Saunders, CEO of Light Reading, for an exclusive interview about the 100 GB cable challenge, cybersecurity and much more.
Animals with Phones
Live Digital Audio

Playing it safe can only get you so far. Sometimes the biggest bets have the biggest payouts, and that is true in your career as well. For this radio show, Caroline Chan, general manager of the 5G Infrastructure Division of the Network Platform Group at Intel, will share her own personal story of how she successfully took big bets to build a successful career, as well as offer advice on how you can do the same. We’ll cover everything from how to overcome fear and manage risk, how to be prepared for where technology is going in the future and how to structure your career in a way to ensure you keep progressing. Chan, a seasoned telecom veteran and effective risk taker herself, will also leave plenty of time to answer all your questions live on the air.