Light Reading

In the Cloud, Repurposed BSS Won't Cut It

Caroline Chappell
12/10/2013
50%
50%

The recent acquisition of startup cloud services enablement vendor ServiceMesh by leading IT services company Computer Sciences Corp. (CSC) (NYSE: CSC) may not be typical Light Reading fare, but it caught my eye, as ServiceMesh is a company I’ve been following for some time now. (See CSC Gains Cloud Management Capabilities With ServiceMesh.)

Not only is its Agility Platform a leading example of a new wave of hybrid cloud orchestration and management systems that have hit the enterprise market in past five years, but ServiceMesh stood out as one of the few startups in this area to be interested in the telecom industry. It turned up at TM Forum's Management World in Nice this year where it participated in a Catalyst, and counts telcos with enterprise cloud plays among its customers: Swisscom AG (NYSE: SCM) is quoted in the CSC acquisition press release.

In a recent market survey I conducted on telco plans for enterprise cloud services, most telcos said they want to reuse as many BSS and OSS systems as possible for managing enterprise cloud services. But just as current OSS installations don't provide the orchestration and management capabilities needed for NFV, operators' existing "heavy" BSS suites, designed to support order-to-cash processes for enterprise communications services with their long timescales for fulfillment, are ill-suited to support dynamic, provisioned-on-demand, enterprise cloud services.

And enterprise customers are beginning to expect from cloud service providers the management capabilities and interfaces available in the tools they are using in their private clouds. This is the advanced functionality provided by a growing number of companies, including: ServiceMesh and its rivals, including RightScale and interesting (but as yet little known) Gravitant; UK startups Flexiant and Abiquo; and mainstreamers Dell and VMware, with its vCAC (pronounced vCake).

Such enterprise customer requirements have been pushing leading telco cloud providers such as CenturyLink Inc. (NYSE: CTL) towards the realization that they need a new management and orchestration layer rather than merely repurposing existing BSS; they also explain why BSS vendors have had limited success to date selling into operators' enterprise cloud services environments.

Among its competitors, ServiceMesh was one of the few enterprise-grade cloud orchestration and management product vendors with the ability and desire to support cloud service providers -- a strategy vindicated by CSC's purchase. There are plenty of enterprise-grade cloud management tools out there but few that address the scale and multi-tenancy needs of telcos. Response to this opportunity from traditional BSS and OSS vendors has been weak. Oracle Corp. (Nasdaq: ORCL) bought Nimbula, which seems to have dropped into a company black hole and is certainly not surfacing on the Communications side of the business (I keep asking). Cisco Systems Inc. (Nasdaq: CSCO) has taken a small stake in Parallels Inc. .

But the situation may be changing. Huawei Technologies Co. Ltd. has a BSS re-engineering initiative for cloud underway with its Business Enablement Suite. And Ericsson AB has re-engineered Telcordia and ConceptWave assets for the cloud: At a recent analyst event, the demo of its coming Cloud Manager looked like a proper cloud management and orchestration system, with the added benefit of carrier-grade features that enterprise tools can't provide.

However, Ericsson has yet to make it entirely clear that operators will need to implement Cloud Manager separately from their traditional Telcordia/ConceptWave systems. Ericsson's move confirms that repurposing existing systems for cloud services won't work. Other BSS vendors should take note.

And expect more acquisitions along the lines of IBM Corp. (NYSE: IBM) and SoftLayer; Centurylink and Tier 3; and CSC and ServiceMesh, as IT and telco cloud service providers square up in the growing market for hybrid cloud. (See IBM Puts SoftLayer At New Cloud Unit's Core and CenturyLink Shows Cloud Is Still Critical.)

— Caroline Chappell, Senior Analyst, Heavy Reading

(4)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
Carol Wilson
50%
50%
Carol Wilson,
User Rank: Blogger
12/11/2013 | 3:29:59 PM
Re: Does any legacy BSS have legs?
Seven, I actually asked Ericsson specifically about TIRKS at the recent TM Forum Digital Disruption event in San Jose and was told they have a way of extracting the information they need from it and using that info in creating virtualized services so that it isn't replaced but it doesn't slow down the virtualization process. 

I don't have your depth of understanding (well, duh) but it sounded to me like TIRKS continues to do what it's done for existing assets but isn't used going forward. 

I've always assumed TIRKS would be around for years after I stopped writing about telecom. 
brookseven
50%
50%
brookseven,
User Rank: Light Sabre
12/11/2013 | 10:56:48 AM
Re: Does any legacy BSS have legs?
I guess the thing I always think about is TIRKS.

Even in FiOS they kept TIRKS and did the rest all from scratch.  Wonder how you do link NFV and TIRKS.

I guess that is what I think about.  Instead of looking at the mountain and going OMG.  How about we look at 1 function and see if we can figure out how to handle Cloud based inventory managment.

seven

 
C Chappell
50%
50%
C Chappell,
User Rank: Blogger
12/11/2013 | 4:43:41 AM
Re: Does any legacy BSS have legs?
Well, they'll last for a long time yet - nothing is retired in telco, right? But I think it's becoming clear that for cloud-based service delivery, state of the art orchestration systems are not based on existing BSS. Some would argue that this has been the case for some time -  it's just that many telcos had hoped it wasn't.
Ray@LR
50%
50%
Ray@LR,
User Rank: Blogger
12/11/2013 | 1:20:28 AM
Does any legacy BSS have legs?
It would appear that cloud/SDN/NFV all need new approaches to OSS and BSS and so far it doesn't appear to be coming from the traditional set of suppliers (if anywhere) -- will traditional telco BSS and OSS be redundant in a few years' time?
More Blogs from Heavy Lifting Analyst Notes
The growth of broadband is exposing the limitations of current OSS/BSS infrastructure and driving a shift to a new paradigm -- the business enablement system (BES).
Big data and analytics has been a hot topic for some time, but the value proposition is only now emerging from the hype cycle fully formed, with a mandate for commercialization.
By 2017, metro traffic is expected to increase dramatically. 16QAM modulation that provides 200G over 100G lines will be a significant market presence with potential substantial adoption.
Open source does not obviate all company secrets. It does, however, make it possible for companies to devote more of their precious resources on areas where they can truly differentiate and add value.
Cable providers are rolling out cloud-based user interface (UI) platforms that offer better TV guides, richer graphics, search features and branded experiences for video content.
Flash Poll
From The Founder
Anshul Sadana answers questions from Steve Saunders, Light Reading's founder and CEO, about Arista's CloudVision, a global cloud network controller for workload orchestration and workflow automation delivering a turnkey solution for cloud networking.
Live Streaming Video
CLOUD / MANAGED SERVICES: Prepping Ethernet for the Cloud
Moderator: Ray LeMaistre Panelists: Jeremy Bye, Leonard Sheahan
Between the CEOs
Video Exclusive With Basil Alwan, Alcatel-Lucent

7|24|15   |   26:44   |   (2) comments


Basil Alwan, President of IP Routing & Transport at Alcatel-Lucent, discusses virtualization, cultural challenges, the capex crunch and more with Light Reading founder and CEO Steve Saunders.
LRTV Custom TV
VDF: Enable the Financial With Mobile Money

7|20|15   |   06:53   |   (0) comments


Ian Ravenscroft discusses how operators can expand to occupy the entire digital services value chain through service innovation.
LRTV Custom TV
Telefónica on OSS Transformation

7|20|15   |   06:01   |   (0) comments


Jose Gonzales discusses the details of Telefónica's operation transformation program.
LRTV Custom TV
Judi Achmadi on Huawei's Cloud Storage Solution

7|20|15   |   03:33   |   (0) comments


Judi discusses the key business goals of TelekomSigma's public cloud service and how Huawei's solution helps them address challenges.
LRTV Custom TV
KPN Enlightening Digital Business & IT Transformation

7|20|15   |   06:19   |   (0) comments


Rob de Beer discusses the changes that operators need to make with service innovation now coming from the Internet world.
LRTV Custom TV
Stratus Telco-Grade Cloud Solutions & NFV

7|20|15   |   07:34   |   (0) comments


Ali Kafel from Stratus Technologies addresses high-availability concerns within the telco industry with a solution that enables telcos to provide high-availability and stateful fault-tolerance using a software-based approach.
LRTV Documentaries
The Six Million Dollar Business Man

7|20|15   |   01:52   |   (0) comments


Steve Saunders, publisher. A man barely alive after an acquisition malfunction imploded the company he founded. Gentlemen, we can rebuild Light Reading. Better, faster, stronger.
Between the CEOs
CEO Chat With Anukool Lakhina, Guavus

7|20|15   |   38:51   |   (1) comment


Guavus CEO Anukool Lakhina talks to Light Reading founder and CEO Steve Saunders about the role of operational analytics in the communications services and networking sectors, particularly in relation to IoT.
LRTV Custom TV
IBM's Flash Storage With Intel QuickAssist

7|20|15   |   03:18   |   (0) comments


Intel's Bev Crair and IBM's Eric Herzog discuss how IBM's V9000 Flash Storage System has helped customers around the world. Featuring real-time compression powered by Intel QuickAssist Technology, the V9000 is a next-gen flash storage solution.
LRTV Huawei Video Resource Center
Thailand's AIS: Transforming to an FMC Operator

7|17|15   |   4:53   |   (0) comments


Saran Phaloprakarn, Senior VP of Fixed Broadband Business Management of Thailand's AIS, was a keynote speaker at the first Asia-Pacific Ultra Broadband Summit in Bangkok. In this video, he talks to Heavy Reading about transforming into an FMC (FBB+MBB+Content) operator.
LRTV Huawei Video Resource Center
Cambodia's TRC Discusses Its Plans for National Broadband

7|17|15   |   10:33   |   (0) comments


In this video, Chakyra Moa, Chairman of Telecommunication Regulator of Cambodia (TRC), talks in in-depth with Heavy Reading about the Cambodia's current telecom market and TRC's goals and expectations for the future.
LRTV Documentaries
5G Phone

7|16|15   |   2:09   |   (4) comments


A man has an opportunity to purchase the world's first working 5G phone. Imagine the possibilities...
Upcoming Live Events
September 16-17, 2015, The Westin Galleria Dallas, Dallas, TX
September 16, 2015, The Westin Galleria Dallas, Dallas, TX
September 16, 2015, The Westin Galleria Dallas, Dallas, TX
September 29-30, 2015, The Westin Grand Müchen, Munich, Germany
October 14-15, 2015, New Orleans Ernest N. Morial Convention Center, New Orleans, LA
November 5, 2015, Hilton Santa Clara, Santa Clara, CA
December 1, 2015, The Westin Times Square, New York City
All Upcoming Live Events
Infographics
Network operators start seeing savings from NFV in the first year, according to a study by Affirmed Networks and ACG.
Hot Topics
T-Mobile Launches RCS Messaging
Sarah Thomas, Editorial Operations Director, 7/22/2015
Huawei Working Hard for Rural Success
Carol Wilson, Editor-at-large, 7/22/2015
Verizon Trumpets Network Densification Plans
Sarah Thomas, Editorial Operations Director, 7/21/2015
AT&T U-verse TV Hits the Skids
Alan Breznick, Cable/Video Practice Leader, 7/24/2015
Eurobites: Alcatel-Lucent, Vodafone Test TWDM-PON
Paul Rainford, Assistant Editor, Europe, 7/22/2015
Like Us on Facebook
Twitter Feed
Webinar Archive
BETWEEN THE CEOs - Executive Interviews
Basil Alwan, President of IP Routing & Transport at Alcatel-Lucent, discusses virtualization, cultural challenges, the capex crunch and more with Light Reading founder and CEO Steve Saunders.
Guavus CEO Anukool Lakhina talks to Light Reading founder and CEO Steve Saunders about the role of operational analytics in the communications services and networking sectors, particularly in relation to IoT.
Cats with Phones
Cat Sense Click Here
Can you hear me now?