LISBON -- WeDo Technologies, a worldwide leader in Enterprise Business Assurance (EBA), today announced that it has finished the implementation of its RAID 7 Revenue Assurance software in Vodacom, South Africa.
With the implementation of RAID 7, Vodacom will be able to improve its revenue assurance maturity by using the market-leading tool to monitor and audit the provisioning and network service usage business processes.
Vodacom will be able to take advantage of RAID 7's pre-built reporting capabilities to provide at-a-glance views of the most relevant key performance indicators to the provisioning and service usage business processes.
In addition to this, RAID 7's case management feature will also improve and accelerate case resolution by automatically ensuring that the appropriate business users across all levels and departments are alerted and involved at the beginning of every case, ensuring the best outcome for each scenario.
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