& cplSiteName &

Amdocs Flexes Its Back Office Muscles

Ray Le Maistre
5/2/2014
50%
50%

Amdocs sent a reminder to the rest of the Service Provider Information Technology (SPIT) community this week that where sheer muscle power in the telecom back office is concerned, it has some of the biggest biceps around.

The telecom software and professional services giant reported its highest ever quarterly revenues, $897 million, up 7% from a year ago, and earnings per share before one-time costs (non-GAAP) of $0.81, better than financial analysts had expected.

That, though, was just Amdocs Ltd. (NYSE: DOX) warming up, as the company then rolled up its sleeves and revealed a string of significant customer engagements.

Long-time customer Sprint Corp. (NYSE: S) has extended its managed billing, customer care, and IT systems contract to 2022 and included the real-time charging capabilities on offer in the vendor's CES 9.1 Convergent Charging system. The extension "is important on two fronts," noted CEO Eli Gelman on the company's earnings conference call. "It reinforces the long-standing strategic partnership with one of our largest customers," and "removes a key source of uncertainty that was [hanging over] us since Softbank's acquisition of Sprint in 2013." (See Softbank Closes on Sprint Acquisition and Amdocs Ain't What It Used to Be.)

The vendor also reminded the market of its selection for AT&T Inc. (NYSE: T)'s Domain 2.0 supplier program, which is at the heart of the carrier's SDN and NFV plans, with Gelman boasting in a prepared company earnings statement that this "is recognition of the value we can bring on the cutting edge of network software, including network virtualization." (See AT&T Adds Amdocs, Juniper to Cloud Initiative.)

Amdocs did warn, though, that its North American business outlook is still somewhat uncertain, as a number of other mergers and acquisitions may impact its customer engagements, most notably T-Mobile's purchase of MetroPCS, AT&T's acquisition of Leap, and consolidation in the Pay TV market, for example Comcast's proposed acquisition of Time Warner Cable. (See Comcast to Send Subs to Charter if TWC Deal Closes.)

Elsewhere, the company unveiled a managed services deal to modernize the wireline billing support systems at Telefonica Argentina, where it has already implemented a new BSS platform for the operator's mobile division. Amdocs is providing sales, provisioning, billing, customer management, self-service, and enterprise-wide product management capabilities. (See Telefonica Argentina Goes With Amdocs.)

In South Africa, national operator Telkom SA Ltd. (NYSE/Johannesburg: TKG) has awarded Amdocs a four-year managed services deal for a converged OSS/BSS operation, while in Taiwan, Far EasTone Telecommunications Co. Ltd. is using Amdocs' systems to upgrade its billing and charging capabilities to support real-time transactions as part of its 4G service rollout. In Europe, the company extended its reach into the Vodafone Group plc (NYSE: VOD) empire, adding two more markets (Romania and Hungary) to the group-wide managed services agreement, taking the total to five. (See Vodafone Outsources to Amdocs.)

All the positive news helped the vendor's share price gain just over 1% on Thursday to close at $47.03, and add a few cents more Friday to $47.09, giving Amdocs a market valuation of $7.5 billion.

— Ray Le Maistre, Circle me on Google+ Follow me on TwitterVisit my LinkedIn profile, Editor-in-Chief, Light Reading

(0)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
From The Founder
Either we perform a complete 'factory reset' on the way the telecom industry creates and deploys virtualization, or we face the consequences.
Flash Poll
Live Streaming Video
Charting the CSP's Future
Six different communications service providers join to debate their visions of the future CSP, following a landmark presentation from AT&T on its massive virtualization efforts and a look back on where the telecom industry has been and where it's going from two industry veterans.
LRTV Custom TV
Infinera Introduces Instant Network

4|20|17   |     |   (1) comment


Mike Capuano, vice president of marketing at Infinera, discusses the advancement from Instant Bandwidth to new Instant Network capabilities, which include Bandwidth License Pools, Moveable Licenses and Automated Capacity Engineering (ACE).
Women in Comms Introduction Videos
Vodafone's Eubank on Sponsors, Mentors & Moving On Up

4|19|17   |   4:25   |   (0) comments


Vodafone America's Head of Operations Kimberly Eubank breaks down the difference between a sponsor and a mentor and shares why both made a big difference in her career.
LRTV Custom TV
NYC Auto Show: Are We Smart Yet?

4|18|17   |     |   (0) comments


The auto industry is facing some big transformations as electric vehicles, autonomous technology and connected cars are seen as the future of the industry. During the much-anticipated NY international auto show, there was an emergence of new technology and mobility service on the show floor. Aside from performance, brands like Lincoln, Hyundai, Honda, Mercedes and ...
LRTV Huawei Video Resource Center
The Impact of Video

4|18|17   |     |   (0) comments


David Mercer from Strategy Analytics discusses the impact of video on current strategies.
LRTV Custom TV
Pardeep Kohli Discusses Network Transformation & the Market Opportunity for the 'New' Mavenir Systems

4|13|17   |     |   (0) comments


In a brief discussion at MWC 2017, Heavy Reading analyst Adi Kishore talks to Pardeep Kohli, CEO, Mavenir Systems about the creation of the 'new Mavenir' and some of the key challenges facing operators in today's market. A key theme of the discussion centers around operator need for software-only, virtualized solutions and how they will need to adapt to ...
Women in Comms Introduction Videos
Tech Maverick Shares Her Tips for Gender Inclusivity

4|12|17   |   7:28   |   (0) comments


Wendy Hall Bohling, a corporate escapee, author and gender exclusivity consultant, tells her story of sexism, bias and progress along the road to gender equality in the workforce.
LRTV Huawei Video Resource Center
Huawei at MWC 2017

4|11|17   |     |   (0) comments


At Mobile World Congress 2017, the biggest mobile industry gathering of the year, Huawei showcased its new innovations and solutions with the theme "Open Road," which focuses on cloud, 5G, operation transformation, videos and consumer-oriented products. Its campaign has been recognized by three awards given by GSMA.
LRTV Custom TV
China Telecom NFV Infrastructure on RSD

4|6|17   |     |   (0) comments


Lynn Comp, senior director of market development of Intel, is joined by Chong Zhang, storage engineer at Inspur and Ou Li Yan, architect for technology strategies of China Telecom on what NFV brings.
LRTV Custom TV
Nokia's IMPACT Software Demo

4|6|17   |     |   (0) comments


Khamis Abulgubein of IoT market development at Nokia demonstrates IMPACT (intelligent management platform for all connected things), a software solution with a horizontal approach to managing any device on any application.
LRTV Custom TV
Nokia Introduces Virtual Service Router for More Rapid Service

4|6|17   |     |   (0) comments


James Cumming, product line manager for virtualized service routers at Nokia, demonstrates how the virtual router based off the Nokia ecosystem changes the network function experience.
LRTV Custom TV
The Keys to SD-WAN Success

4|6|17   |     |   (0) comments


Versa Networks CEO Kelly Ahuja talks about the key requirements for service provider-managed SD-WANs.
LRTV Custom TV
Intel & Cisco on Joint 5G Solutions

4|5|17   |     |   (0) comments


Dave Ward, SVP and CTO of Cisco, is joined by Sandra Rivera, corporate VP and general manager of network platforms group of Intel, on the revolutionary 5G technology that changes networking and computing fundamentally.
Upcoming Live Events
May 15-17, 2017, Austin Convention Center, Austin, TX
May 15, 2017, Brazos Hall - Austin, TX
May 15, 2017, Austin Convention Center - Austin, TX
June 6, 2017, The Joule Hotel, Dallas, TX
All Upcoming Live Events
Infographics
With the mobile ecosystem becoming increasingly vulnerable to security threats, AdaptiveMobile has laid out some of the key considerations for the wireless community.
Hot Topics
Time for a Telecom Reboot
Steve Saunders, CEO and founder, Light Reading, 4/19/2017
Comcast Ready for Clash With Hulu
Mari Silbey, Senior Editor, Cable/Video, 4/18/2017
Unlicensed: It's What's Next for US Mobile Operators
Dan Jones, Mobile Editor, 4/19/2017
First Year TIPs the Scale Toward Success
Denise Culver, 4/24/2017
Pai Picks Up Deregulatory Pace
Alan Breznick, Cable/Video Practice Leader, Light Reading, 4/20/2017
Like Us on Facebook
Twitter Feed
BETWEEN THE CEOs - Executive Interviews
One of the nice bits of my job (other than the teeny tiny salary, obviously) is that I get to pick and choose who I interview for this slot on the Light Reading home ...
TEOCO Founder and CEO Atul Jain talks to Light Reading Founder and CEO Steve Saunders about the challenges around cost control and service monetization in the mobile and IoT sectors.
Animals with Phones
Now That's an Ad Campaign Click Here
Meerkats to the rescue!
Live Digital Audio

Playing it safe can only get you so far. Sometimes the biggest bets have the biggest payouts, and that is true in your career as well. For this radio show, Caroline Chan, general manager of the 5G Infrastructure Division of the Network Platform Group at Intel, will share her own personal story of how she successfully took big bets to build a successful career, as well as offer advice on how you can do the same. We’ll cover everything from how to overcome fear and manage risk, how to be prepared for where technology is going in the future and how to structure your career in a way to ensure you keep progressing. Chan, a seasoned telecom veteran and effective risk taker herself, will also leave plenty of time to answer all your questions live on the air.