Light Reading

Amdocs Flexes Its Back Office Muscles

Ray Le Maistre
5/2/2014
50%
50%

Amdocs sent a reminder to the rest of the Service Provider Information Technology (SPIT) community this week that where sheer muscle power in the telecom back office is concerned, it has some of the biggest biceps around.

The telecom software and professional services giant reported its highest ever quarterly revenues, $897 million, up 7% from a year ago, and earnings per share before one-time costs (non-GAAP) of $0.81, better than financial analysts had expected.

That, though, was just Amdocs Ltd. (NYSE: DOX) warming up, as the company then rolled up its sleeves and revealed a string of significant customer engagements.

Long-time customer Sprint Corp. (NYSE: S) has extended its managed billing, customer care, and IT systems contract to 2022 and included the real-time charging capabilities on offer in the vendor's CES 9.1 Convergent Charging system. The extension "is important on two fronts," noted CEO Eli Gelman on the company's earnings conference call. "It reinforces the long-standing strategic partnership with one of our largest customers," and "removes a key source of uncertainty that was [hanging over] us since Softbank's acquisition of Sprint in 2013." (See Softbank Closes on Sprint Acquisition and Amdocs Ain't What It Used to Be.)

The vendor also reminded the market of its selection for AT&T Inc. (NYSE: T)'s Domain 2.0 supplier program, which is at the heart of the carrier's SDN and NFV plans, with Gelman boasting in a prepared company earnings statement that this "is recognition of the value we can bring on the cutting edge of network software, including network virtualization." (See AT&T Adds Amdocs, Juniper to Cloud Initiative.)

Amdocs did warn, though, that its North American business outlook is still somewhat uncertain, as a number of other mergers and acquisitions may impact its customer engagements, most notably T-Mobile's purchase of MetroPCS, AT&T's acquisition of Leap, and consolidation in the Pay TV market, for example Comcast's proposed acquisition of Time Warner Cable. (See Comcast to Send Subs to Charter if TWC Deal Closes.)

Elsewhere, the company unveiled a managed services deal to modernize the wireline billing support systems at Telefonica Argentina, where it has already implemented a new BSS platform for the operator's mobile division. Amdocs is providing sales, provisioning, billing, customer management, self-service, and enterprise-wide product management capabilities. (See Telefonica Argentina Goes With Amdocs.)

In South Africa, national operator Telkom SA Ltd. (NYSE/Johannesburg: TKG) has awarded Amdocs a four-year managed services deal for a converged OSS/BSS operation, while in Taiwan, Far EasTone Telecommunications Co. Ltd. is using Amdocs' systems to upgrade its billing and charging capabilities to support real-time transactions as part of its 4G service rollout. In Europe, the company extended its reach into the Vodafone Group plc (NYSE: VOD) empire, adding two more markets (Romania and Hungary) to the group-wide managed services agreement, taking the total to five. (See Vodafone Outsources to Amdocs.)

All the positive news helped the vendor's share price gain just over 1% on Thursday to close at $47.03, and add a few cents more Friday to $47.09, giving Amdocs a market valuation of $7.5 billion.

— Ray Le Maistre, Circle me on Google+ Follow me on TwitterVisit my LinkedIn profile, Editor-in-Chief, Light Reading

(0)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
Flash Poll
From The Founder
Last week I dropped in on "Hotlanta," Georgia to moderate Light Reading's inaugural DroneComm conference – a unique colloquium investigating the potential for drone communications to disrupt the world's telecom ecosystem. As you will see, it was a day of exploration and epiphany...
LRTV Documentaries
Verizon's Emmons: SDN Key to Cost-Effective Scaling

5|22|15   |   03:53   |   (0) comments


For Verizon and other network operators to ramp up available bandwidth cost effectively, they need to move to SDN and agree on how to do that.
LRTV Documentaries
Lack of Universal SDN a Challenge

5|21|15   |   04:51   |   (3) comments


Heavy Reading Analyst Sterling Perrin talks about how uncertainty about SDN standards and approaches may be slowing deployment.
LRTV Custom TV
Steve Vogelsang Interview: Carrier SDN

5|20|15   |   05:02   |   (0) comments


Sterling Perrin speaks to Steve Vogelsang, Alcatel-Lucent CTO for IP Routing & Transport business, about the new Carrier SDN-enabling Network Services Platform and the operator challenges it solves.
LRTV Custom TV
Carrier SDN: On-Demand Networks for an On-Demand World

5|20|15   |   20:52   |   (0) comments


Steve Vogelsang, Alcatel-Lucent CTO for IP Routing & Transport business, talks about requirements and benefits of Carrier SDN during the keynote address at the Light Reading Carrier SDN event May 2015.
LRTV Documentaries
The Security Challenge of SDN

5|19|15   |   02:52   |   (0) comments


CenturyLink VP James Feger discusses concerns that virtualization could create new vulnerabilities unless network operators build in safeguards.
LRTV Custom TV
NFV Elasticity – Highly Available VNF Scale-Out Architectures for the Mobile Edge

5|18|15   |   5:50   |   (0) comments


Peter Marek and Paul Stevens from Advantech Networks and Communications Group talk about their NFV Elasticity initiative and the company's latest platforms for deploying virtual network functions at the edge of the network. Packetarium XL and the new Versatile Server Module: 'designed to reach parts of the network that other servers cannot reach.'
LRTV Huawei Video Resource Center
Bay Area Spark Meetup 2015

5|14|15   |   3:54   |   (0) comments


Developed in 2009, Apache Spark is a powerful open source processing engine built around speed, ease of use and sophisticated analytics. This spring, Huawei hosted a meetup for Spark developers and data scientists in Santa Clara, California. Light Reading spoke with organizers and attendees about Huawei's code contributions and long-term commitment to Spark.
LRTV Custom TV
The Transport SDN Buzz

5|12|15   |   06:01   |   (1) comment


Sterling Perrin, senior analyst at Heavy Reading, speaks with Peter Ashwood-Smith of Huawei and Guru Parulkar of ON.Lab about the evolution of transport SDN and the integration of technologies.
LRTV Custom TV
Next-Generation CCAP: Cisco cBR-8 Evolved CCAP

5|5|15   |   04:49   |   (0) comments


John Chapman, Cisco's CTO of Cable Access Business Unit and Cisco Fellow, explained the innovation design of Cisco's cBR-8, the industry's first Evolved CCAP, including DOCSIS 3.1 design from ground-up, distributed CCAP with Remote PHY and path to virtualization. Cisco's cBR-8 Evolved CCAP is the platform that will last through the transitions.
LRTV Custom TV
Meeting the Demands of Bandwidth & Service Group Growth

5|1|15   |   5:35   |   (0) comments


Jorge Salinger, Comcast's Vice President of Access Architecture, explains how DOCSIS 3.1 and multi-service CCAP can meet the demands of the bandwidth and service group growth.
LRTV Custom TV
DOCSIS 3.1: Transforming Cable From Hardware-Defined Network to Software-Defined Network

4|29|15   |   03:48   |   (0) comments


John Chapman, Cisco's CTO of Cable Access Business Unit and Cisco Fellow, explains how DOCSIS 3.1 can transform cable HFC network to a more agile software-defined network.
LRTV Huawei Video Resource Center
Predicting Traffic Patterns for Quality Mobile Broadband

4|29|15   |   6:45   |   (0) comments


Accessing information ubiquitously creates complexity and creates heavy traffic onto the network, especially at large-scale events like sporting events or festivals. In this video, Huawei's Mohammad Hussain speaks to experts about how to predict traffic and improve user experience during periods of heavy traffic.
Upcoming Live Events
June 8, 2015, Chicago, IL
June 9, 2015, Chicago, IL
June 9-10, 2015, Chicago, IL
June 10, 2015, Chicago, IL
September 29-30, 2015, The Westin Grand Müchen, Munich, Germany
October 6, 2015, The Westin Peachtree Plaza, Atlanta, GA
October 6, 2015, Westin Peachtree Plaza, Atlanta, GA
All Upcoming Live Events
Infographics
Network functions virtualization (NFV) is not the easiest of topics to take on board, so here's a Light Reading infographic, developed following conversations with the folks at HP, that helps make sense of where NFV is taking the industry.
Hot Topics
Verizon Saves 60% Swapping Copper for Fiber
Sarah Thomas, Editorial Operations Director, 5/19/2015
Choosing a Technology Supplier? Consider Changing Your Selection Criteria
Steve Saunders, CEO and founder, Light Reading, 5/18/2015
Chattanooga Charts Killer Gigabit Apps
Mari Silbey, Senior Editor, Cable/Video, 5/20/2015
10 Alternate Uses for Tablets
Eryn Leavens, Copy Desk Editor, 5/22/2015
Smarter 'Dumb' TVs Will Drive OTT Adoption
Mari Silbey, Senior Editor, Cable/Video, 5/18/2015
Like Us on Facebook
Twitter Feed
Webinar Archive
BETWEEN THE CEOs - Executive Interviews
With 200 customers in 60 countries, Stockholm-based Net Insight has carved out a solid leadership position in one of the hottest vertical markets going in comms right now: helping service providers and broadcasters deliver video and other multimedia traffic over IP networks. How has Net Insight managed to achieve this success in the face of immense competition from the industry giants?
My ongoing interview tour of the leading minds of the telecom industry recently took me to Richardson, Texas, where I met with Rod Naphan, CTO and SVP, Solutions, ...
I recently popped down to Texas to chat with CEO Eric L. Pratt about his company, Taqua.
Cats with Phones