Spirent Buys CEM Specialist
Spirent is re-energizing its service assurance business with the acquisition of DAX, a Matawan, N.J., customer experience management system specialist, for $37 million. (See Spirent Buys DAX.)
Spirent Communications plc is best known for its test and measurement tools, but it still generates some revenue -- less than 10%, or about $30 million to $40 million per year at current run rates -- from its OSS/BSS unit. (See Spirent Tests VoLTE in the Labs, As 4G Boosts Anite, Spirent Suffers, and Spirent Dumps Its CEO.)
Now the unit is set to gain firepower from DAX Technologies Corp. The privately owned company has developed a customer management system called InTouch that collects and analyzes data from network elements, probes, and OSS/BSS systems to provide customer experience and service quality metrics.
Spirent said in a press release that it sees an opportunity to offer service providers a mix of tools and products that "combine measurements and data from its solutions in the lab and in live networks" to provide a more rounded view of the quality of service customers are experiencing from applications such as VoLTE.
Spirent did not provide revenue figures for DAX, but it said the company generated a pretax profit of $6.8 million in 2013.
— Ray Le Maistre, Editor-in-Chief, Light Reading