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Please contact:
Jeff Claudino
Director of Sales, Insider Research Services
619-229-9940
or via email at:
claudino@lightreading.com |
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| more news |
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| A TELECOMMUNICATIONS RESEARCH SERVICE |
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| A CABLE/MSO SECTOR RESEARCH SERVICE |
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| A SILICON & SUBSYSTEM RESEARCH SERVICE |
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| A BUSINESS-CLASS VOICE APPLICATIONS RESEARCH SERVICE |
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| A WIRELESS INFRASTRUCTURE RESEARCH SERVICE |
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| REAL WORLD RESEARCH |
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| Telco SOA Frameworks: A Blueprint for Service-Layer Transformation |
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The business of transforming telecom operators into 21st-century digital service providers is regarded as a hot opportunity by a growing number of players. These include operators themselves, such as BT, which announced its 21C Transformation Services in late 2006; network equipment providers with growing consulting and systems integration practices, such as Alcatel-Lucent and Nokia Siemens Networks; large telco operations support system companies, such as Amdocs and now Oracle; and IT systems integrators, including Accenture, HP, and IBM.
There are two strands to telecom transformation: business transformation, which involves the identification of new business models and ways of making money from a 21st-century telecom business; and infrastructure transformation, which involves making changes to the network and IT infrastructure so that it is ready to support new business models.
Telecom transformation started on the infrastructure side with the disruptive development of all-IP networks, originally designed to make operators more competitive with one another. But network transformation unleashed the power of the Internet, spawned a new breed of service providers that feeds off it, and created further competition outside the traditional telecom business. These Internet competitors are now forcing telecom operators to look at business transformation – emulating Internet business models in order to claw back a fair share of revenue from the IP services value chain.
Since IP network transformation is now an established direction for fixed and mobile operators alike, everyone needs to get there at low risk and cost. An opportunity is opening up to reuse the transformation lessons from early adopters to smooth and accelerate the migration path for followers. A number of leading telcos are now well advanced in their network transformation programs, and the vendors working with them have had time to distill this experience and incorporate it in transformation offers. Advanced operators themselves are also setting up as transformation consultants, integrators, and outsourcers – BT, for example, claims to be able to cut the time it would take a customer to migrate to an all-IP next-generation network by five years. Suppliers of network transformation solutions are now beginning to look at addressing business and IT service-layer transformation as well.
Business transformation remains an elusive goal. The killer business models for the next-generation telco have yet to be validated, and traditional voice services are still a cash cow for operators, with revenues only slowly in decline. IT transformation is where the next big wave of telco investment will take place, as operators put in place new operational capabilities to match their new networks and, at the same time, take advantage of transformation to create an infrastructure flexible enough to support new business models, technologies, and services as they come along.
This report explains what IT-based service-layer transformation is, how vendors are describing the scope of IT transformation in reference architectures, and how such architectures can be used to guide the implementation of a next-generation service-layer infrastructure using service-oriented architecture (SOA) principles and technologies. It also profiles three of the newest contenders in the IT transformation market – Alcatel-Lucent, Amdocs, and Nokia Siemens – that want to capture a significant share of IT transformation investment and evaluates how their grand designs stack up against each other and those of other IT transformation vendors.
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| Sample research data from the report is shown in the excerpts below: |
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 Table of Contents (ssi0408toc.pdf) |
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| Operators now have more choice of strategic transformation partners able to help them with the range of transformations they want to carry out, including operators such as BT, which offers business transformation through its consultancy arm, BT Telconsult, and network and IT transformation through Global 21C Venture. The transformation market is beginning to appear crowded, especially as the business (transformation) drivers that will spur mainstream operators to embrace IT transformation are still weak. However, IP transformation will inevitably open up the opportunity for IT transformation. Vendors are now positioning themselves to take a share of the long-term, high-value revenue stream that IT transformation represents. |
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| [click on the image above for the full excerpt] |
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 Companies profiled in this report include: Accenture Ltd. (NYSE: ACN); Alcatel-Lucent (NYSE: ALU); Amdocs Ltd. (NYSE: DOX); BT Group plc (NYSE: BT; London: BTA); International Business Machines Corp. (NYSE: IBM); Nokia Siemens Networks, a joint venture of Nokia Corp. (NYSE: NOK) and Siemens AG (NYSE: SI; Frankfurt: SIE); and Oracle Corp. (Nasdaq: ORCL). |
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| Total pages: 19 |
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| JULY 2008 |
 Realizing the Telco 2.0 Vision |
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| * Calendar subject to change |
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