AT&T Claims Top Ranking for SMB Service
DALLAS -- Small and medium businesses voiced their satisfaction with AT&T’s wireline service in the latest J.D. Power study. The study ranked AT&T highest in customer satisfaction with small/medium business wireline service.
More than 4,000 U.S. wireline business customers participated in the study between April and June 2015. The J.D. Power 2015 Business Wireline Satisfaction Study looks at six categories: performance and reliability, cost of service, sales representatives and account executives, billing, communications and customer service.
“Our goal is to connect with our business customers on a personal level. We build long-term relationships that let us understand their businesses and provide innovative solutions that enable them to run more efficiently,” said Cathy Martine, president, AT&T Enterprise Business Solutions. “Companies of all sizes turn to AT&T to solve their complex challenges. We will remain relentless when it comes to helping them connect, protect, virtualize and manage their businesses.”
AT&T Inc. (NYSE: T)