& cplSiteName &

Google Talks the Talk

Light Reading
News Analysis
Light Reading

If there's one sure way of measuring how worried VOIP companies are about Google's (Nasdaq: GOOG) new “Google Talk” product, it's to count the number of companies saying that they're not worried (see Google Launches IM).

By that measure, the two most worried about the new instant messenger client, which also allows for voice conversations between users, are Vonage Holdings Corp. and Skype Technologies SA.

Google Talk is "only" available to folks with a Google email (Gmail) account, which is a lot of people.

Skype's so worried it used Google Talk's launch day to draw attention to its own instant messaging coup. The company said Wednesday that it will open its code to developers so that Skype IM and presence functionality can be built into things like eBay merchant pages and media players.

Skype spokeswoman Kelly Larabee does not believe Skype will lose significant numbers of users to Google Talk. “We are focused on this (voice) market; this is what we do,” Larabee says (see Researchers Vet VOIP's Value). “Consumers tend to respect the company that does what they do better than anyone else.” “When people think of what Google does, they think of search,” she adds.

“We don’t view ourselves as being in direct completion with instant messaging products with voice,” says Vonage spokeswoman Brooke Schulz. “We see ourselves as a replacement for traditional phone service.”

“We welcome them to the market; we think it’s a great idea for them to get into voice and chat," Schulz adds. "It’s an obvious compliment to their business, which is advertising.”

One differentiating feature of Google Talk is the fact that it can communicate with other kinds of IM clients like Apple Computer Inc. (Nasdaq: AAPL) iChat and Adium. Google says any IM client that supports the Jabber/XMPP code language can instant message with Google Talk.

As for the voice part of the application, Google says it is now working with EarthLink Inc. and Sipphone for interoperation with EarthLink's Vling service and SIPphone's Gizmo project.

In July 2005, Google maintained its lead in the U.S. search market with 36.5 percent of all searches submitted, followed by Yahoo Inc. (Nasdaq: YHOO) at 30.5 percent and MSN at 15.5 percent, according to research by ComScore Networks.

Google will leverage its lead in search as it enters an IM market dominated by AOL (NYSE: TWX), MSN, and Yahoo. According to Nielsen//NetRatings, AOL’s IM service had 54 million unique users in the U.S. in July, while MSN had 28 million and Yahoo had 21 million.

A recent study by Sandvine Inc. shows that Skype dominates the North American VOIP market with 36 percent of the calls originating or terminating in U.S. networks. But the thing that scares competitors about Google is that the company has entered all of its technology battles late and, through good technology and better branding, has won each time.

So, really, there's no reason to worry...

— Mark Sullivan, Reporter, Light Reading

(2)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
User Rank: Light Beer
12/5/2012 | 3:04:26 AM
re: Google Talks the Talk
re: GÇ£We see ourselves as a replacement for traditional phone service.GÇ¥


Clip from the Vonage Web site:

With Vonage's 911 Dialing feature, we use the address you provide to determine the nearest emergency response center and then send your 911 calls to a general number at that center. When the center receives your call, the operator will not have your address and may not have your phone number on hand, so you must provide that information in order to get help. Some local emergency response centers may not have live operators 24 hours a day. If Vonage learns that this is the case, we will send your call to a national emergency calling center instead and a trained agent will contact an emergency center near you to dispatch help.


Good luck!

User Rank: Light Beer
12/5/2012 | 3:04:16 AM
re: Google Talks the Talk
I don't think that this type of 911 implementation meets the FCC mandate. My understanding is that all US based VoIP providers must provide direct termination to actual PSAP centers via dedicated CAMA trunks. These services cost serious amounts of cash to integrate and it looks many of the VoIP carriers will be tossed out in the process of trying to meet the mandate. Only the cash strong will survive!
From The Founder
NFV's promises of automation and virtualization are intriguing, but what really excites service providers is the massive amount of money they could save.
Flash Poll
Live Streaming Video
Charting the CSP's Future
Six different communications service providers join to debate their visions of the future CSP, following a landmark presentation from AT&T on its massive virtualization efforts and a look back on where the telecom industry has been and where it's going from two industry veterans.
Women in Comms Introduction Videos
VMWare VP Brings Women Up With Her

8|16|17   |   6:49   |   (1) comment

It's an art and a science to make mentorship, inclusive leadership, diversity and promotion of high-potential women work, says Honore' LaBourdette, vice president of Global Market Development at VMWare.
LRTV Documentaries
5G Spectrum Wars – The Recap

8|15|17   |   2:22   |   (0) comments

Service provider 3 has filed a lawsuit against Ofcom over 5G spectrum auction in the UK.
LRTV Custom TV
Say What? Facebook Unleashes AI Anarchy – The Recap

8|7|17   |     |   (0) comments

A recap of the week's talking points on Light Reading's sister site, telecoms.com. Facebook AI programmers had a bit of a brain-fade as they allowed one of its AI applications to invent its ...
Women in Comms Introduction Videos
Fujitsu's Women Band Together to Help Girls Do STEM

8|2|17   |   9:35   |   (1) comment

Supporting women both inside and outside of Fujitsu is a top priority of the telecom vendor. Yanbing Li, Fujitsu Network Communication's director of System Software Development & Delivery, shares why it's important, but why there's still a long road ahead.
LRTV Custom TV
If You're Not First, You're Last – The Recap

7|31|17   |   08:18   |   (1) comment

In case you missed it, Amazon's 1% stock increase helped Jeff Bezos dethrone Bill Gates as the richest man in the world. Also, Taiwanese electronics manufacturer
Women in Comms Introduction Videos
AT&T's Tech President Preps Workforce for the Future

7|26|17   |   5:47   |   (10) comments

AT&T is focused on the software-defined network of the future and is reskilling its workforce to get ready too, according to AT&T's President of Technology Development Melissa Arnoldi.
Women in Comms Introduction Videos
Cisco: Mentoring Critical to Attract & Retain Women

7|19|17   |   6:40   |   (1) comment

Liz Centoni, senior vice president and general manager of Cisco's Computing System Product Group, shares why mentoring in all its forms is important for women and what Cisco is doing that's made a difference for women in tech.
LRTV Custom TV
Gigabit LTE With Snapdragon 835

7|12|17   |     |   (1) comment

At an event in Wembley stadium, EE used its live network to demonstrate gigabit LTE using a Sony Xperia XZ Premium smartphone with a Qualcomm Snapdragon 835 chip.
LRTV Custom TV
Implementing Machine Intelligence With Guavus

7|12|17   |     |   (0) comments

Guavus unites big data and machine intelligence, enabling many of the the largest service providers in the world to save money and drive measureable revenue. Learn how applying Machine Intelligence substantially reduces operational costs and in many cases can eliminate subscriber impact, meaning a better subscriber experience and higher NPS.
LRTV Custom TV
Unlocking Customer Experience Insights With Machine Intelligence

7|12|17   |     |   (0) comments

When used to analyze operational data and to drive operational decisions, machine intelligence reduces the number of tasks which require human intervention. Guavus invested in Machine Intelligence early. Learn about the difference between Machine Learning and Machine Intelligence.
Women in Comms Introduction Videos
Verizon VP Talks Network, Career Planning

7|12|17   |   4:49   |   (0) comments

Heidi Hemmer, vice president of Technology, Strategy & Planning at Verizon, shares how bold bets and the future of tech define her career.
Telecom Innovators Video Showcase
Masergy's NFV Journey

7|11|17   |     |   (0) comments

Ray Watson, vice president of global technology at Masergy, discusses the advantages and challenges in entering the still-maturing NFV market for the past three years.
Upcoming Live Events
September 28, 2017, Denver, CO
October 18, 2017, Colorado Convention Center - Denver, CO
November 1, 2017, The Royal Garden Hotel
November 1, 2017, The Montcalm Marble Arch
November 2, 2017, 8 Northumberland Avenue, London, UK
November 30, 2017, The Westin Times Square
All Upcoming Live Events
With the mobile ecosystem becoming increasingly vulnerable to security threats, AdaptiveMobile has laid out some of the key considerations for the wireless community.
Hot Topics
Intel CEO Leaves Trump Biz Advisory Board
Dan Jones, Mobile Editor, 8/15/2017
Are Cord-Cutting's Days Numbered?
Alan Breznick, Cable/Video Practice Leader, Light Reading, 8/14/2017
Orchestration Startup UBiqube Pivots Away From NFV
Carol Wilson, Editor-at-large, 8/15/2017
Verizon Video Woes Pile On
Mari Silbey, Senior Editor, Cable/Video, 8/14/2017
WiCipedia: Dolly Babes, Manifesto Backlash & 'Brotastic' Failures
Eryn Leavens, Special Features & Copy Editor, 8/18/2017
Like Us on Facebook
Twitter Feed
Animals with Phones
We Know a Tough Day When We See One Click Here
Live Digital Audio

Understanding the full experience of women in technology requires starting at the collegiate level (or sooner) and studying the technologies women are involved with, company cultures they're part of and personal experiences of individuals.

During this WiC radio show, we will talk with Nicole Engelbert, the director of Research & Analysis for Ovum Technology and a 23-year telecom industry veteran, about her experiences and perspectives on women in tech. Engelbert covers infrastructure, applications and industries for Ovum, but she is also involved in the research firm's higher education team and has helped colleges and universities globally leverage technology as a strategy for improving recruitment, retention and graduation performance.

She will share her unique insight into the collegiate level, where women pursuing engineering and STEM-related degrees is dwindling. Engelbert will also reveal new, original Ovum research on the topics of artificial intelligence, the Internet of Things, security and augmented reality, as well as discuss what each of those technologies might mean for women in our field. As always, we'll also leave plenty of time to answer all your questions live on the air and chat board.