& cplSiteName &

Comcast Shuts Premium Skype Service

Mari Silbey
5/8/2013
50%
50%

Given the ubiquity of free video chat, it's hard to make the case for Skype on TV at US$10 per month. After a year of trying, Comcast Corp. will quietly shut down its Xfinity Skype service on June 1. Comcast will continue to support existing customers. Skype on Xfinity launched ahead of the Cable Show last year, with service starting in Boston and Seattle. Triple-play customers were offered the TV-based videoconferencing product with a free hardware kit that included a video camera, adapter box and remote control. At $9.95 a month, however, DSLReports has confirmed that the service suffered poor adoption rates. (See also Consumers Embrace Video Calling, if It's Free.) Comcast isn't the only company that has tried to make a go of paid video chat. WorldGate and Motorola Inc. pushed hard eight years ago for the Ojo videophone, which promised high-quality video conversations, but the retail equipment cost several hundred dollars. Then there was Cisco Systems Inc. with its expensive umi home videophone service. Both ventures ended badly. (See The End of the World[Gate] and Cisco's Farewell to Consumers.) This latest videoconferencing failure doesn't mean cable is done with telepresence, however. Comcast and Rogers Communications Inc. invested $15 million in Tely Labs only seven months ago with the hope of wooing commercial customers to videophone service. (See Comcast & Rogers Plows $15M into Telepresence.) Tely Labs has used the funding to introduce telyHD Business Edition, a premium videoconferencing service aimed at the SMB market. — Mari Silbey, Special to Light Reading Cable

(3)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
Telco
50%
50%
Telco,
User Rank: Light Beer
5/9/2013 | 2:29:09 PM
re: Comcast Shuts Premium Skype Service
We still have a problem of launching anything or only home runs. Some companies launch anything and support as much new technology to get/keep any subscriber while others launch only those that will increase subscribers by 5%. The pitfalls- if you launch anything, you irritate those who look at margins for each silo while you please many community of users. If you launch only the home runs, you push users who need specialty requirements to small service provides who only need to feed 100 to 500 employee families. Same argument as 20 years ago. Asia carriers turn on all features while European and NA carriers only turn-on hopeful home-runs.
msilbey
50%
50%
msilbey,
User Rank: Blogger
5/9/2013 | 12:16:35 AM
re: Comcast Shuts Premium Skype Service
Craig- Given all the disasters preceding it, it's hard to imagine how this ever got off the ground.
craigleddy
50%
50%
craigleddy,
User Rank: Blogger
5/8/2013 | 7:36:55 PM
re: Comcast Shuts Premium Skype Service
Does this surprise anyone? From the moment it was announced the service was dogged by questions of why people would pay to put Skype on TV when you can get it on a laptop for free. Our friends and family can only look so good on a big-screen HDTV. "Hey Grandpa, back away from the camera!"
From The Founder
NFV's promises of automation and virtualization are intriguing, but what really excites service providers is the massive amount of money they could save.
Flash Poll
Live Streaming Video
Charting the CSP's Future
Six different communications service providers join to debate their visions of the future CSP, following a landmark presentation from AT&T on its massive virtualization efforts and a look back on where the telecom industry has been and where it's going from two industry veterans.
LRTV Documentaries
Three Gets Smart(y), BT Invokes Twitter – The Recap

8|21|17   |     |   (0) comments


From Telecoms.com, a recap of the week's telecoms talking points. It's been a week of gimmicks as Three tests out a pay-as-you-go sub-brand called Smarty; Comcast
Women in Comms Introduction Videos
VMWare VP Brings Women Up With Her

8|16|17   |   6:49   |   (1) comment


It's an art and a science to make mentorship, inclusive leadership, diversity and promotion of high-potential women work, says Honore' LaBourdette, vice president of Global Market Development at VMWare.
LRTV Documentaries
5G Spectrum Wars – The Recap

8|15|17   |   2:22   |   (0) comments


Service provider 3 has filed a lawsuit against Ofcom over 5G spectrum auction in the UK.
LRTV Custom TV
Say What? Facebook Unleashes AI Anarchy – The Recap

8|7|17   |     |   (0) comments


A recap of the week's talking points on Light Reading's sister site, telecoms.com. Facebook AI programmers had a bit of a brain-fade as they allowed one of its AI applications to invent its ...
Women in Comms Introduction Videos
Fujitsu's Women Band Together to Help Girls Do STEM

8|2|17   |   9:35   |   (1) comment


Supporting women both inside and outside of Fujitsu is a top priority of the telecom vendor. Yanbing Li, Fujitsu Network Communication's director of System Software Development & Delivery, shares why it's important, but why there's still a long road ahead.
LRTV Custom TV
If You're Not First, You're Last – The Recap

7|31|17   |   08:18   |   (1) comment


In case you missed it, Amazon's 1% stock increase helped Jeff Bezos dethrone Bill Gates as the richest man in the world. Also, Taiwanese electronics manufacturer
Women in Comms Introduction Videos
AT&T's Tech President Preps Workforce for the Future

7|26|17   |   5:47   |   (10) comments


AT&T is focused on the software-defined network of the future and is reskilling its workforce to get ready too, according to AT&T's President of Technology Development Melissa Arnoldi.
Women in Comms Introduction Videos
Cisco: Mentoring Critical to Attract & Retain Women

7|19|17   |   6:40   |   (1) comment


Liz Centoni, senior vice president and general manager of Cisco's Computing System Product Group, shares why mentoring in all its forms is important for women and what Cisco is doing that's made a difference for women in tech.
LRTV Custom TV
Gigabit LTE With Snapdragon 835

7|12|17   |     |   (1) comment


At an event in Wembley stadium, EE used its live network to demonstrate gigabit LTE using a Sony Xperia XZ Premium smartphone with a Qualcomm Snapdragon 835 chip.
LRTV Custom TV
Implementing Machine Intelligence With Guavus

7|12|17   |     |   (0) comments


Guavus unites big data and machine intelligence, enabling many of the the largest service providers in the world to save money and drive measureable revenue. Learn how applying Machine Intelligence substantially reduces operational costs and in many cases can eliminate subscriber impact, meaning a better subscriber experience and higher NPS.
LRTV Custom TV
Unlocking Customer Experience Insights With Machine Intelligence

7|12|17   |     |   (0) comments


When used to analyze operational data and to drive operational decisions, machine intelligence reduces the number of tasks which require human intervention. Guavus invested in Machine Intelligence early. Learn about the difference between Machine Learning and Machine Intelligence.
Women in Comms Introduction Videos
Verizon VP Talks Network, Career Planning

7|12|17   |   4:49   |   (0) comments


Heidi Hemmer, vice president of Technology, Strategy & Planning at Verizon, shares how bold bets and the future of tech define her career.
Upcoming Live Events
September 28, 2017, Denver, CO
October 18, 2017, Colorado Convention Center - Denver, CO
November 1, 2017, The Royal Garden Hotel
November 1, 2017, The Montcalm Marble Arch
November 2, 2017, 8 Northumberland Avenue, London, UK
November 30, 2017, The Westin Times Square
All Upcoming Live Events
Infographics
With the mobile ecosystem becoming increasingly vulnerable to security threats, AdaptiveMobile has laid out some of the key considerations for the wireless community.
Hot Topics
Intel CEO Leaves Trump Biz Advisory Board
Dan Jones, Mobile Editor, 8/15/2017
WiCipedia: Dolly Babes, Manifesto Backlash & 'Brotastic' Failures
Eryn Leavens, Special Features & Copy Editor, 8/18/2017
T-Mobile Turns On First 600MHz 4G Sites
Dan Jones, Mobile Editor, 8/16/2017
1.4B 5G Connections by 2025? Analysts Say Yes
Dan Jones, Mobile Editor, 8/16/2017
Eurobites: KPN Buys Into Healthcare Sector
Paul Rainford, Assistant Editor, Europe, 8/16/2017
Like Us on Facebook
Twitter Feed
Animals with Phones
Talk About a Custom-Made Workstation! Click Here
Proper ergonomics indeed.
Live Digital Audio

Understanding the full experience of women in technology requires starting at the collegiate level (or sooner) and studying the technologies women are involved with, company cultures they're part of and personal experiences of individuals.

During this WiC radio show, we will talk with Nicole Engelbert, the director of Research & Analysis for Ovum Technology and a 23-year telecom industry veteran, about her experiences and perspectives on women in tech. Engelbert covers infrastructure, applications and industries for Ovum, but she is also involved in the research firm's higher education team and has helped colleges and universities globally leverage technology as a strategy for improving recruitment, retention and graduation performance.

She will share her unique insight into the collegiate level, where women pursuing engineering and STEM-related degrees is dwindling. Engelbert will also reveal new, original Ovum research on the topics of artificial intelligence, the Internet of Things, security and augmented reality, as well as discuss what each of those technologies might mean for women in our field. As always, we'll also leave plenty of time to answer all your questions live on the air and chat board.