Light Reading
AP uses acquisitions to move beyond the session border control business

Acme Packet Adds Recording, Session Control Products

Light Reading
News Wire Feed
Light Reading
2/28/2011
50%
50%

BEDFORD, Mass. -- Acme Packet today announced two new products – the Net-Net® Interactive Session Recorder (ISR) and the Net-Net® Application Session Controller (ASC). These additions expand the Net-Net® product family, enabling enterprises, contact centers and service providers to record IP sessions and integrate live and recorded IP voice, video and unified communications (UC) into Web 2.0 business applications to ensure regulatory compliance, improve customer service, increase efficiency and reduce costs.

Organizations today are straining to keep pace with the rapid transformation from traditional TDM-based telephony to UC, and to integrate IP communications into business processes and applications. Acme Packet’s Net-Net ISR and Net-Net ASC help businesses overcome these challenges by streamlining and accelerating the deployment of cost-effective solutions for regulatory compliance and communications-enabled business processes.

Businesses and consumers are rapidly adopting new modes of communication using IP voice, video, instant messaging and UC. Many organizations are required by law to record certain conversations with customers, business partners and the general public. While there are established methods for recording voice calls in traditional telephony networks, there are few cost-effective solutions for large scale recording of IP sessions. In addition, with the widespread adoption of SIP trunking services by enterprises and contact centers, service providers are uniquely positioned to offer cloud-based IP communications services including large scale session recording.

The Net-Net ISR is a complete, software-based IP session recording solution designed to overcome the numerous challenges associated with capturing, securing, archiving and managing interactive session recordings in IP telephony and UC for regulatory compliance and quality assurance purposes. Traditional voice-only call recording systems are hardware-intensive, have capacity limitations, and can be complex to install and manage. The Net-Net ISR is based on an open, active recording architecture that significantly increases session capacity and eliminates complex PBX and IVR interconnections. It also includes an integrated media server to simplify deployment and reduce costs. In addition, the Net-Net ISR offers flexible Web 2.0 APIs that enable application developers to precisely control session recordings and to easily integrate session recording into business applications.

Organizations today are leveraging the Internet and Web services to rapidly deploy new applications on industry standard platforms at reduced cost and lower development expense. Web 2.0 developers are accustomed to abstraction layers that hide the complexities of various elements in the underlying computing, storage and Web services infrastructure, but this has been missing for IP communications infrastructure.

The Net-Net ASC is a software platform deployed as a middleware solution that enables enterprises and service providers to streamline business processes by integrating applications with IP communications. With the Net-Net ASC, businesses can be more efficient, improve productivity and better serve customers by adding interactive voice, video, instant messaging and multimedia communications to applications.

Acme Packet Inc. (Nasdaq: APKT)

(0)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View
Educational Resources
sponsor supplied content
Educational Resources Archive
Flash Poll
From The Founder
It's clear to me that the communications industry is divided into two types of people, and only one is living in the real world.
LRTV Custom TV
Using Service Quality to Drive WiFi Monetization

10|22|14   |   6:51   |   (0) comments


Live from the SCTE conference: Heavy Reading's Alan Breznick explores the forces shaping the WiFi opportunity in an interview with CableLabs' Justin Colwell and Amdocs' Ken Roulier.
LRTV Custom TV
Distributed Access Architectures – 2

10|21|14   |   8:51:00 AM   |   (0) comments


ARRIS CTO Network Solutions Tom Cloonan discusses why many if not most MSOs will continue with integrated CCAP, while addressing why some are also looking at two futuristic, distributed access architectures: Remote PHY and Remote CCAP.
LRTV Custom TV
Distributed Access Architectures – 1

10|21|14   |   9:01   |   (0) comments


SCTE Sr. Director of Engineering Dean Stoneback discusses the pros and cons of distributed access architecture (DAA) and its various forms, which range from basic Remote PHY to full CMTS functionality in the node.
LRTV Custom TV
The WiFi Road to Riches – 2

10|21|14   |   3:58   |   (0) comments


ARRIS Senior Solution Architect Eli Baruch talks about how MSOs can enable public and community WiFi through 1) outdoor access points, 2) businesses seeking to offer WiFi to customers, and 3) residential WiFi gateway extensions.
LRTV Custom TV
The WiFi Road to Riches – 1

10|21|14   |   10:15   |   (0) comments


SCTE Director of Advanced Technologies Steve Harris discusses WiFi deployments, drivers, challenges and advances, including 802.11ac, carrier-grade WiFi, community WiFi, Hotspot 2.0, Passpoint, WiFi-First and voice-over-WiFi.
LRTV Custom TV
Advantech Accelerates 100G Traffic Handling

10|17|14   |   7:56   |   (0) comments


Paul Stevens from Advantech explains why handling 100GbE needs a whole new platform design approach and how Advantech is addressing the needs of equipment providers and carriers to give them the flexibility and performance they will need for SDN and NFV deployment.
LRTV Huawei Video Resource Center
Holland's Imtech Traffic & Infra Discusses Huawei's ICT Solution and Services

10|16|14   |   4:49   |   (0) comments


Dimitry Theebe is from the business unit at Imtech Traffic & Infra which delivers communications solutions for transportations. His partnershp with Huawei began about a years ago. In this video, Theebe speaks more about this partnership and what he hopes to accomplish with Huawei.
LRTV Huawei Video Resource Center
Huawei's Comprehensive Storage Solutions Vital for SVR

10|16|14   |   6:16   |   (0) comments


SVR Information Technology provides cloud services for academic and special sectors. With Huawei's support, SVR and Yildiz Technical University has established Turkey's largest and most advanced High Performance Computing system. CSO Ismail Cem Aslan talks about what he hopes Huawei's OceanStor storage system will bring for him.
LRTV Huawei Video Resource Center
Mexico's Servitron's Impression of Huawei at CCW 2014

10|16|14   |   6:35   |   (0) comments


Servitron is a network operator in Mexico that has been in the trunking industry for the past 20 years. Its COO, Ing. Ragnar Trillo O., explains at Critical Communications World 2014 that his company has been interested in the long-term evolution of LTE technology and its adoption for TETRA.
LRTV Huawei Video Resource Center
Building a Better Dubai

10|16|14   |   2:06   |   (0) comments


Abdulla Ahmed Al Falasi is the director of commercial affairs, a telecommunications coordinator for the government of Dubai. Their areas of service span across multiple industries, including police, safety, shopping malls and more. In this video, Abdulla talks about his department's work with Huawei.
LRTV Huawei Video Resource Center
Huawei Lights Up Malaysia Partner Maju Nusa

10|16|14   |   1:59   |   (0) comments


Malaysia's Maju Nusa is an enterprise partner to Huawei in networking, route switches and telco equipment. At this year's Critical Communications World in Singapore, CTO Pushpender Singh talks about what Huawei's eLTE solutions mean to his company and for Malaysia.
LRTV Custom TV
Evolving From HFC to FTTH Networks

10|15|14   |   2:19   |   (0) comments


Cisco's Todd McCrum delves into the future of cable's HFC plant, examining how DOCSIS 3.1 and advanced video compression will extend its life and how the IP video transition will usher in GPON and EPON over FTTH.
Upcoming Live Events
October 29, 2014, New York City
November 6, 2014, Santa Clara
November 11, 2014, Atlanta, GA
December 2, 2014, New York City
December 3, 2014, New York City
December 9-10, 2014, Reykjavik, Iceland
February 10, 2015, Atlanta, GA
June 9-10, 2015, Chicago, IL
Infographics
WhoIsHostingThis.com presents six of the world's most extreme WiFi hotspots, enabling the most epic selfies you can imagine.
Hot Topics
Analysts Warn of Major NFV Gaps
Carol Wilson, Editor-at-large, 10/22/2014
Is Health the Killer App for the IoT?
Jason Meyers, Senior Editor, Gigabit Cities/IoT, 10/22/2014
iPad Air 2 Lets Users Switch Carriers Any Time
Mitch Wagner, West Coast Bureau Chief, Light Reading, 10/17/2014
NYC Subway Wireless No Cure for Ebola Fears
Dan Jones, Mobile Editor, 10/16/2014
The Human Gain of the Smart Home
Robin Mersh, 10/20/2014
Like Us on Facebook
Twitter Feed