Light Reading
AP uses acquisitions to move beyond the session border control business

Acme Packet Adds Recording, Session Control Products

Light Reading
News Wire Feed
Light Reading
2/28/2011
50%
50%

BEDFORD, Mass. -- Acme Packet today announced two new products – the Net-Net® Interactive Session Recorder (ISR) and the Net-Net® Application Session Controller (ASC). These additions expand the Net-Net® product family, enabling enterprises, contact centers and service providers to record IP sessions and integrate live and recorded IP voice, video and unified communications (UC) into Web 2.0 business applications to ensure regulatory compliance, improve customer service, increase efficiency and reduce costs.

Organizations today are straining to keep pace with the rapid transformation from traditional TDM-based telephony to UC, and to integrate IP communications into business processes and applications. Acme Packet’s Net-Net ISR and Net-Net ASC help businesses overcome these challenges by streamlining and accelerating the deployment of cost-effective solutions for regulatory compliance and communications-enabled business processes.

Businesses and consumers are rapidly adopting new modes of communication using IP voice, video, instant messaging and UC. Many organizations are required by law to record certain conversations with customers, business partners and the general public. While there are established methods for recording voice calls in traditional telephony networks, there are few cost-effective solutions for large scale recording of IP sessions. In addition, with the widespread adoption of SIP trunking services by enterprises and contact centers, service providers are uniquely positioned to offer cloud-based IP communications services including large scale session recording.

The Net-Net ISR is a complete, software-based IP session recording solution designed to overcome the numerous challenges associated with capturing, securing, archiving and managing interactive session recordings in IP telephony and UC for regulatory compliance and quality assurance purposes. Traditional voice-only call recording systems are hardware-intensive, have capacity limitations, and can be complex to install and manage. The Net-Net ISR is based on an open, active recording architecture that significantly increases session capacity and eliminates complex PBX and IVR interconnections. It also includes an integrated media server to simplify deployment and reduce costs. In addition, the Net-Net ISR offers flexible Web 2.0 APIs that enable application developers to precisely control session recordings and to easily integrate session recording into business applications.

Organizations today are leveraging the Internet and Web services to rapidly deploy new applications on industry standard platforms at reduced cost and lower development expense. Web 2.0 developers are accustomed to abstraction layers that hide the complexities of various elements in the underlying computing, storage and Web services infrastructure, but this has been missing for IP communications infrastructure.

The Net-Net ASC is a software platform deployed as a middleware solution that enables enterprises and service providers to streamline business processes by integrating applications with IP communications. With the Net-Net ASC, businesses can be more efficient, improve productivity and better serve customers by adding interactive voice, video, instant messaging and multimedia communications to applications.

Acme Packet Inc. (Nasdaq: APKT)

(0)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View
Educational Resources
sponsor supplied content
Educational Resources Archive
Flash Poll
LRTV Custom TV
VeEX – Live from the Show

8|21|14   |   5:58   |   (0) comments


An overview of VeEX Test and Measurement solutions including TX300S multi-service test set with VeExpress cloud-based management system, UX400 universal modular platform supporting 100G testing, and the redesigned RXT modular platform.
LRTV Custom TV
Transitioning CE 2.0 Networks Into the SDN & NFV Era With Telco Systems

8|19|14   |   5:19   |   (0) comments


Telco Systems' Ariel Efrati (CEO) and Moshe Shimon (VP of Product Management) discuss virtualization and how the company's new Open Metro Edge solution utilizes the SDN and NFV concepts to accelerate and orchestrate service delivery through its innovative product portfolio and software applications.
LRTV Custom TV
NFV Myths: Is NFV Still Several Years Away?

8|11|14   |   1:13   |   (0) comments


Some say that NFV (network functions virtualization) is still several years away from being implemented on mobile operator networks. This isn't the case. Operators can get started on their paths to NFV now, as this short video from Skyfire shows.
LRTV Custom TV
A New Security Paradigm in SDN/NFV

7|28|14   |   02:54   |   (0) comments


Paul Shaneck, Global Director Network Solutions for Symantec, discusses the evolving virtualized network, explaining how Symantec is leading the security discussion as it relates to SDN and NFV, and helping to ensure the network is protected and compliant.
LRTV Documentaries
Sprint's Network Evolution

7|24|14   |   14:59   |   (0) comments


Sprint's Jay Bluhm gives a keynote speech at the Big Telecom Event (BTE) about Sprint's network and services evolution strategy, including Spark.
LRTV Documentaries
BTE Keynote: The Software-Defined Operator

7|24|14   |   18:43   |   (1) comment


Deutsche Telekom's Axel Clauberg explains the concept of the software-defined operator to the Big Telecom Event (BTE) crowd.
Light Reedy
Numbers Are In: LR's 2014 Salary Survey

7|24|14   |   1:25   |   (7) comments


Our fourth annual Salary Survey paints a picture of who's hiring, firing, earning, and yearning for a change in the telecom industry.
LRTV Custom TV
Driving the Network Transformation

7|23|14   |   4:29   |   (0) comments


Intel's Sandra Rivera discusses network transformation and how Intel technologies, programs, and standards body efforts have helped the industry migration to SDN and NFV.
LRTV Custom TV
Distributed NFV-Based Business Services by RAD

7|18|14   |   5:38   |   (0) comments


With the ETSI-approved Distributed NFV PoC running in the background, RAD's CEO, Dror Bin, talks about why D-NFV makes compelling sense for service providers, and about the dollars and cents RAD is putting behind D-NFV.
LRTV Custom TV
MRV – Accelerating Packet Optical Convergence

7|15|14   |   6:06   |   (0) comments


Giving you network insight to make your network smarter.
LRTV Custom TV
NFV-Enabled Ethernet for Generating New Revenues

7|15|14   |   5:49   |   (0) comments


Cyan's Planet Orchestrate allows service providers and their end-customers to activate software-based capabilities such as firewalls and encryption on top of existing Ethernet services in just minutes.
LRTV Custom TV
Symkloud NVF-Ready Video Transcoding, Big Data

7|9|14   |   3:41   |   (0) comments


Kontron and ISV partner Vantrix demonstrate high-performance video transcoding and data analytic solutions on same 2U standard platform that is ready for SDN and NFV deployments made by mobile, cable and cloud operators.
Upcoming Live Events!!
September 16, 2014, Santa Clara, CA
September 16, 2014, Santa Clara, CA
September 23, 2014, Denver, CO
October 29, 2014, New York City
November 6, 2014, Santa Clara
November 11, 2014, Atlanta, GA
December 9-10, 2014, Reykjavik, Iceland
June 9-10, 2015, Chicago, IL
Infographics
Today's Cartoon
Hot Topics
Level 3 Does Big Data Differently
Carol Wilson, Editor-at-large, 8/21/2014
IoT Alert: Samsung Snaps Up SmartThings
Mari Silbey, Independent Technology Editor, 8/15/2014
Comcast Streams Back to School
Mari Silbey, Independent Technology Editor, 8/21/2014
Line-Powered Phone Lines: A Hot Topic Again
Carol Wilson, Editor-at-large, 8/20/2014
Analyst: Ericsson, Oracle Top Shrinking SDP World
Carol Wilson, Editor-at-large, 8/19/2014
Like Us on Facebook
Twitter Feed