UCaaS & Cloud Benefits Soar, Facilitating a Growing Market, Heavy Reading Finds
NEW YORK -- Interest in unified communications as a service (UCaaS) is growing even faster than the cloud UC market, and as the benefits of overall cloud services continue to be realized, there will continue to be a move toward UCaaS offerings, according to the latest report from Heavy Reading Insider (www.heavyreading.com/insider), a subscription research service from Heavy Reading (www.heavyreading.com).
"Hype or Promise? UCaaS Still Has Questions to Address" examines the UCaaS market, analyzing the most lucrative verticals of for UCaaS and discussing drivers and challenges in the industry. It includes a comparative analysis of solutions available, examines the geographic landscape of the market and details trends that likely will occur in the industry over the next 18-24 months.
For a list of companies covered in this report, http://twimgs.com/audiencedevelopment/LRHR/PDFS/hri1013_companies.pdf
"According to some estimates, the annual revenue for service providers from cloud UC has grown to more than $2 billion," says Denise Culver, research analyst with Heavy Reading Insider and author of the report. "Perhaps the most interesting aspect of those figures is that UCaaS is thought to be growing twice as fast as UC."
UCaaS also is drawing a great deal of attention from those who have been looking for mobility and BYOD solutions, Culver says. "As UCaaS continues to be viewed from the lens of a solution that cuts the landline cord and eradicates the need for a traditional PBX, it will be looked at as a business enabler, rather than a simple phone system," she continues. "Mature markets and economies already understand that UCaaS provides an opportunity to move to mature IP-based telephony to avoid traditional capex and high opex costs."
Key findings of "Hype or Promise? UCaaS Still Has Questions to Address" include the following:
"Hype or Promise? UCaaS Still Has Questions to Address" is available as part of an annual single-user subscription (12 issues) to Heavy Reading Insider, priced at $1,995. Individual reports are available for $900 (single-user license).
To subscribe, or for more information, please visit: www.heavyreading.com/insider. For more information about other Heavy Reading Insider research services, please visit: www.heavyreading.com/research.