EE Expands 4G Network, Creates Jobs
LONDON -- EE, the UK’s most advanced digital communications company, is creating over 1,000 new jobs for Britain and nearly tripling the size of its apprenticeship scheme to over 1,300 by the end of 2015, delivering a major boost to job-seekers while reaffirming its commitment to set the standard for customer service levels in the telecoms sector.
The jobs drive will see EE bring back 1,000 customer service jobs to the UK from overseas service centres, with plans for approximately 250 roles in Northern Ireland from Spring 2014. The location of the remaining roles will be announced in due course.
In addition, following the success of EE’s apprenticeship scheme first announced in March 2013, EE plans to nearly triple the size of the programme to have provided opportunities to more than 1,300 young people by the end of 2015. To date, EE has hired 80% of the 460 apprentices who have completed the programme. EE plans to continue to offer full time positions to the majority of the apprentices, many of whom are in areas of high unemployment.
The success of EE’s apprenticeship scheme – a recent winner at the Deputy Prime Minister’s Opening Doors Business Awards - is highlighted by its candidates who, in staff surveys, record the highest levels of staff engagement as well as the lowest levels of staff turnover and absenteeism.
The growth of the programme is part of a major drive from EE to tackle youth unemployment, as latest figures from ONS show that 917,000, 16-24 year-olds (1 in 5) are currently out of work.
The jobs will bring about a significant boost to service levels for customers online and over the phone, while demonstrating EE’s commitment to job creation for communities across the country.