& cplSiteName &

Alcatel-Lucent Could Exit 25% of Services Deals

Ray Le Maistre
7/26/2012
50%
50%

Alcatel-Lucent (NYSE: ALU), which today reported a second-quarter net loss of €254 million (US$309 million), is to review a quarter of its 68 managed services deals as it looks to exit unprofitable contracts as part of its new cost-cutting program and claw the company back into the black. (See Alcatel-Lucent to Cut 5,000 Jobs.)

During today's second-quarter earnings conference call, CFO Paul Tufano noted that 25 percent of AlcaLu's current 68 managed services deals will either be renegotiated, exited or not renewed when the initial contract period expires, and that 15 deals are already under review.

He also noted that "many" of the deals under review are set to be up for renewal between now and the end of 2013. The ones under the greatest scrutiny are those heavily focused on network maintenance.

Currently, AlcaLu's managed services contracts deliver annual revenues of €1 billion (US$1.23 billion) and engage 14,000 of its staff. The CFO noted on the call that annual managed services revenues could fall by as much as €300 million ($369 million) and that any jobs that are transferred or lost as a result of AlcaLu cutting the number of managed services contracts it handles would be additional to the 5,000 job cuts announced today.

AlcaLu isn't the only vendor to realize it needs to be more picky about its services deals: Nokia Networks is also being more selective about its managed services contracts and has already extracted itself from a major deal in Brazil. (See page 2 of the multi-page interview, NSN's Rajeev Suri: Restructuring, Research & Resilience .)

Geographic focus
The vendor currently conducts business in 130 countries but 96 percent of its revenues come from the top 60 markets and those are the markets AlcaLu is going to focus on, while many of the remainder will be exited. "We can't be in the bottom 40 markets that [deliver] 1 percent of the revenues," stated CEO Ben Verwaayen, who noted that the process of quitting countries will be "painful" but necessary.

In an associated move, the company has also outlined plans to use sales channels, rather than deal with customers direct, in some as yet unidentified countries.

— Ray Le Maistre, International Managing Editor, Light Reading

(2)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
mathon
50%
50%
mathon,
User Rank: Light Beer
12/5/2012 | 5:26:03 PM
re: Alcatel-Lucent Could Exit 25% of Services Deals


I think this is a right decision. Doing business is to earn money. It has nothing to do with being picky. Or in another way, "being picky" is the essence of "business".


The only thing that I am not for is the time, why make this decision when reporting net loss? Why can't announce this decision at another time? In this way, it shows that ALU is more reactive instead of being proactive about its business.


 


One Ex-ALUer

JasonMarcheck
50%
50%
JasonMarcheck,
User Rank: Light Beer
12/5/2012 | 5:25:58 PM
re: Alcatel-Lucent Could Exit 25% of Services Deals


Agree on the timing issue. This is not a new strategy for ALU. They've been indicating that they are going to pursure this strategy going back at least as far as MWC'12.  But, by talking about it now, it does seem like a reaction to the financials instead of the business decision that it is.

From The Founder
NFV's promises of automation and virtualization are intriguing, but what really excites service providers is the massive amount of money they could save.
Flash Poll
Live Streaming Video
Charting the CSP's Future
Six different communications service providers join to debate their visions of the future CSP, following a landmark presentation from AT&T on its massive virtualization efforts and a look back on where the telecom industry has been and where it's going from two industry veterans.
Women in Comms Introduction Videos
AT&T's Tech President Preps Workforce for the Future

7|26|17   |   5:47   |   (3) comments


AT&T is focused on the software-defined network of the future and is reskilling its workforce to get ready too, according to AT&T's President of Technology Development Melissa Arnoldi.
Women in Comms Introduction Videos
Cisco: Mentoring Critical to Attract & Retain Women

7|19|17   |   6:40   |   (1) comment


Liz Centoni, senior vice president and general manager of Cisco's Computing System Product Group, shares why mentoring in all its forms is important for women and what Cisco is doing that's made a difference for women in tech.
LRTV Custom TV
Gigabit LTE With Snapdragon 835

7|12|17   |     |   (1) comment


At an event in Wembley stadium, EE used its live network to demonstrate gigabit LTE using a Sony Xperia XZ Premium smartphone with a Qualcomm Snapdragon 835 chip.
LRTV Custom TV
Implementing Machine Intelligence With Guavus

7|12|17   |     |   (0) comments


Guavus unites big data and machine intelligence, enabling many of the the largest service providers in the world to save money and drive measureable revenue. Learn how applying Machine Intelligence substantially reduces operational costs and in many cases can eliminate subscriber impact, meaning a better subscriber experience and higher NPS.
LRTV Custom TV
Unlocking Customer Experience Insights With Machine Intelligence

7|12|17   |     |   (0) comments


When used to analyze operational data and to drive operational decisions, machine intelligence reduces the number of tasks which require human intervention. Guavus invested in Machine Intelligence early. Learn about the difference between Machine Learning and Machine Intelligence.
Women in Comms Introduction Videos
Verizon VP Talks Network, Career Planning

7|12|17   |   4:49   |   (0) comments


Heidi Hemmer, vice president of Technology, Strategy & Planning at Verizon, shares how bold bets and the future of tech define her career.
Telecom Innovators Video Showcase
Masergy's NFV Journey

7|11|17   |     |   (0) comments


Ray Watson, vice president of global technology at Masergy, discusses the advantages and challenges in entering the still-maturing NFV market for the past three years.
Telecom Innovators Video Showcase
Mavenir on RCS Cloud Platform & Multi-ID

7|10|17   |     |   (0) comments


Guillaume Le Mener, head of marketing and corporate development at Mavenir, discussed RCS and the recent launch of Multi-ID, which supports T-Mobile's DIGITS, the revolutionary new technology that breaks down the limitation of one number per phone and one phone per number.
LRTV Custom TV
ADTRAN Executive Outlines Trends in Next-Generation 10-Gigabit Cable Networks

7|10|17   |     |   (0) comments


Hossam Salib, VP of Cable and Wireless Strategy at ADTRAN, outlines key trends as MSOs begin to deploy next-generation Gigabit and 10-Gigabit cable networks. In the interview, Hossam outlines the advantages of a Fiber Deep architecture, FTTH options including EPON and RFoG, and the importance of SDN and NFV in building next-generation high-bandwidth cable networks.
LRTV Interviews
Global Capacity: Bandwidth Demand Driving Ethernet Growth

7|6|17   |   6:37   |   (0) comments


At Light Reading's Big Communications Event in Austin, Texas, Global Capacity's VP of Marketing Mary Stanhope talks about how the demand for bandwidth is changing the way service providers deliver broadband services.
LRTV Interviews
Colt's Services Chief on Digital Delivery

7|5|17   |   16:12   |   (0) comments


Rogier Bronsgeest, the chief customer experience officer (chief CEO!) at Colt, discusses the way in which the service provider interacts with its customers these days and his aggressive net promoter score (NPS) targets.
Women in Comms Introduction Videos
BT VP: Women Should Fill Security Talent Gap

7|5|17   |   6:00   |   (2) comments


By 2020 there will be six security jobs for every qualified worker, and Kate Kuehn, vice president of Security for BT in the Americas, says BT wants to encourage women to fill the shortage in jobs.
Upcoming Live Events
September 28, 2017, Denver, CO
October 18, 2017, Colorado Convention Center - Denver, CO
November 1, 2017, The Royal Garden Hotel
November 1, 2017, The Montcalm Marble Arch
November 2, 2017, 8 Northumberland Avenue, London, UK
November 30, 2017, The Westin Times Square
All Upcoming Live Events
Infographics
With the mobile ecosystem becoming increasingly vulnerable to security threats, AdaptiveMobile has laid out some of the key considerations for the wireless community.
Hot Topics
BBC Head: We Must Reinvent Broadcasting for a New Generation
Aditya Kishore, Practice Leader, Video Transformation, Telco Transformation, 7/21/2017
NFV, SDN, Big Data – It's All About Automation
Craig Matsumoto, Editor-in-Chief, Light Reading, 7/21/2017
What's a Little Throttling Between Friends?
Mari Silbey, Senior Editor, Cable/Video, 7/24/2017
Qualcomm Takes Q3 Pummeling From Apple
Iain Morris, News Editor, 7/20/2017
Like Us on Facebook
Twitter Feed
BETWEEN THE CEOs - Executive Interviews
Following a recent board meeting, the New IP Agency (NIA) has a new strategy to help accelerate the adoption of NFV capabilities, explains the Agency's Founder and Secretary, Steve Saunders.
One of the nice bits of my job (other than the teeny tiny salary, obviously) is that I get to pick and choose who I interview for this slot on the Light Reading home ...
Animals with Phones
Live Digital Audio

Playing it safe can only get you so far. Sometimes the biggest bets have the biggest payouts, and that is true in your career as well. For this radio show, Caroline Chan, general manager of the 5G Infrastructure Division of the Network Platform Group at Intel, will share her own personal story of how she successfully took big bets to build a successful career, as well as offer advice on how you can do the same. We’ll cover everything from how to overcome fear and manage risk, how to be prepared for where technology is going in the future and how to structure your career in a way to ensure you keep progressing. Chan, a seasoned telecom veteran and effective risk taker herself, will also leave plenty of time to answer all your questions live on the air.