Light Reading

Euronews: Consumers Freak Out Over Data Security

Ray Le Maistre
2/21/2014
50%
50%

Also in today's roundup: Telefónica Digital invests in e-health services startup; parent Telefónica preps mass LTE roaming service at MWC; Astellia buys Ingenia; and Jolla gets ready to take Sailfish global.

  • Research commissioned by Orange (NYSE: FTE) has found that consumers are becoming increasingly concerned about the data being stored about them by third-party organizations such as communications service providers, handset manufacturers, and social media networks. Using data collected from consumers in France, Poland, Spain, and the UK, researchers found that users "are increasingly wary about how their information is being used, do not feel in control, and do not believe there are any resources to help educate them on how to manage their data online."

    More than three quarters of respondents (78%) stated that it is "hard to trust companies when it comes to the way they use consumer personal data," while the same percentage believe "service providers hold too much information about consumer behavior and preferences." The research also showed that consumer trust levels with such organizations are in decline. The study showed the following results:

    Which organizations do you trust less/more than a year ago?

    • Financial institutions: 31% of respondents trust less than a year ago / 21% trust more
    • Device manufacturers: 19% less / 18% more
    • Mobile operators: 26% less / 16% more
    • Internet service providers: 26% less / 16% more
    • App developers: 26% less / 13% more
    • Social networks: 46% less / 12% more

    Who do you trust to use/protect personal data?

    • Financial institutions: 51%
    • Mobile operators: 41%
    • Device manufacturers: 41%
    • Internet service providers: 41%
    • App developers: 24%
    • Social networks: 20%

  • Still with Orange, the French carrier giant is believed to be seeking acquisitions in Spain, with broadband services specialist Jazztel plc a possible target, according to this Bloomberg report.

  • Telefónica Digital has acquired an unspecified "strategic stake" in Spanish e-health services specialist Saluspot, which provides free online health advice and consultations from qualified doctors. Telefónica will help Saluspot consolidate its position in Spain and expand further in Latin America, where it is already established in Chile.

  • Meanwhile, parent company Telefónica SA (NYSE: TEF) plans to use next week's Mobile World Congress to pilot its global 4G roaming services, opening up its LTE network to a group of selected operators and technology partners from more than 15 countries. Delegates from operators in UAE, South Korea, and Russia, among others, will be putting the technology through its paces. (See Telefónica Organizes LTE Roaming at MWC .)

  • French mobile network monitoring specialist Astellia has acquired Spanish radio access network optimization systems vendor Ingenia Telecom for an undisclosed sum believed to be no more than €10 million (US$16.7 million). Ingenia has developed a software-based self-optimized network (SON) that has been deployed in Europe, Latin America, Africa, and Asia/Pacific, but is still a small company, generating less than €5 million in revenues in 2013. Astellia generated revenues of €47.3 million ($79 million) in 2013, up 12% from a year earlier. (See Eastlink Picks Astellia for 3G/4G Monitoring and Bouygues Uses Astellia for 4G.)

  • Having already launched its smartphones, mobile device upstart Jolla has been updating its Sailfish OS and is ready to make it globally available in March, when the "Sailfish experience" will also become available as a download for Android OS users. Jolla is also in negotiations to sell its smartphones beyond Europe in countries such a India and Hong Kong and has forged several new partnerships. (See Jolla Preps Release of Sailfish OS 1.0 and 5 Challengers to Apple & Android.)

    — Ray Le Maistre, Editor-in-Chief, Light Reading

    (6)  | 
    Comment  | 
    Print  | 
  • Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
    SachinEE
    50%
    50%
    SachinEE,
    User Rank: Light Sabre
    2/27/2014 | 5:09:43 AM
    Euronews: Consumers Freak Out Over Data Security
    @pdonegan67: True. A lot of media indulgence depends upon the public statements made by the company. Although false statements shouldn't be made, still is made, to protect the company itself. The commerce related to the company depends solely on informatics and communications. If one of the two balls drop, then the company would move to a halt.
    SachinEE
    50%
    50%
    SachinEE,
    User Rank: Light Sabre
    2/27/2014 | 5:08:35 AM
    Re Euronews: Consumers Freak Out Over Data Security
    The use of personal information by companies and the data charts they show have always been shaky. What they claim to use, they use at least 11 times more. Given that, there should be some ethics bounded with the information the companies receive. From the early leaks by Snowden to recent development by the same, people should get increasingly wary of their network/service providers. Even the third party developers who provide security apps cannot be fully trusted.
    smkinoshita
    50%
    50%
    smkinoshita,
    User Rank: Light Sabre
    2/21/2014 | 12:04:21 PM
    Re: Big drop for mobile ops
    Europeans have a very diffirenet culture when it comes to privacy, and the European Union can make life difficult for anyone involved with technology.  Sometimes their motions make sense, sometimes they're not feasible from a logistics standpoint, but the consumers usually come before organizations.

    It (consumer confidence) will be definitely something to keep an eye on as it develops as it could have some serious reprocussions.  
    mendyk
    50%
    50%
    mendyk,
    User Rank: Light Sabre
    2/21/2014 | 12:03:04 PM
    Re: Big drop for mobile ops
    Given all the bad stuff that's been coming out about data abuse, do you think it's also appropriate to ask the question, Big Data, anyone?
    pdonegan67
    50%
    50%
    pdonegan67,
    User Rank: Light Sabre
    2/21/2014 | 11:50:20 AM
    Well, what have you got to say for yourself?
    Following Vodafone, Deutsche Telekom and BT, this move makes Orange the latest major European carrier to go public with strong messaging around the security of customer information for their consumers.

    If you are a European carrier you almost certainly compete with at least one of these four powerful giants in your local market or at a pan-European level.

    So never mind asking why your company hasn't yet said anything on information security post Snowden revelations. Forget that.

    Just focus on two questions. What attention-grabbing public statements is your company going to make about this? And when?

    Because as credible options go, keeping a respectful (or is that conspiratorial?) silence  really is off the table now.
    Ray@LR
    50%
    50%
    Ray@LR,
    User Rank: Blogger
    2/21/2014 | 10:23:19 AM
    Big drop for mobile ops
    That's a hefty fall in confidence in mobile operators -- mobile banking anyone?
    Educational Resources
    sponsor supplied content
    Educational Resources Archive
    Flash Poll
    From The Founder
    Last week I dropped in on "Hotlanta," Georgia to moderate Light Reading's inaugural DroneComm conference – a unique colloquium investigating the potential for drone communications to disrupt the world's telecom ecosystem. As you will see, it was a day of exploration and epiphany...
    LRTV Documentaries
    Verizon's Emmons: SDN Key to Cost-Effective Scaling

    5|22|15   |   03:53   |   (0) comments


    For Verizon and other network operators to ramp up available bandwidth cost effectively, they need to move to SDN and agree on how to do that.
    LRTV Documentaries
    Lack of Universal SDN a Challenge

    5|21|15   |   04:51   |   (3) comments


    Heavy Reading Analyst Sterling Perrin talks about how uncertainty about SDN standards and approaches may be slowing deployment.
    LRTV Custom TV
    Steve Vogelsang Interview: Carrier SDN

    5|20|15   |   05:02   |   (0) comments


    Sterling Perrin speaks to Steve Vogelsang, Alcatel-Lucent CTO for IP Routing & Transport business, about the new Carrier SDN-enabling Network Services Platform and the operator challenges it solves.
    LRTV Custom TV
    Carrier SDN: On-Demand Networks for an On-Demand World

    5|20|15   |   20:52   |   (0) comments


    Steve Vogelsang, Alcatel-Lucent CTO for IP Routing & Transport business, talks about requirements and benefits of Carrier SDN during the keynote address at the Light Reading Carrier SDN event May 2015.
    LRTV Documentaries
    The Security Challenge of SDN

    5|19|15   |   02:52   |   (0) comments


    CenturyLink VP James Feger discusses concerns that virtualization could create new vulnerabilities unless network operators build in safeguards.
    LRTV Custom TV
    NFV Elasticity – Highly Available VNF Scale-Out Architectures for the Mobile Edge

    5|18|15   |   5:50   |   (0) comments


    Peter Marek and Paul Stevens from Advantech Networks and Communications Group talk about their NFV Elasticity initiative and the company's latest platforms for deploying virtual network functions at the edge of the network. Packetarium XL and the new Versatile Server Module: 'designed to reach parts of the network that other servers cannot reach.'
    LRTV Huawei Video Resource Center
    Bay Area Spark Meetup 2015

    5|14|15   |   3:54   |   (0) comments


    Developed in 2009, Apache Spark is a powerful open source processing engine built around speed, ease of use and sophisticated analytics. This spring, Huawei hosted a meetup for Spark developers and data scientists in Santa Clara, California. Light Reading spoke with organizers and attendees about Huawei's code contributions and long-term commitment to Spark.
    LRTV Custom TV
    The Transport SDN Buzz

    5|12|15   |   06:01   |   (1) comment


    Sterling Perrin, senior analyst at Heavy Reading, speaks with Peter Ashwood-Smith of Huawei and Guru Parulkar of ON.Lab about the evolution of transport SDN and the integration of technologies.
    LRTV Custom TV
    Next-Generation CCAP: Cisco cBR-8 Evolved CCAP

    5|5|15   |   04:49   |   (0) comments


    John Chapman, Cisco's CTO of Cable Access Business Unit and Cisco Fellow, explained the innovation design of Cisco's cBR-8, the industry's first Evolved CCAP, including DOCSIS 3.1 design from ground-up, distributed CCAP with Remote PHY and path to virtualization. Cisco's cBR-8 Evolved CCAP is the platform that will last through the transitions.
    LRTV Custom TV
    Meeting the Demands of Bandwidth & Service Group Growth

    5|1|15   |   5:35   |   (0) comments


    Jorge Salinger, Comcast's Vice President of Access Architecture, explains how DOCSIS 3.1 and multi-service CCAP can meet the demands of the bandwidth and service group growth.
    LRTV Custom TV
    DOCSIS 3.1: Transforming Cable From Hardware-Defined Network to Software-Defined Network

    4|29|15   |   03:48   |   (0) comments


    John Chapman, Cisco's CTO of Cable Access Business Unit and Cisco Fellow, explains how DOCSIS 3.1 can transform cable HFC network to a more agile software-defined network.
    LRTV Huawei Video Resource Center
    Predicting Traffic Patterns for Quality Mobile Broadband

    4|29|15   |   6:45   |   (0) comments


    Accessing information ubiquitously creates complexity and creates heavy traffic onto the network, especially at large-scale events like sporting events or festivals. In this video, Huawei's Mohammad Hussain speaks to experts about how to predict traffic and improve user experience during periods of heavy traffic.
    Upcoming Live Events
    June 8, 2015, Chicago, IL
    June 9, 2015, Chicago, IL
    June 9-10, 2015, Chicago, IL
    June 10, 2015, Chicago, IL
    September 29-30, 2015, The Westin Grand Müchen, Munich, Germany
    October 6, 2015, Westin Peachtree Plaza, Atlanta, GA
    November 11-12, 2015, The Westin Peachtree Plaza, Atlanta, GA
    All Upcoming Live Events
    Infographics
    Network functions virtualization (NFV) is not the easiest of topics to take on board, so here's a Light Reading infographic, developed following conversations with the folks at HP, that helps make sense of where NFV is taking the industry.
    Hot Topics
    Choosing a Technology Supplier? Consider Changing Your Selection Criteria
    Steve Saunders, CEO and founder, Light Reading, 5/18/2015
    Verizon Saves 60% Swapping Copper for Fiber
    Sarah Thomas, Editorial Operations Director, 5/19/2015
    Chattanooga Charts Killer Gigabit Apps
    Mari Silbey, Senior Editor, Cable/Video, 5/20/2015
    Smarter 'Dumb' TVs Will Drive OTT Adoption
    Mari Silbey, Senior Editor, Cable/Video, 5/18/2015
    Charter, Bright House: The Wedding's Back On
    Mari Silbey, Senior Editor, Cable/Video, 5/19/2015
    Like Us on Facebook
    Twitter Feed
    Webinar Archive
    BETWEEN THE CEOs - Executive Interviews
    With 200 customers in 60 countries, Stockholm-based Net Insight has carved out a solid leadership position in one of the hottest vertical markets going in comms right now: helping service providers and broadcasters deliver video and other multimedia traffic over IP networks. How has Net Insight managed to achieve this success in the face of immense competition from the industry giants?
    My ongoing interview tour of the leading minds of the telecom industry recently took me to Richardson, Texas, where I met with Rod Naphan, CTO and SVP, Solutions, ...
    I recently popped down to Texas to chat with CEO Eric L. Pratt about his company, Taqua.
    Cats with Phones