Light Reading

Euronews: Consumers Freak Out Over Data Security

Ray Le Maistre
2/21/2014
50%
50%
Repost This

Also in today's roundup: Telefónica Digital invests in e-health services startup; parent Telefónica preps mass LTE roaming service at MWC; Astellia buys Ingenia; and Jolla gets ready to take Sailfish global.

  • Research commissioned by Orange (NYSE: FTE) has found that consumers are becoming increasingly concerned about the data being stored about them by third-party organizations such as communications service providers, handset manufacturers, and social media networks. Using data collected from consumers in France, Poland, Spain, and the UK, researchers found that users "are increasingly wary about how their information is being used, do not feel in control, and do not believe there are any resources to help educate them on how to manage their data online."

    More than three quarters of respondents (78%) stated that it is "hard to trust companies when it comes to the way they use consumer personal data," while the same percentage believe "service providers hold too much information about consumer behavior and preferences." The research also showed that consumer trust levels with such organizations are in decline. The study showed the following results:

    Which organizations do you trust less/more than a year ago?

    • Financial institutions: 31% of respondents trust less than a year ago / 21% trust more
    • Device manufacturers: 19% less / 18% more
    • Mobile operators: 26% less / 16% more
    • Internet service providers: 26% less / 16% more
    • App developers: 26% less / 13% more
    • Social networks: 46% less / 12% more

    Who do you trust to use/protect personal data?

    • Financial institutions: 51%
    • Mobile operators: 41%
    • Device manufacturers: 41%
    • Internet service providers: 41%
    • App developers: 24%
    • Social networks: 20%

  • Still with Orange, the French carrier giant is believed to be seeking acquisitions in Spain, with broadband services specialist Jazztel plc a possible target, according to this Bloomberg report.

  • Telefónica Digital has acquired an unspecified "strategic stake" in Spanish e-health services specialist Saluspot, which provides free online health advice and consultations from qualified doctors. Telefónica will help Saluspot consolidate its position in Spain and expand further in Latin America, where it is already established in Chile.

  • Meanwhile, parent company Telefónica SA (NYSE: TEF) plans to use next week's Mobile World Congress to pilot its global 4G roaming services, opening up its LTE network to a group of selected operators and technology partners from more than 15 countries. Delegates from operators in UAE, South Korea, and Russia, among others, will be putting the technology through its paces. (See Telefónica Organizes LTE Roaming at MWC .)

  • French mobile network monitoring specialist Astellia has acquired Spanish radio access network optimization systems vendor Ingenia Telecom for an undisclosed sum believed to be no more than €10 million (US$16.7 million). Ingenia has developed a software-based self-optimized network (SON) that has been deployed in Europe, Latin America, Africa, and Asia/Pacific, but is still a small company, generating less than €5 million in revenues in 2013. Astellia generated revenues of €47.3 million ($79 million) in 2013, up 12% from a year earlier. (See Eastlink Picks Astellia for 3G/4G Monitoring and Bouygues Uses Astellia for 4G.)

  • Having already launched its smartphones, mobile device upstart Jolla has been updating its Sailfish OS and is ready to make it globally available in March, when the "Sailfish experience" will also become available as a download for Android OS users. Jolla is also in negotiations to sell its smartphones beyond Europe in countries such a India and Hong Kong and has forged several new partnerships. (See Jolla Preps Release of Sailfish OS 1.0 and 5 Challengers to Apple & Android.)

    — Ray Le Maistre, Editor-in-Chief, Light Reading

    (6)  | 
    Comment  | 
    Print  | 
  • Newest First  |  Oldest First  |  Threaded View
    SachinEE
    50%
    50%
    SachinEE,
    User Rank: Light Beer
    2/27/2014 | 5:09:43 AM
    Euronews: Consumers Freak Out Over Data Security
    @pdonegan67: True. A lot of media indulgence depends upon the public statements made by the company. Although false statements shouldn't be made, still is made, to protect the company itself. The commerce related to the company depends solely on informatics and communications. If one of the two balls drop, then the company would move to a halt.
    SachinEE
    50%
    50%
    SachinEE,
    User Rank: Light Beer
    2/27/2014 | 5:08:35 AM
    Re Euronews: Consumers Freak Out Over Data Security
    The use of personal information by companies and the data charts they show have always been shaky. What they claim to use, they use at least 11 times more. Given that, there should be some ethics bounded with the information the companies receive. From the early leaks by Snowden to recent development by the same, people should get increasingly wary of their network/service providers. Even the third party developers who provide security apps cannot be fully trusted.
    smkinoshita
    50%
    50%
    smkinoshita,
    User Rank: Light Beer
    2/21/2014 | 12:04:21 PM
    Re: Big drop for mobile ops
    Europeans have a very diffirenet culture when it comes to privacy, and the European Union can make life difficult for anyone involved with technology.  Sometimes their motions make sense, sometimes they're not feasible from a logistics standpoint, but the consumers usually come before organizations.

    It (consumer confidence) will be definitely something to keep an eye on as it develops as it could have some serious reprocussions.  
    mendyk
    50%
    50%
    mendyk,
    User Rank: Light Sabre
    2/21/2014 | 12:03:04 PM
    Re: Big drop for mobile ops
    Given all the bad stuff that's been coming out about data abuse, do you think it's also appropriate to ask the question, Big Data, anyone?
    pdonegan67
    50%
    50%
    pdonegan67,
    User Rank: Light Sabre
    2/21/2014 | 11:50:20 AM
    Well, what have you got to say for yourself?
    Following Vodafone, Deutsche Telekom and BT, this move makes Orange the latest major European carrier to go public with strong messaging around the security of customer information for their consumers.

    If you are a European carrier you almost certainly compete with at least one of these four powerful giants in your local market or at a pan-European level.

    So never mind asking why your company hasn't yet said anything on information security post Snowden revelations. Forget that.

    Just focus on two questions. What attention-grabbing public statements is your company going to make about this? And when?

    Because as credible options go, keeping a respectful (or is that conspiratorial?) silence  really is off the table now.
    Ray@LR
    50%
    50%
    Ray@LR,
    User Rank: Blogger
    2/21/2014 | 10:23:19 AM
    Big drop for mobile ops
    That's a hefty fall in confidence in mobile operators -- mobile banking anyone?
    Flash Poll
    LRTV Custom TV
    Optimizing SDN & NFV Architectures Through Application Awareness

    4|23|14   |   6:24   |   (0) comments


    Jerome Tollet, CTO at Qosmos, explains how network equipment vendors and operators deploying SDN and NFV can take advantage of network intelligence delivered by DPI to strengthen products and services.
    LRTV Custom TV
    Wind River Demonstrates Carrier-Grade Software for NFV

    4|22|14   |   5:00   |   (0) comments


    Wind River VP of Product Management, Glenn Seiler, takes a look the industry's first and only complete NFV software platform designed specifically for the unique carrier-grade and high-performance needs of telecom networks.
    LRTV Documentaries
    Cable Eyes Big Technology Shifts

    4|16|14   |   03:02   |   (4) comments


    US cable engineers are facing a lot of heavy lifting in the coming years, notes Light Reading Cable/Video Practice Leader Alan Breznick.
    LRTV Custom TV
    Maximizing Customer Experience & Assuring Service Delivery in an IP World

    4|15|14   |   4:57   |   (0) comments


    Steven Shalita, VP of Marketing, NetScout Systems, Inc., discusses the challenges cable/MSO operators face in assuring the delivery of new IP-based services. Key points include the value of proactively managing performance, and using rich analytics and operational intelligence to better understand service and usage trends, make smarter business decisions and ...
    LRTV Documentaries
    Bye-Bye DVD: Consumers Embrace Digital Video

    4|10|14   |   04:17   |   (7) comments


    Veteran video analyst Colin Dixon, founder and principal analyst of nScreenMedia, says research shows 56% are using digital video already.
    LRTV Documentaries
    Video: TW Cable Puts Multicast Gateways to the Test

    4|8|14   |   04:13   |   (1) comment


    Tom Gonder, a chief architect at Time Warner Cable, explains how its trial of multicast gateways is impacting IP-based video plans.
    LRTV Custom TV
    Managing & Monetizing Big Data in Operator Environments

    4|7|14   |     |   (1) comment


    At Mobile World Congress, Gigamon's Director of Service Provider Solutions, Andy Huckridge, and Heavy Reading Analyst Sarah Wallace discuss the 'big data' issues facing carriers and operators today.
    LRTV Huawei Video Resource Center
    Data Center Energy – Build Your Data Center in a Modular Way

    4|7|14   |   2:13   |   (0) comments


    Dr. Fang Liangzhou, VP Network Energy Product Line, shared his thoughts about the challenges for data centers during CeBIT 2014.
    LRTV Huawei Video Resource Center
    Agile Network Solution – An Overview of Huawei's Agile Network Solution

    4|7|14   |   2:31   |   (0) comments


    Ajay Gupta, Director of Product Marketing, Networking Product Line, gives an overview of the Agile Network Solutions during CeBIT 2014.
    LRTV Huawei Video Resource Center
    Huawei’s eLTE Voice Trunking, Video and Data Applied for Railways

    4|7|14   |   1:38   |   (0) comments


    Gottfried Winter is the Sales Director at Funkwerk, a German specialist in GSM-r terminals and a long-time partner of Huawei. At CeBIT 2014, Winter talks to Light Reading about this partnership and the integration of enhanced voice trunking, video and data functions.
    LRTV Huawei Video Resource Center
    LeaseWeb Speaks Highly of Huawei's Datacenter Products

    4|7|14   |   1:37   |   (0) comments


    Rene Olde Olthof, Operations Director LeaseWeb, talks about the next data center transformation during CeBIT 2014.
    LRTV Documentaries
    Comcast: Reshaping the Cable Network Architecture

    4|3|14   |   07:11   |   (8) comments


    Shamim Akhtar, Comcast's architect and senior director of network strategy, explains why the cable company is moving to a more distributed network architecture.
    Today's Cartoon
    Hot Topics
    WhatsApp Threatens Carrier VoLTE
    Sarah Reedy, Senior Editor, 4/18/2014
    The Hungry, Hungry Cloud
    Dan Jones, Mobile Editor, 4/22/2014
    Who's Ready to Play Broadband?
    Carol Wilson, Editor-at-large, 4/21/2014
    What's the Magic of Private Equity?
    Carolyn Mathas, 4/22/2014
    AT&T Turns Up Gig Heat in 21 New Metros
    Dan Jones, Mobile Editor, 4/21/2014
    Like Us on Facebook
    Twitter Feed