Light Reading
Also: Telefonica Digital invests in e-health services startup; parent Telefonica preps mass LTE roaming service at MWC; Astellia buys Ingenia; and Jolla gets ready to take Sailfish global.

Euronews: Consumers Freak Out Over Data Security

Ray Le Maistre
2/21/2014
50%
50%

Also in today's roundup: Telefónica Digital invests in e-health services startup; parent Telefónica preps mass LTE roaming service at MWC; Astellia buys Ingenia; and Jolla gets ready to take Sailfish global.

  • Research commissioned by Orange (NYSE: FTE) has found that consumers are becoming increasingly concerned about the data being stored about them by third-party organizations such as communications service providers, handset manufacturers, and social media networks. Using data collected from consumers in France, Poland, Spain, and the UK, researchers found that users "are increasingly wary about how their information is being used, do not feel in control, and do not believe there are any resources to help educate them on how to manage their data online."

    More than three quarters of respondents (78%) stated that it is "hard to trust companies when it comes to the way they use consumer personal data," while the same percentage believe "service providers hold too much information about consumer behavior and preferences." The research also showed that consumer trust levels with such organizations are in decline. The study showed the following results:

    Which organizations do you trust less/more than a year ago?

    • Financial institutions: 31% of respondents trust less than a year ago / 21% trust more
    • Device manufacturers: 19% less / 18% more
    • Mobile operators: 26% less / 16% more
    • Internet service providers: 26% less / 16% more
    • App developers: 26% less / 13% more
    • Social networks: 46% less / 12% more

    Who do you trust to use/protect personal data?

    • Financial institutions: 51%
    • Mobile operators: 41%
    • Device manufacturers: 41%
    • Internet service providers: 41%
    • App developers: 24%
    • Social networks: 20%

  • Still with Orange, the French carrier giant is believed to be seeking acquisitions in Spain, with broadband services specialist Jazztel plc a possible target, according to this Bloomberg report.

  • Telefónica Digital has acquired an unspecified "strategic stake" in Spanish e-health services specialist Saluspot, which provides free online health advice and consultations from qualified doctors. Telefónica will help Saluspot consolidate its position in Spain and expand further in Latin America, where it is already established in Chile.

  • Meanwhile, parent company Telefónica SA (NYSE: TEF) plans to use next week's Mobile World Congress to pilot its global 4G roaming services, opening up its LTE network to a group of selected operators and technology partners from more than 15 countries. Delegates from operators in UAE, South Korea, and Russia, among others, will be putting the technology through its paces. (See Telefónica Organizes LTE Roaming at MWC .)

  • French mobile network monitoring specialist Astellia has acquired Spanish radio access network optimization systems vendor Ingenia Telecom for an undisclosed sum believed to be no more than €10 million (US$16.7 million). Ingenia has developed a software-based self-optimized network (SON) that has been deployed in Europe, Latin America, Africa, and Asia/Pacific, but is still a small company, generating less than €5 million in revenues in 2013. Astellia generated revenues of €47.3 million ($79 million) in 2013, up 12% from a year earlier. (See Eastlink Picks Astellia for 3G/4G Monitoring and Bouygues Uses Astellia for 4G.)

  • Having already launched its smartphones, mobile device upstart Jolla has been updating its Sailfish OS and is ready to make it globally available in March, when the "Sailfish experience" will also become available as a download for Android OS users. Jolla is also in negotiations to sell its smartphones beyond Europe in countries such a India and Hong Kong and has forged several new partnerships. (See Jolla Preps Release of Sailfish OS 1.0 and 5 Challengers to Apple & Android.)

    — Ray Le Maistre, Editor-in-Chief, Light Reading

    (6)  | 
    Comment  | 
    Print  | 
  • Newest First  |  Oldest First  |  Threaded View
    SachinEE
    50%
    50%
    SachinEE,
    User Rank: Light Sabre
    2/27/2014 | 5:09:43 AM
    Euronews: Consumers Freak Out Over Data Security
    @pdonegan67: True. A lot of media indulgence depends upon the public statements made by the company. Although false statements shouldn't be made, still is made, to protect the company itself. The commerce related to the company depends solely on informatics and communications. If one of the two balls drop, then the company would move to a halt.
    SachinEE
    50%
    50%
    SachinEE,
    User Rank: Light Sabre
    2/27/2014 | 5:08:35 AM
    Re Euronews: Consumers Freak Out Over Data Security
    The use of personal information by companies and the data charts they show have always been shaky. What they claim to use, they use at least 11 times more. Given that, there should be some ethics bounded with the information the companies receive. From the early leaks by Snowden to recent development by the same, people should get increasingly wary of their network/service providers. Even the third party developers who provide security apps cannot be fully trusted.
    smkinoshita
    50%
    50%
    smkinoshita,
    User Rank: Light Sabre
    2/21/2014 | 12:04:21 PM
    Re: Big drop for mobile ops
    Europeans have a very diffirenet culture when it comes to privacy, and the European Union can make life difficult for anyone involved with technology.  Sometimes their motions make sense, sometimes they're not feasible from a logistics standpoint, but the consumers usually come before organizations.

    It (consumer confidence) will be definitely something to keep an eye on as it develops as it could have some serious reprocussions.  
    mendyk
    50%
    50%
    mendyk,
    User Rank: Light Sabre
    2/21/2014 | 12:03:04 PM
    Re: Big drop for mobile ops
    Given all the bad stuff that's been coming out about data abuse, do you think it's also appropriate to ask the question, Big Data, anyone?
    pdonegan67
    50%
    50%
    pdonegan67,
    User Rank: Light Sabre
    2/21/2014 | 11:50:20 AM
    Well, what have you got to say for yourself?
    Following Vodafone, Deutsche Telekom and BT, this move makes Orange the latest major European carrier to go public with strong messaging around the security of customer information for their consumers.

    If you are a European carrier you almost certainly compete with at least one of these four powerful giants in your local market or at a pan-European level.

    So never mind asking why your company hasn't yet said anything on information security post Snowden revelations. Forget that.

    Just focus on two questions. What attention-grabbing public statements is your company going to make about this? And when?

    Because as credible options go, keeping a respectful (or is that conspiratorial?) silence  really is off the table now.
    Ray@LR
    50%
    50%
    Ray@LR,
    User Rank: Blogger
    2/21/2014 | 10:23:19 AM
    Big drop for mobile ops
    That's a hefty fall in confidence in mobile operators -- mobile banking anyone?
    Educational Resources
    sponsor supplied content
    Educational Resources Archive
    Flash Poll
    From The Founder
    It's clear to me that the communications industry is divided into two types of people, and only one is living in the real world.
    LRTV Interviews
    CenturyLink: Building the Case for NFV

    12|19|14   |   02:14   |   (0) comments


    At the 2020 Vision Executive Summit, James Feger, VP, Network Strategy & Development at CenturyLink, talks about how the US operator is approaching virtual network functions from an operational and business case perspective.
    LRTV Interviews
    Liberty Global Sees Business Goldmine

    12|18|14   |     |   (0) comments


    Steen Sorensen, VP of business services for Liberty Global, explains where the giant international MSO sees growth potential.
    LRTV Documentaries
    EE: The Road to 5G

    12|16|14   |   16:02   |   (1) comment


    Andy Sutton, the principal network architect at UK mobile operator EE, explains how his company is using Wembley stadium as a wireless test bed and how that's helping EE to plan the evolution to 5G.
    LRTV Huawei Video Resource Center
    Highlights of Huawei's NFV Open Cloud Forum 2014

    12|16|14   |     |   (0) comments


    Huawei hosted its inaugural NFV Open Cloud Forum during the SDN & OpenFlow World Congress 2014 in Düsseldorf, Germany. The Forum brought together technology thought leaders, senior executives and telecom professionals from global carriers, industry associations, as well as other partner companies in the ecosystem, to exchange views on and collectively explore how ...
    LRTV Custom TV
    Realizing Operators' Digital Vision

    12|16|14   |   5:23   |   (0) comments


    Leveraging technology is fundamental to digital transformation but understanding customers and serving them really well is at the heart of digital businesses. TM Forum lists the following as the strategic pillars of the digital business: business agility and rapid innovation, operational agility and effectiveness, IT and data centricity, plus customer centricity. ...
    LRTV Documentaries
    US Cellular Injects Analytics Into LTE

    12|16|14   |   2:57   |   (1) comment


    US Cellular's Mario Vela explains how the operator uses analytics for network planning and what comes next as the carrier looks to eke more value out of its metrics.
    LRTV Interviews
    How Cox Biz Plans to Keep Growing

    12|15|14   |     |   (2) comments


    Steve Rowley, SVP of Cox Business, details how the third-biggest US MSO intends to boost its revenues to $2 billion and beyond over the rest of the decade
    LRTV Huawei Video Resource Center
    Interview With Bill Zhang, Director of SoftCOM Product Management, Huawei

    12|15|14   |   2:50   |   (0) comments


    Bill Zhang elaborated on Huawei's open philosophy in NFV solution development and network architecture design at the SDN & OpenFlow World Congress 2014.
    LRTV Huawei Video Resource Center
    Event Highlights: Huawei at SDN & OpenFlow World Congress 2014

    12|15|14   |   3:43   |   (0) comments


    Huawei joined the 2014 SDN & OpenFlow Congress as one of the key sponsors and contributors. At the event, Huawei reinforced the openness and flexibility of its network infrastructure strategies, and provided updates on its SDN and NVF innovations. Through participations at the exhibitions, forums and speeches, Huawei encouraged the industry to "think bigger and ...
    LRTV Interviews
    How Cable Biz Services Hit $10B Mark

    12|12|14   |     |   (1) comment


    Cable operators reached $10 billion in annual business services revenues by delving deeper into their vertical markets and expanding beyond the smallest firms.
    LRTV Documentaries
    Mediacom Aims to Test Connected Tractors

    12|11|14   |   05:07   |   (3) comments


    Cable business service provider is taking its services to the 'agribusiness' sector in partnership with farm equipment specialist John Deere and is getting involved in Gigabit Cities developments.
    LRTV Interviews
    TWC Business Looks Beyond $3B

    12|10|14   |     |   (0) comments


    TWC Business Services chief Phil Meeks explains how his unit has reached $3 billion in annual revenues and what its plans are for next year.
    Upcoming Live Events
    February 10, 2015, The Westin Peachtree Plaza, Atlanta, GA
    March 17, 2015, The Cable Center, Denver, CO
    April 14, 2015, The Westin Times Square, New York City, NY
    May 6, 2015, McCormick Convention Center, Chicago, IL
    May 13-14, 2015, The Westin Peachtree, Atlanta, GA
    June 9-10, 2015, Chicago, IL
    Hot Topics
    T-Mobile, BlackBerry Flirt With Reuniting
    Sarah Reedy, Senior Editor, 12/17/2014
    1-Gig: Coming to a Small Town Near You
    Jason Meyers, Senior Editor, Gigabit Cities/IoT, 12/17/2014
    Comcast Launches 4K Streaming Service
    Alan Breznick, Cable/Video Practice Leader, 12/18/2014
    US Carriers, You're Going to Cuba!
    Mitch Wagner, West Coast Bureau Chief, Light Reading, 12/18/2014
    T-Mobile Lights Up 27 Wideband LTE Cities
    Sarah Reedy, Senior Editor, 12/15/2014
    Like Us on Facebook
    Twitter Feed
    Webinar Archive