Cox Taps Faulkner to Lead Smart Home Drive
ATLANTA -- Cox announced today that Kristine Faulkner will lead the company's Home Security organization and direct future Smart Home product initiatives that utilize technology to help customers interact with their residences, even when away.
As vice president and general manager of Home Security and Smart Home, Faulkner will oversee all related operational strategies, including marketing, sales and customer experience. Currently available in Arizona, California, Connecticut, Ohio, Oklahoma, Rhode Island and Virginia, Faulkner will plan rollouts of Cox Home Security to additional markets and define the roadmap of advanced services to scale the Smart Home portfolio.
While the current Cox Home Security product includes many Smart Home features, Faulkner's team will develop additional capabilities and applications that allow customers to interact with their home and family anytime, anywhere.
In her more than 13 years at Cox, Faulkner helped lead Cox Business to recognition as a pioneer among peers: the first multiple system cable operator to be honored by J.D. Power and Associates as a top provider among businesses and the first to be ranked among the top tier Ethernet providers by Vertical Systems Group. While serving as a new growth and development executive, she oversaw the launch of PayLeap, the small business payment solution, and myflare, a cloud-based personal media management service, among other initiatives.