SAN JOSE, Calif. – Calix, Inc. (NYSE: CALX) today launched new capabilities in Calix Operations Cloud (Operations Cloud). With this launch, Calix delivers the subscriber intelligence and network insights broadband operations teams need to move from reactive to proactive. Now, broadband service providers (BSPs) have unprecedented visibility across all Calix platforms—Intelligent Access EDGE™ and Revenue EDGE™ using Calix Cloud®. With this increased visibility, combined with the new Operations Cloud geo-mapping feature, operations teams can quickly identify and resolve issues across the network before they impact subscribers. They can also apply workflow automation, machine learning-based insights, configurable network health thresholds, and automated alarm management across the entire subscriber-facing network. This frees up broadband operations professionals to focus on more high-value activities, while enabling the BSPs to dramatically lower operating expenses (OPEX) and create subscriber satisfaction that yields Net Promoter Scores far above typical industry averages.

With these latest capabilities, Calix further enables BSPs to differentiate and compete against even the biggest competitors. By leveraging Operations Cloud, teams can transform a potentially negative subscriber experience into a positive one by:

Every 91 days, Calix releases updates for its award-winning cloud and software platforms. This consistent cadence enables BSPs to further their transformations from utility providers into experience providers. In this way, even the smallest service providers get the opportunity to accelerate their innovation, differentiate, and become giants in their markets.

Read the full press release here.

Calix