The Business Class Services Specialist (BCSS) course and certification have been created to address the need for experienced field technicians who can perform and troubleshoot installations for the fast-growing business services market. According to Heavy Reading, total business services revenue was more than $7 billion in 2012, a $1 billion increase from the prior year.
“The intricacies and service assurance demands of business services have created the need for a new category of cable technical professional,” said Steve Harris, senior director, advanced network technologies for SCTE.
Society of Cable Telecommunications Engineers (SCTE)
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