Safaricom, Kenya's leading mobile operator, is looking to CommProve to improve its subscriber network quality of experience. As part of the agreement, CommProve will deploy its next generation network monitoring solution, CommProve NetLedge across Safaricom's network. The deployment is scheduled for completion by the first half of this year.
CommProve NetLedge and Insight applications will provide network monitoring across multiple interfaces for control and user plane in 3G, LTE and WiMax to ensure the measurement of network performance KPI's, Quality of Service and the full utilization of the network. The solution will track customer experience and also perform advanced troubleshooting to enable Safaricom's engineering team to complete issue identification and resolution in real-time.