“It’s becoming increasingly important to manage the customer experience on our network in real-time, and this is a key element of our network quality improvement program,” said Paolo Perfetti, Head of Networks at Telecom Personal. “We selected a CommProve solution to achieve this effectively as well as to further enhance the network performance for our subscribers.”
CommProve NetLedge will provide network monitoring as well as performance management support to ensure the measurement of network performance KPI’s. The solution will also perform advanced troubleshooting to track customer experience.
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