PISCATAWAY, N.J. -- Telcordia, a global leader in the development of IP, wireline, and mobile telecommunications software and services, today announced that it has been named the global market leader in Service Fulfillment for a fifth consecutive year by leading industry analyst firm, Analysys Mason, formerly OSS Observer. With 10 percent of the market share of a US$2.3 billion segment, Telcordia remains the industry’s leading provider of service fulfillment solutions.
The firm’s May 2010 report, Service Fulfillment Market Review, offers a detailed market share analysis of order management, inventory, activation and engineering tools with analysis by service (e.g. mobile, residential broadband, business services and PSTN) and geographies (North America, CALA, EMEA, and APAC). The report provides overall market-share numbers for the leading suppliers, including Telcordia’s number-one ranking, as well as each application segment.
“In a very dynamic, growth-driven sector, Telcordia remains a constant as the overall global Service Fulfillment market leader,” said Mark Mortensen, Principal Analyst, Analysys Mason. “CSPs must fulfill increasingly complex service bundles and embrace next-generation technologies. That need presents an opportunity for the market leaders to provide solutions that helps CSPs grow their business and deliver a robust customer experience.”
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