& cplSiteName &
Video

Service Innovation: Crucial for Mobile Operators

2/10/2014
50%
50%
Ahead of Mobile World Congress, Heavy Reading chief analyst Graham Finnie discusses one of the key challenges facing mobile network operators today – service innovation.
Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
alan@alanquayle.com
50%
50%
alan@alanquayle.com,
User Rank: Lightning
2/11/2014 | 9:30:35 AM
Re: As Graham points out, this is a very big deal...
As telcos have closed down their app stores, and their websites are worse than useless on selling services.  Most have a 3 line description and then expect customers to sign-up immediately for a fee.  What about trial to buy, or freemium?  What about channel partners?  What about focusing on letting though a small fraction of the 1000s of services operators get pitched every year?

Check out the litany of excuses new services face in telcos, http://alanquayle.com/2013/09/staring-abyss/

Also the institutions that should be supporting service innovation across the industry are focused on weird standards-based approaches where standards are irrelevant if not detrimental, and with a clique of vendors rather than the industry.

At the request of some telcos, vendors and developers we ran TADSummit last year, www.tadsummit.com, and in June will be running, www.tadhack.com, a global event driven and created by the grassroots of the industry that helps developers discover the latest tools and technologies to add communications to their applications, services and business processes.  As well as compete for $20k in prizes.
a global event, created and driven by the grassroots of the industry to help developers discover the latest ways to add communications to their application, services and business processes.  And compete for $20k in prize money.  It is unique because it brings together all relevant telecom application development tools and technologies in one event for both education and competition. - See more at: http://alanquayle.com/2014/02/tadhack-launched/#sthash.Ses7Msmf.dpuf
a global event, created and driven by the grassroots of the industry to help developers discover the latest ways to add communications to their application, services and business processes.  And compete for $20k in prize money.  It is unique because it brings together all relevant telecom application development tools and technologies in one event for both education and competition. - See more at: http://alanquayle.com/2014/02/tadhack-launched/#sthash.Ses7Msmf.dpuf
a global event, created and driven by the grassroots of the industry to help developers discover the latest ways to add communications to their application, services and business processes.  And compete for $20k in prize money.  It is unique because it brings together all relevant telecom application development tools and technologies in one event for both education and competition. - See more at: http://alanquayle.com/2014/02/tadhack-launched/#sthash.Ses7Msmf.dpuf
a global event, created and driven by the grassroots of the industry to help developers discover the latest ways to add communications to their application, services and business processes.  And compete for $20k in prize money.  It is unique because it brings together all relevant telecom application development tools and technologies in one event for both education and competition. - See more at: http://alanquayle.com/2014/02/tadhack-launched/#sthash.Ses7Msmf.dpuf

 
MordyK
50%
50%
MordyK,
User Rank: Light Sabre
2/11/2014 | 1:31:17 AM
Re: As Graham points out, this is a very big deal...
Enterprise is a really interesting space, but the same capabilities that enable enterprise "innovation" can also be enabled for consumer and M2M. This is similar to the way VC's allocate funds to both consumer and enterprise products, which allows them to get the rewards from both.
anthony.nima
50%
50%
anthony.nima,
User Rank: Light Beer
2/11/2014 | 12:27:07 AM
Re: As Graham points out, this is a very big deal...
@smkinoshita: Well there are many if they focus properly. I too believe that it should target the wide market. Innovations should come in a big manner. What my point is that you cannot lag behind for long since there are many competitors in the market. So if you do not invent new things that capture the eye of the users, you will be thrown out from the market.     
smkinoshita
50%
50%
smkinoshita,
User Rank: Light Sabre
2/11/2014 | 12:19:59 AM
Re: As Graham points out, this is a very big deal...
@anthony.nima:  What kind of innovations do you see coming down the pipe?  I've read that the future is in mobile data and I can see that in day-to-day operations of many organizations.  (In my experience it's been a need to access data and analytics anywhere.)

I've heard is suggested that one such innovation focuses on customizing packages based on clients, but the video article suggests that there's a wide range of innovations that will be required.  Thoughts?
anthony.nima
50%
50%
anthony.nima,
User Rank: Light Beer
2/10/2014 | 11:04:53 PM
Re: As Graham points out, this is a very big deal...
I feel innovation is something which has to be done on a regular basis right now. It was in the good old days that innovation comes as a surprise once in couple of years but right now every hour there are many things moving out and coming in so the competition is very high. If you cannot innovate then you are virtually thrown out of the market by the customers itself. 
Art King
50%
50%
Art King,
User Rank: Lightning
2/10/2014 | 12:51:57 PM
Re: As Graham points out, this is a very big deal...
In the Enterprise space there are significant opportunities that both play to strength of operators (templated services and scaling). We like the Enterprise space because getting work done usually trumps cost avoidance (consumer behavior). As Enterprises have majority of devices perpetually on wireless tech of one sort or another, Enterprise IT could move much of IT plumbing to Managed Services, exit operations, and migrate to an architecture/service delivery governance role.  
Ray@LR
50%
50%
Ray@LR,
User Rank: Blogger
2/10/2014 | 9:53:38 AM
As Graham points out, this is a very big deal...
As Graham points out, the development and successful marketing of new services and applications is the lifeblood of the ENTIRE MOBILE SECTOR -- the operators have got to get this right!!
Educational Resources
sponsor supplied content
Educational Resources Archive
From The Founder
Cisco's Conrad Clemson, recently promoted to head up the company's Service Provider Apps & Platforms developments, talks to Light Reading's Founder and CEO Steve Saunders about how he's bringing cloud video, mobile and virtualization together to empower network operators.
Flash Poll
Live Streaming Video
Charting the CSP's Future
Six different communications service providers join to debate their visions of the future CSP, following a landmark presentation from AT&T on its massive virtualization efforts and a look back on where the telecom industry has been and where it's going from two industry veterans.
LRTV Custom TV
What WTTX Can Deliver

2|23|17   |     |   (0) comments


Mohamed Madkour explains the benefits of WTTX while Dimitris Mavrakis discusses the challenges of delivering home broadband access.
LRTV Custom TV
Huawei on Mobile Broadband

2|23|17   |     |   (0) comments


Mohamed Madkour shares his vision on MBB for the next three years.
LRTV Custom TV
Analysys Mason Talks About the Future of Digital Operations

2|23|17   |     |   (0) comments


The future of digital operations has three key aspects: 1. Highly automated operations for both service and network; 2. Highly converged BSS/OSS for business and resources; 3. Highly merged management and control for real-time cloud native operations.
LRTV Interviews
Software Trends in the Telecom Sector

2|23|17   |   03:40   |   (0) comments


Heavy Reading senior analyst James Crawshaw talks with Telecoms.com Editorial Director Scott Bicheno about trends and developments in the telecoms software sector and what to expect at MWC 2017.
LRTV Custom TV
Huawei's Pre-MWC Analyst Briefing 2017 Highlights

2|22|17   |     |   (0) comments


Huawei shares its vision for this year's MWC.
LRTV Interviews
MWC17: 5G, Cloud RAN & More

2|21|17   |   04:35   |   (0) comments


Ovum Senior Analyst Julian Bright talks to Scott Bicheno from Telecoms.com about all things MWC, including Cloud RAN, Huawei's pitch to the industry and the road to 5G.
LRTV Interviews
MWC 2017's Key 2-Letter Terms

2|20|17   |   08:29   |   (1) comment


5G, AI, VR... these are just some of the two-letter terms that will dominate show-floor chat at MWC 2017 in Barcelona, according to these two blow-hards (a.k.a. Scott Bicheno of Telecoms.com and Light Reading's Ray Le Maistre). And then there's PB...
LRTV Interviews
Key Trends for Mobile Operators in Developing Markets

2|20|17   |   06:37   |   (0) comments


Ovum's Matthew Reed talks to Scott Bicheno from Telecoms.com about the challenges and opportunities facing mobile operators in the developing markets of Africa and the Middle East.
LRTV Documentaries
YouTube Takes on Facebook Live-Streaming

2|17|17   |     |   (0) comments


Popular 'YouTubers' will be the first to get the new service on their smartphones. You have been warned.
LRTV Custom TV
Open Source NFV/SDN Automation

2|17|17   |   05:54   |   (0) comments


AT&T ECOMP (Enhanced Control, Orchestration, Management and Policy) code is transitioning into the Linux Foundation for placement into open source. In this video, Carol Wilson provides an update on the maturation of open source ECOMP and meets with industry leaders from AT&T, Bell Canada, Orange, Linux Foundation and Amdocs to discuss what this means for the ...
LRTV Documentaries
Uber & NASA Collaborate on Flying Car Project

2|16|17   |     |   (0) comments


Is Uber for real? Well, it's hired NASA engineer Mark Moore to lead the project, and he wouldn't come cheap.
LRTV Documentaries
Zuckerberg Tries Out the Oculus Rift VR Glove

2|15|17   |     |   (0) comments


Facebook CEO shows off a new way to interact with the Oculus Rift virtual reality headset: an Oculus glove.
Upcoming Live Events
March 21-22, 2017, The Curtis Hotel, Denver, CO
March 22, 2017, The Curtis Hotel, Denver, CO
March 22, 2017, The Curtis Hotel, Denver, CO
May 15-17, 2017, Austin Convention Center, Austin, TX
May 15, 2017, Austin Convention Center - Austin, TX
June 6, 2017, The Joule Hotel, Dallas, TX
All Upcoming Live Events
Infographics
With the mobile ecosystem becoming increasingly vulnerable to security threats, AdaptiveMobile has laid out some of the key considerations for the wireless community.
Hot Topics
Uber's HR Nightmare: Company Investigates Sexual Harassment Claims
Sarah Thomas, Director, Women in Comms, 2/21/2017
Broadband Has a Problem on the Pole
Mari Silbey, Senior Editor, Cable/Video, 2/21/2017
Verizon to Start Fixed 5G Customer Trials in April
Dan Jones, Mobile Editor, 2/22/2017
Sprint to Go Gigabit Crazy at MWC!
Dan Jones, Mobile Editor, 2/22/2017
MANO Marriage: ECOMP, Open-O Converge as ONAP
Carol Wilson, Editor-at-large, 2/23/2017
Like Us on Facebook
Twitter Feed
BETWEEN THE CEOs - Executive Interviews
Light Reading founder and CEO Steve Saunders chats with Sportlogiq CEO Craig Buntin about sports data analysis.
Eyal Waldman, CEO of Mellanox Technologies, speaks to Steve Saunders, CEO of Light Reading, for an exclusive interview about the 100 GB cable challenge, cybersecurity and much more.
Animals with Phones
No One Likes This Click Here
Take a hint!
Live Digital Audio

Playing it safe can only get you so far. Sometimes the biggest bets have the biggest payouts, and that is true in your career as well. For this radio show, Caroline Chan, general manager of the 5G Infrastructure Division of the Network Platform Group at Intel, will share her own personal story of how she successfully took big bets to build a successful career, as well as offer advice on how you can do the same. We’ll cover everything from how to overcome fear and manage risk, how to be prepared for where technology is going in the future and how to structure your career in a way to ensure you keep progressing. Chan, a seasoned telecom veteran and effective risk taker herself, will also leave plenty of time to answer all your questions live on the air.