Light Reading
New service brings together all of a company's office phone system and mobile phone needs into a single service.

BT Launches One Phone for SMBs

Light Reading
News Wire Feed
Light Reading
7/17/2014
50%
50%

LONDON -- UK businesses will never again need to miss an important phone call, following todays launch of BT One Phone, a new service that brings together all of a companys office phone system and mobile phone needs into a single service, hosted in the Cloud and delivered on a mobile phone.

All of an individuals numbers are linked to their work mobile phone, so whether somebody calls their landline, extension or mobile number, all calls go to one phone, helping businesses be more responsive to their customers and less likely to miss calls. It works with a full range of mobile phones, by inserting a BT One Phone SIM. Combined with 4G and unlimited access to over 5 million BT Wi-fi hotspots, our customers employees now have both the data and voice connectivity to let them be as productive outside the office as they are at their desk.

Graham Sutherland, CEO, BT Business, said: With an increasingly mobile and demanding workforce, businesses need communications technology that is as flexible as they are. Missed calls mean missed business. Todays announcement, combined with the upcoming launch of our 4G services demonstrates our ongoing commitment to the increasingly mobile UK workforce.

As the system is Cloud-based, all of the feature-rich call management services of a phone system such as call forwarding and hunt groups, typically available on a desk phone, are now available on an employees mobile, wherever they are.

Businesses can have complete control over their own call settings with the BT One Phone portal. Administrators can add and remove employees as they join or leave, activate or deactivate SIM cards and set and manage call groups themselves, without the need for technical support.

BT One Phone provides inclusive on-net internal calls between users within a business, a choice of company shared bundles or unlimited voice and text tiers, and access to in-depth billing data to help customers control their costs more effectively. As its a hosted solution, theres limited upfront investment required, no separate maintenance contract and no need to invest heavily as a business grows or adds new sites.

To install BT One Phone, in most cases BT will build a dedicated mobile network in a customers premises. This provides excellent indoor mobile coverage and capacity, and call quality equivalent to a landline. Any phone with a BT One Phone SIM automatically connects to the dedicated mobile network as soon as its in range. When an employee leaves the office theres a seamless handover between their dedicated mobile network and the BT Mobile national network.

Resilience is also a key part of BT One Phone, with a dedicated data transmission link to manage call traffic back to BTs national network, meaning that neither call capacity nor quality is affected by surges in company data or internet traffic. With full office phone system functionality on their mobiles, employees can carry on working even if they cant get into the office.

BT will support customers by providing a dedicated project manager to oversee the installation, who will be present on-site when the service goes live and be on hand for two weeks following the installation to help with any other queries. There is a dedicated BT One Phone help desk that provides in-life support.

The new BT One Phone service will be supported by expert regional experience centres, which are being rolled out across the country within the next six months.

BT recently signed an agreement with EE, who provide the best 2G and 3G coverage and biggest 4G network in the UK. BT Business is already a successful mobile provider to SMEs and will announce its new mobile price plans in the next few weeks.

BT Group plc (NYSE: BT; London: BTA)

(0)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View
Flash Poll
LRTV Custom TV
A New Security Paradigm in SDN/NFV

7|28|14   |   02:54   |   (0) comments


Paul Shaneck, Global Director Network Solutions for Symantec, discusses the evolving virtualized network, explaining how Symantec is leading the security discussion as it relates to SDN and NFV, and helping to ensure the network is protected and compliant.
LRTV Documentaries
Sprint's Network Evolution

7|24|14   |   14:59   |   (0) comments


Sprint's Jay Bluhm gives a keynote speech at the Big Telecom Event (BTE) about Sprint's network and services evolution strategy, including Spark.
LRTV Documentaries
BTE Keynote: The Software-Defined Operator

7|24|14   |   18:43   |   (1) comment


Deutsche Telekom's Axel Clauberg explains the concept of the software-defined operator to the Big Telecom Event (BTE) crowd.
Light Reedy
Numbers Are In: LR's 2014 Salary Survey

7|24|14   |   1:25   |   (7) comments


Our fourth annual Salary Survey paints a picture of who's hiring, firing, earning, and yearning for a change in the telecom industry.
LRTV Custom TV
Driving the Network Transformation

7|23|14   |   4:29   |   (0) comments


Intel's Sandra Rivera discusses network transformation and how Intel technologies, programs, and standards body efforts have helped the industry migration to SDN and NFV.
LRTV Custom TV
Distributed NFV-Based Business Services by RAD

7|18|14   |   5:38   |   (0) comments


With the ETSI-approved Distributed NFV PoC running in the background, RAD's CEO, Dror Bin, talks about why D-NFV makes compelling sense for service providers, and about the dollars and cents RAD is putting behind D-NFV.
LRTV Custom TV
MRV – Accelerating Packet Optical Convergence

7|15|14   |   6:06   |   (0) comments


Giving you network insight to make your network smarter.
LRTV Custom TV
NFV-Enabled Ethernet for Generating New Revenues

7|15|14   |   5:49   |   (0) comments


Cyan's Planet Orchestrate allows service providers and their end-customers to activate software-based capabilities such as firewalls and encryption on top of existing Ethernet services in just minutes.
LRTV Custom TV
Symkloud NVF-Ready Video Transcoding, Big Data

7|9|14   |   3:41   |   (0) comments


Kontron and ISV partner Vantrix demonstrate high-performance video transcoding and data analytic solutions on same 2U standard platform that is ready for SDN and NFV deployments made by mobile, cable and cloud operators.
LRTV Huawei Video Resource Center
The Evolving Role of Hybrid Video for Competitive Success

7|4|14   |   4:09   |   (0) comments


At Huawei's Global Analysts Summit in Shenzhen, China, Steven C. Hawley from TV Strategies speaks to us about the evolving role of hybrid video for competitive success.
LRTV Huawei Video Resource Center
How CSPs Leverage Big Data in the Digital Economy

7|4|14   |   4:48   |   (2) comments


Justin van der Lande from Analysys Mason shares with us his views on how telecom operators can leverage customer asset monetization with big data. His discusses the current status of big data applications and the challenges and opportunities for telecom operators in the digital economy era.
LRTV Huawei Video Resource Center
Accelerator for Digital Business – Future Oriented BSS

7|4|14   |   3:08   |   (0) comments


Mobile and internet are becoming intertwined; IT and CT are integrating; and leading CSPs have begun to transform to information service and entertainment providers. How should the BSS system evolve to enable this transformation? Karl Whitelock, an analyst at Frost & Sullivan, shares his views.
Upcoming Live Events!!
September 16, 2014, Santa Clara, CA
September 16, 2014, Santa Clara, CA
October 29, 2014, New York City
November 6, 2014, Santa Clara
November 11, 2014, Atlanta, GA
December 9-10, 2014, Reykjavik, Iceland
Infographics
Packet Design asks network professionals how they handle the cloud, SDN, and network management.
Today's Cartoon
Vacation Special Caption Competition Click Here
Latest Comment
Hot Topics
Is Windstream Boldly Setting a New Trend?
Carol Wilson, Editor-at-large, 7/29/2014
U-verse Growth Slips But Still Strong
Alan Breznick, Cable/Video Practice Leader, 7/24/2014
Facebook: 30% of Users Are Mobile-Only
Mitch Wagner, West Coast Bureau Chief, Light Reading, 7/24/2014
Verizon Applies 3G Throttling Policy to LTE
Sarah Reedy, Senior Editor, 7/25/2014
If Not Muni Networks, Then What?
Carol Wilson, Editor-at-large, 7/28/2014
Like Us on Facebook
Twitter Feed