& cplSiteName &

More AT&T Toll-Free Data Apps Trickle Out

Sarah Thomas
7/10/2014
50%
50%

AT&T-sponsored data provider Syntonic Wireless opened its Sponsored Content Store for the carrier on Thursday, offering up more mobile apps and content that the carrier's customers can use without affecting their data plans.

AT&T Inc. (NYSE: T) unveiled its plans for toll-free data, in which the sponsoring company pays for data usage stemming from its app rather than the consumer, in early January. The announcement sparked a lot of controversy at the time, with opponents afraid the carrier would create an uneven playing field by giving precedence to those brands that could afford to pay. (See AT&T Unveils Toll-Free, Sponsored Data and AT&T Toll-Free Data: Innovation or Rip-Off?)

AT&T has said it will not prioritize speeds or give undue support to brands that participate. Rather, it's positioning it as a way for brands to better engage with their customers, or for enterprises to connect with their employees. So far, most of the participating companies, like Hershey, appear to be using the service to offset the cost of delivering video adds to consumers.

The program, powered by Amdocs Ltd. (NYSE: DOX) and Ericsson AB (Nasdaq: ERIC), so far is supported by three sponsored data providers, including ad platforms Aquto and HipCricket Inc. , and startup Syntonic Wireless, which has built a storefront powered by its Connected Services Platform, which couples mobile apps and content with 4G connectivity.

AT&T postpaid customers who are on its HSPA+ or LTE network and have a compatible Android or iOS smartphone, tablet, or laptop will be able to access the content store and download apps they can use toll free. Syntonic isn't naming any participating brands, but notes that the program is still in beta, with a commercial launch planned for August.

While AT&T's toll-free data plan doesn't actually reduce users' bills, the carrier will include usage of the apps on their monthly statements to show them how much data they would've burnt up had it been counted against the cap. The carrier hasn't yet revealed one crucial detail -- what it is charging the content providers per megabyte to be exempt from the cap -- but the set-up of its sponsored data does let it essentially make money twice -- from its customers and the participating brand.

This type of app-based billing model has sprung up across the globe in the past few years, and Heavy Reading expects to see more of it going forward. Despite the controversy around AT&T's implementation, analyst firm Ovum Ltd. named it an "innovative service of the month" in March, noting that the "service introduces a new business model for broadband connectivity for AT&T and paves the way for others to follow suit." (See Carriers Warm Up to Service Innovation.)

"As with any new business models, success depends on how well AT&T educates potential customers about the benefits of using the service," Ovum analyst Sara Kaufman wrote at the time. "The visibility and management features along with the analytics tools should encourage enterprise sponsors to try the offer."

— Sarah Reedy, Senior Editor, Light Reading

(9)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
nasimson
50%
50%
nasimson,
User Rank: Light Sabre
7/14/2014 | 11:35:26 AM
Re: Partners?
So which operators, which brands have replicated this model? I expect it to fly in places like Africa and South Asia where consumer affordability is low, but corporates are eager to let the masses try their video infotainment content.
mhhf1ve
50%
50%
mhhf1ve,
User Rank: Light Sabre
7/11/2014 | 4:10:26 PM
Re: Partners?
Amazon would have been a surprising partner.. especially since its Prime video streaming platform currently *requires* a Wifi connection (and gives an error if it detects a mobile network). 

Toll-free data plans are puzzling to me -- will consumers really keep track of which apps are "toll-free" and which aren't? I doubt it, unless AT&T pops up constant reminders that say, "try this toll-free data!" which will probably annoy users more than provide them with a better experience. 

 
mhhf1ve
50%
50%
mhhf1ve,
User Rank: Light Sabre
7/11/2014 | 4:01:09 PM
Sprint and T-mobile are a bit too quiet about toll-free data...
I wish the "unlimited data" plan providers (Sprint and T-Mobile) would take a firmer stand against toll-free data and promote their unlimited data services, for gosh sakes. Instead, it seems they're hedging and saying that they're open to the idea of maybe someday offering a way for toll-free data to exist in their networks -- which spells the doom of unlimited data plans, in my opinion.

I believe T-mobile is already testing out a toll-free data plan with a sub-brand (GoSmart Mobile, anyone heard of it?)... so if there is any market traction for toll-free data, it looks like the Un-Carrier will be ready to jump over to AT&T's toll-free strategy. yay /sarcasm
kq4ym
50%
50%
kq4ym,
User Rank: Light Sabre
7/11/2014 | 10:15:07 AM
Re: Partners?
Yes, this will be a way to help AT&T pursuade customers they're getting something free. But, as pointed out, if the apps are of little use to most folks, there's no real bargain here. Eventually, though I'm guessing providers are just going to have to work on free data plans for all anyway.
KBode
50%
50%
KBode,
User Rank: Light Sabre
7/10/2014 | 12:59:05 PM
Re: Partners?
Right? Visit our webstore that sells highly-fractured content I probably wasn't interested in in the first place? This idea only works for AT&T if numerous big name partners sign up, but it appears they aren't interested in paying AT&T an additional toll for the honor -- so far.
KBode
100%
0%
KBode,
User Rank: Light Sabre
7/10/2014 | 12:35:38 PM
Re: Partners?
I still think the idea sets a very dangerous precedent, even though these initial partner selections seem intent on boring us to death? Perhaps more major partners don't want the controversy involved in being a target of the net neutrality brigades.
Educational Resources
sponsor supplied content
Educational Resources Archive
From The Founder
Cisco's Conrad Clemson, recently promoted to head up the company's Service Provider Apps & Platforms developments, talks to Light Reading's Founder and CEO Steve Saunders about how he's bringing cloud video, mobile and virtualization together to empower network operators.
Flash Poll
Live Streaming Video
Charting the CSP's Future
Six different communications service providers join to debate their visions of the future CSP, following a landmark presentation from AT&T on its massive virtualization efforts and a look back on where the telecom industry has been and where it's going from two industry veterans.
LRTV Custom TV
Cisco's Cloud Scale Networking: Automation, Virtualization & Simplification

1|18|17   |     |   (0) comments


Cisco's Sanjeev Mervana outlines the latest innovations in networking technology at CES 2017 in Las Vegas.
LRTV Custom TV
ADVA Talks Innovation & the Future of Networking

1|17|17   |     |   (0) comments


Ray Le Maistre and Christoph Glingener, CTO of ADVA Optical Networking, discuss the current state of the industry, cooperation and collaboration, open innovation and the future of networking.
LRTV Custom TV
Cisco's Infinite Video Platform

1|17|17   |     |   (0) comments


Cisco's Infinite Video Platform allows service providers to deliver broadcast-quality video over IP networks. Infinite video supports many devices, from 4K TVs to tablets to game consoles. Join Cisco's Rajeev Raman for a brief tour and live demo.
LRTV Interviews
Masergy: Ability to Adapt Key for NFV

1|16|17   |   6:40   |   (0) comments


Speaking at Light Reading's 2020 Vision in Rome, Masergy's VP, Global Technology, Ray Watson, said agility is key to providing the mix and match NFV-based services that are driving business for the managed service provider today.
LRTV Interviews
Equinix: The Data Explosion

1|13|17   |   4:16   |   (0) comments


At Light Reading's 2020 Vision in Rome, Eric Schwartz, president of EMEA, Equinix, talked about how Equinix is helping its customers manage the influx of data today, and how it's preparing for a future filled with millions of connected IoT devices.
LRTV Interviews
Heavy Reading: The Changing Data Center Landscape

1|12|17   |   6:05   |   (1) comment


At Light Reading's 2020 Vision event in Rome, Heavy Reading's Senior Analyst Roz Roseboro talks about how virtualization is impacting data center evolution and how that evolution is affecting the relationship between service providers, data center operators and public cloud providers.
LRTV Interviews
Boingo: Prepping for Millions of Devices

1|12|17   |   5:07   |   (1) comment


At Light Reading's 2020 Vision in Rome, Boingo's CTO Derek Peterson discusses how wireless operators will address the needs of low-bandwidth and high-bandwidth apps at the same time, the need for more MHz, the impact of IoT and more.
LRTV Interviews
Comcast Shows Off Gig Gateway at CES

1|11|17   |     |   (1) comment


With its largest presence at CES in years, Comcast took the wraps off its long-awaited gigabit gateway and a new platform for managing the home WiFi network. Light Reading Senior Editor Mari Silbey sat down with EVP Chris Satchell to discuss the latest Comcast advance, and met with VP of Product Strategy and Development Andrea Peiro to walk through a demo of the ...
LRTV Interviews
Colt: End-to-End Key for 2017

1|10|17   |   6:21   |   (0) comments


At Light Reading's 2020 Vision Executive Summit in Rome, Nico Fischbach of Colt said having a multi-carrier, end-to-end service proposition is going to be key for 2017 -- and SD-WAN is instrumental in making it happen.
From the Founder
Cisco's Clemson on Mobile Cloud Video

1|9|17   |     |   (1) comment


Cisco's Conrad Clemson, recently promoted to head up the company's Service Provider Apps & Platforms developments, talks to Light Reading's Founder and CEO Steve Saunders about how he's bringing cloud video, mobile and virtualization together to empower network operators. "If you think about where we're going… whether it's a mobile application, or a video ...
LRTV Custom TV
VMware Telco NFV Solutions – Preparing for 5G & IOT

1|9|17   |     |   (0) comments


Shekar Ayyar, EVP & Corporate Strategy/General Manager of Telco for VMware, discusses VMware's Telco NFV solutions role and foundation for the Imminent Arrival of 5G & IOT.
LRTV Interviews
Heavy Reading: Big Video to Disrupt

1|6|17   |   4:39   |   (0) comments


At Light Reading's 2020 Vision Executive Summit in Rome, Heavy Reading's Adi Kishore talks about the challenges of managing and monetizing bandwidth-intensive video, and how service providers will need to transform their networks to cope with the big video explosion.
Upcoming Live Events
May 15-17, 2017, Austin Convention Center, Austin, TX
All Upcoming Live Events
Infographics
Hot Topics
Ericsson: 5G Heralds 'New' New Economy
Mari Silbey, Senior Editor, Cable/Video, 1/12/2017
Next Plugfest Gets G.fast Closer to Market
Brian Santo, Senior editor, Test & Measurement / Components, Light Reading, 1/13/2017
Cable Has One Thing Verizon Needs
Mari Silbey, Senior Editor, Cable/Video, 1/17/2017
A Women in Comms Glossary
Sarah Thomas, Director, Women in Comms, 1/18/2017
TV's Paradox: No HDR Without 4K
Mari Silbey, Senior Editor, Cable/Video, 1/17/2017
Like Us on Facebook
Twitter Feed
BETWEEN THE CEOs - Executive Interviews
Light Reading founder and CEO Steve Saunders chats with Sportlogiq CEO Craig Buntin about sports data analysis.
Eyal Waldman, CEO of Mellanox Technologies, speaks to Steve Saunders, CEO of Light Reading, for an exclusive interview about the 100 GB cable challenge, cybersecurity and much more.
Animals with Phones
Live Digital Audio

Playing it safe can only get you so far. Sometimes the biggest bets have the biggest payouts, and that is true in your career as well. For this radio show, Caroline Chan, general manager of the 5G Infrastructure Division of the Network Platform Group at Intel, will share her own personal story of how she successfully took big bets to build a successful career, as well as offer advice on how you can do the same. We’ll cover everything from how to overcome fear and manage risk, how to be prepared for where technology is going in the future and how to structure your career in a way to ensure you keep progressing. Chan, a seasoned telecom veteran and effective risk taker herself, will also leave plenty of time to answer all your questions live on the air.