& cplSiteName &

AT&T's Amoroso: To Battle New Threats, Mobilize Your People

Dan Jones
9/5/2014
50%
50%

Your biggest online concern these days might be those embarrassing nude selfies suddenly appearing on the web, but AT&T Chief Security Officer (CSO) Ed Amoroso is here to tell you that there are far worse things lurking in cyberspace.

Amoroso highlighted one of the key security areas that CSOs should be concerned about as a new wave of advanced persistent threats (APT) loom, and they're aiming to do more than just swipe thousands (or millions) of credit card numbers.

"The next step is probably terrorists trying to destroy critical infrastructure," he told Light Reading over breakfast Wednesday morning, "with the emphasis on destructive," he added, as he demolished a "broken yolk sandwich" (which looked a lot better than the name suggests).

Amoroso doesn't seem like a man given to idle fear-mongering, despite his job title. In fact, he's one of the more informative and jovial speakers you're likely to see on the often sawdust-dry tech conference circuit. (See AT&T's Ed Amoroso on Mobile Security for proof of how entertaining he can be.)

An advanced persistent threat is one organized by a specific group, sometimes using multiple methods, to break into a particular target. Recent examples would include data breaches at Home Depot and Target.

Amoroso says the APT pattern started with nation states and the military, moved on to criminal gangs, and is shifting to terrorist groups. "The one thing you won't be able to rationalize is the destructive stuff," he suggested in his keynote at the AT&T Cyber Security conference in New York City Thursday.

This is not, of course, an unknown concept. Former US Defense Secretary Leon Panetta has long warned of a "cyber Pearl Harbor." Even if the idea of what constitutes cyber terrorism is still somewhat cloudy, the broad idea is that groups could attack critical communications, energy and water networks and cause damage and wide-scale disruption.


Need to know more about mobile network security? Then check out the agenda for Mobile Network Security Strategies 2014, December 3 at the Westin Times Square, New York City.


Where Amoroso may differ is that he isn't suggesting that there is a pure technological solution to widespread security problems. The basic thrust of his keynote Thursday was: Be safer by training your employees not to do dumb stuff.

Advanced firewalls and network appliances are useful tools but people are the weakest link in the chain, he suggested. "All the times I've been hacked in my career, it was because of something that was off my radar," he said at the keynote, adding that systems are just too complicated to be 100% secure.

The focus cannot just be on technology, he suggested: People also have to be involved. Which, in the corporate environment, means pumping up the security awareness team.

"We've kind of punted on that before," he told Light Reading Wednesday. "A typical awareness document will put you to sleep."

In AT&T's case, the new approach meant using video to show employees what not to do. The funny, cutesy videos that Amoroso showed at the Thursday keynote targeted phishing attacks. They emphasized that people should not open attachments from suspicious senders, that they should run their mouse over URL links to see where they actually lead, and be very careful about information shared on social media.

AT&T has been working on this during the past six months. The amount of employees now not clicking on the faux phishing email tests that the security office sends out suggests that awareness about phishing attacks is up by 54%.

"Making the video doesn't have to be expensive," Amoroso said. The animated AT&T videos were made in-house: Firms could even use interns from film school for great results, he suggested.

"They'll love it," he said.

For more insights from Amoroso, see:

— Dan Jones, Mobile Editor, Light Reading

(2)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
Atlantis-dude
50%
50%
Atlantis-dude,
User Rank: Light Sabre
9/8/2014 | 1:08:35 PM
Ent or SP
Is he referring to AT&T the enterprise or the service-provider?
DanJones
50%
50%
DanJones,
User Rank: Blogger
9/5/2014 | 2:44:51 PM
Breakfast
I had sliced grapefruit BTW
From The Founder
NFV's promises of automation and virtualization are intriguing, but what really excites service providers is the massive amount of money they could save.
Flash Poll
Live Streaming Video
Charting the CSP's Future
Six different communications service providers join to debate their visions of the future CSP, following a landmark presentation from AT&T on its massive virtualization efforts and a look back on where the telecom industry has been and where it's going from two industry veterans.
Women in Comms Introduction Videos
VMWare VP Brings Women Up With Her

8|16|17   |   6:49   |   (1) comment


It's an art and a science to make mentorship, inclusive leadership, diversity and promotion of high-potential women work, says Honore' LaBourdette, vice president of Global Market Development at VMWare.
LRTV Documentaries
5G Spectrum Wars – The Recap

8|15|17   |   2:22   |   (0) comments


Service provider 3 has filed a lawsuit against Ofcom over 5G spectrum auction in the UK.
LRTV Custom TV
Say What? Facebook Unleashes AI Anarchy – The Recap

8|7|17   |     |   (0) comments


A recap of the week's talking points on Light Reading's sister site, telecoms.com. Facebook AI programmers had a bit of a brain-fade as they allowed one of its AI applications to invent its ...
Women in Comms Introduction Videos
Fujitsu's Women Band Together to Help Girls Do STEM

8|2|17   |   9:35   |   (1) comment


Supporting women both inside and outside of Fujitsu is a top priority of the telecom vendor. Yanbing Li, Fujitsu Network Communication's director of System Software Development & Delivery, shares why it's important, but why there's still a long road ahead.
LRTV Custom TV
If You're Not First, You're Last – The Recap

7|31|17   |   08:18   |   (1) comment


In case you missed it, Amazon's 1% stock increase helped Jeff Bezos dethrone Bill Gates as the richest man in the world. Also, Taiwanese electronics manufacturer
Women in Comms Introduction Videos
AT&T's Tech President Preps Workforce for the Future

7|26|17   |   5:47   |   (10) comments


AT&T is focused on the software-defined network of the future and is reskilling its workforce to get ready too, according to AT&T's President of Technology Development Melissa Arnoldi.
Women in Comms Introduction Videos
Cisco: Mentoring Critical to Attract & Retain Women

7|19|17   |   6:40   |   (1) comment


Liz Centoni, senior vice president and general manager of Cisco's Computing System Product Group, shares why mentoring in all its forms is important for women and what Cisco is doing that's made a difference for women in tech.
LRTV Custom TV
Gigabit LTE With Snapdragon 835

7|12|17   |     |   (1) comment


At an event in Wembley stadium, EE used its live network to demonstrate gigabit LTE using a Sony Xperia XZ Premium smartphone with a Qualcomm Snapdragon 835 chip.
LRTV Custom TV
Implementing Machine Intelligence With Guavus

7|12|17   |     |   (0) comments


Guavus unites big data and machine intelligence, enabling many of the the largest service providers in the world to save money and drive measureable revenue. Learn how applying Machine Intelligence substantially reduces operational costs and in many cases can eliminate subscriber impact, meaning a better subscriber experience and higher NPS.
LRTV Custom TV
Unlocking Customer Experience Insights With Machine Intelligence

7|12|17   |     |   (0) comments


When used to analyze operational data and to drive operational decisions, machine intelligence reduces the number of tasks which require human intervention. Guavus invested in Machine Intelligence early. Learn about the difference between Machine Learning and Machine Intelligence.
Women in Comms Introduction Videos
Verizon VP Talks Network, Career Planning

7|12|17   |   4:49   |   (0) comments


Heidi Hemmer, vice president of Technology, Strategy & Planning at Verizon, shares how bold bets and the future of tech define her career.
Telecom Innovators Video Showcase
Masergy's NFV Journey

7|11|17   |     |   (0) comments


Ray Watson, vice president of global technology at Masergy, discusses the advantages and challenges in entering the still-maturing NFV market for the past three years.
Upcoming Live Events
September 28, 2017, Denver, CO
October 18, 2017, Colorado Convention Center - Denver, CO
November 1, 2017, The Royal Garden Hotel
November 1, 2017, The Montcalm Marble Arch
November 2, 2017, 8 Northumberland Avenue, London, UK
November 30, 2017, The Westin Times Square
All Upcoming Live Events
Infographics
With the mobile ecosystem becoming increasingly vulnerable to security threats, AdaptiveMobile has laid out some of the key considerations for the wireless community.
Hot Topics
Intel CEO Leaves Trump Biz Advisory Board
Dan Jones, Mobile Editor, 8/15/2017
Are Cord-Cutting's Days Numbered?
Alan Breznick, Cable/Video Practice Leader, Light Reading, 8/14/2017
Analyst Nolle: Fundamental Errors Plague NFV
Carol Wilson, Editor-at-large, 8/11/2017
Snapchat Misses Estimates, Eyes Reality Shows
Aditya Kishore, Practice Leader, Video Transformation, Telco Transformation, 8/11/2017
ATIS: Connected Car Security an Industry-Wide Issue
Carol Wilson, Editor-at-large, 8/10/2017
Like Us on Facebook
Twitter Feed
Animals with Phones
We Know a Tough Day When We See One Click Here
Live Digital Audio

Understanding the full experience of women in technology requires starting at the collegiate level (or sooner) and studying the technologies women are involved with, company cultures they're part of and personal experiences of individuals.

During this WiC radio show, we will talk with Nicole Engelbert, the director of Research & Analysis for Ovum Technology and a 23-year telecom industry veteran, about her experiences and perspectives on women in tech. Engelbert covers infrastructure, applications and industries for Ovum, but she is also involved in the research firm's higher education team and has helped colleges and universities globally leverage technology as a strategy for improving recruitment, retention and graduation performance.

She will share her unique insight into the collegiate level, where women pursuing engineering and STEM-related degrees is dwindling. Engelbert will also reveal new, original Ovum research on the topics of artificial intelligence, the Internet of Things, security and augmented reality, as well as discuss what each of those technologies might mean for women in our field. As always, we'll also leave plenty of time to answer all your questions live on the air and chat board.