Light Reading
Next and Mobile Share plans are taking off for the carrier, helping it migrate its customers away from subsidies and unlimited data plans.

AT&T Gets 81% of Subs Off Unlimited Data

Sarah Reedy
4/22/2014
50%
50%

AT&T's recent changes in its pricing and subsidy models are paying off; more than 1 million of its customers have moved from unlimited data plans to tiered Mobile Share options.

As of the first quarter, 81% of AT&T Inc. (NYSE: T) customers were on a tiered data plan -- a 6% bump from the fourth quarter of last year. That's 42.9 million customers who are signed up for usage-based data plans, versus 33.5 million a year earlier. This is a big deal for the carrier as it looks to reduce the number of data hogs on its network.

Despite what CFO John Stephens called a "noisy competitive environment," AT&T managed to add more than 650,000 postpaid customers in the quarter. That net growth -- the strongest first-quarter growth in five years -- was due in large part to the success of both Mobile Share and Next, a plan the company ironically introduced as competitive response to T-Mobile US Inc. (See AT&T Adds 625K Postpaid Subs in Q1.)

Next is the carrier's no-subsidy plan, in which customers pay up front for their handset and can upgrade every year instead of waiting two. More than 40% of its smartphone gross adds and upgrades (at 2.9 million this quarter) were to a Next plans, causing a shift in revenue from services to equipment. Stephens said Next is also driving upgrades to LTE devices. More than 57% of the smartphones on its network are now 4G capable. (See AT&T's Next to Shorten Wait for Device Upgrades.)

"We've seen a dramatic change in purchasing activity," he said on the call. Even so, AT&T has no plans to do away with its subsidy plans, at least as long as there are a "significant number of customers who prefer it."

The CFO said it's too early to have a lot of Next customers trading in handsets yet, but he expects the carrier to use those phones that are exchanged in insurance fulfillment, for the prepaid market, or on the wholesale market, which is what it primarily did with trade-ins last years.

Customer migration to its data bucket Mobile Share plans was also "incredible," Stephens said on the call. The carrier offers Next customers discounted Mobile Share pricing, and he said that 46% of accounts are subscribing to at least the 10GB data option. Mobile Share's overall penetration is 46%, versus 20% in the fourth quarter, with accounts now totaling 11.3 million. (See AT&T Joins Verizon in the Shared Data Pool.)

The carrier also said that it plans to relaunch the Cricket brand, now fully under its ownership, in an aggressive way at the end of the second quarter. (See AT&T Plans a Prepaid Cricket Attack.)

— Sarah Reedy, Senior Editor, Light Reading

(13)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View
Page 1 / 2   >   >>
burn0050bb
50%
50%
burn0050bb,
User Rank: Lightning
4/24/2014 | 2:06:41 PM
Re: Shared Data Migration
Well, I will stay within reach, but I want to use at least 8Gb/month. Then when we get close to the end of the billing cycle, check the data usage. Their app makes it very easy to see where you are.

 
SarahReedy
50%
50%
SarahReedy,
User Rank: Blogger
4/24/2014 | 1:00:53 PM
Re: Shared Data Migration
That's a dangerous game to play! Sure, they don't want you to go over because of the traffic, but you're the one that will be playing overages.

And, good point on tethering. I didn't think of that, but it's defintely a data cap buster.
burn0050bb
50%
50%
burn0050bb,
User Rank: Lightning
4/24/2014 | 12:53:50 PM
Re: Shared Data Migration
When I chatted with the person on the web site, they swore it was not an introductory rate, would not go up, etc. (I asked pointedly). Technically, the person wasn't lying. As long as you don't upgrade your phone, it won't go up. But this bait and switch really pisses me off. Had I known these details, I wouldn't have changed my plan.

 
burn0050bb
50%
50%
burn0050bb,
User Rank: Lightning
4/24/2014 | 12:51:00 PM
Re: Shared Data Migration
Well, when you have 2 kids, it's easy to go through the data. We used over 8Gb our first month on the plan. Now that I can use my phone as a hotspot, the kids can watch movies on the iPad when there's no WiFi.

I now plan to use as close as I can to the limit out of spite. They start sending you warnings every 2.5Gigs used to try to scare you into using less.

 
LawD
50%
50%
LawD,
User Rank: Lightning
4/24/2014 | 11:18:46 AM
Re: Shared Data Migration
They are unsubsidized rates, not teaser rates. After a few months, that $25 monthly "savings" can buy one of several handsets that are more than capable for most users. The Lumia 520 which regularly goes for $60 or less comes to mind.
SarahReedy
50%
50%
SarahReedy,
User Rank: Blogger
4/24/2014 | 8:40:26 AM
Re: Shared Data Migration
It's not something they mentioned to me until they very end of our call when I was switching too. It'll be an issue for my parents in a few months when they're eligible to upgrade. There's value in holding on to your phone as long as you can!
Phil_Britt
50%
50%
Phil_Britt,
User Rank: Light Sabre
4/24/2014 | 8:38:06 AM
Re: Shared Data Migration
What about the upgrade issue that burn mentions? It's something I was unaware of, but it's a good point. Most people upgrade their phones every 18 months or so (I won't mention how long I had a flip phone).
SarahReedy
50%
50%
SarahReedy,
User Rank: Blogger
4/24/2014 | 8:29:14 AM
Re: Shared Data Migration
Ugh, those promotions can really drive you nuts when they end. My U-Verse bill seems to get higher every month and the explanation is always that a promotion ended. But, what you found is the exact reason its Next plans are doing so well too. People may not want them necessarily, but they make they move once they go to upgrade their phone and realize the price bumps that result. Linking the plans and savings together was a smart move for AT&T to get customers to do both, even if they aren't happy about it.
SarahReedy
50%
50%
SarahReedy,
User Rank: Blogger
4/24/2014 | 8:27:28 AM
Re: Shared Data Migration
I could see where that would be the case, but I'm one of those that joined a Mobile Share plan in Q1 with my parents. I use quite a bit of data -- a lot more than them -- and we are nowhere close to hitting the 10GB cap. You'd have to be a pretty big movie watcher, never use WiFi or have a lot of devices on your plan for it to be an issue, I would think.
Ariella
50%
50%
Ariella,
User Rank: Light Sabre
4/23/2014 | 8:37:02 PM
Re: Shared Data Migration
" the 4 user, 10Gb plan that they tout so heavily for $160/month will quickly jump to as much $260/month once you start upgrading your phones." that is quite a jump @burn0060bb. Teaser rates.
Page 1 / 2   >   >>
Flash Poll
From The Founder
It's clear to me that the communications industry is divided into two types of people, and only one is living in the real world.
LRTV Custom TV
Using Service Quality to Drive WiFi Monetization

10|22|14   |   6:51   |   (0) comments


Live from the SCTE conference: Heavy Reading's Alan Breznick explores the forces shaping the WiFi opportunity in an interview with CableLabs' Justin Colwell and Amdocs' Ken Roulier.
LRTV Custom TV
Distributed Access Architectures – 2

10|21|14   |   8:51:00 AM   |   (0) comments


ARRIS CTO Network Solutions Tom Cloonan discusses why many if not most MSOs will continue with integrated CCAP, while addressing why some are also looking at two futuristic, distributed access architectures: Remote PHY and Remote CCAP.
LRTV Custom TV
Distributed Access Architectures – 1

10|21|14   |   9:01   |   (0) comments


SCTE Sr. Director of Engineering Dean Stoneback discusses the pros and cons of distributed access architecture (DAA) and its various forms, which range from basic Remote PHY to full CMTS functionality in the node.
LRTV Custom TV
The WiFi Road to Riches – 2

10|21|14   |   3:58   |   (0) comments


ARRIS Senior Solution Architect Eli Baruch talks about how MSOs can enable public and community WiFi through 1) outdoor access points, 2) businesses seeking to offer WiFi to customers, and 3) residential WiFi gateway extensions.
LRTV Custom TV
The WiFi Road to Riches – 1

10|21|14   |   10:15   |   (0) comments


SCTE Director of Advanced Technologies Steve Harris discusses WiFi deployments, drivers, challenges and advances, including 802.11ac, carrier-grade WiFi, community WiFi, Hotspot 2.0, Passpoint, WiFi-First and voice-over-WiFi.
LRTV Custom TV
Advantech Accelerates 100G Traffic Handling

10|17|14   |   7:56   |   (0) comments


Paul Stevens from Advantech explains why handling 100GbE needs a whole new platform design approach and how Advantech is addressing the needs of equipment providers and carriers to give them the flexibility and performance they will need for SDN and NFV deployment.
LRTV Huawei Video Resource Center
Holland's Imtech Traffic & Infra Discusses Huawei's ICT Solution and Services

10|16|14   |   4:49   |   (0) comments


Dimitry Theebe is from the business unit at Imtech Traffic & Infra which delivers communications solutions for transportations. His partnershp with Huawei began about a years ago. In this video, Theebe speaks more about this partnership and what he hopes to accomplish with Huawei.
LRTV Huawei Video Resource Center
Huawei's Comprehensive Storage Solutions Vital for SVR

10|16|14   |   6:16   |   (0) comments


SVR Information Technology provides cloud services for academic and special sectors. With Huawei's support, SVR and Yildiz Technical University has established Turkey's largest and most advanced High Performance Computing system. CSO Ismail Cem Aslan talks about what he hopes Huawei's OceanStor storage system will bring for him.
LRTV Huawei Video Resource Center
Mexico's Servitron's Impression of Huawei at CCW 2014

10|16|14   |   6:35   |   (0) comments


Servitron is a network operator in Mexico that has been in the trunking industry for the past 20 years. Its COO, Ing. Ragnar Trillo O., explains at Critical Communications World 2014 that his company has been interested in the long-term evolution of LTE technology and its adoption for TETRA.
LRTV Huawei Video Resource Center
Building a Better Dubai

10|16|14   |   2:06   |   (0) comments


Abdulla Ahmed Al Falasi is the director of commercial affairs, a telecommunications coordinator for the government of Dubai. Their areas of service span across multiple industries, including police, safety, shopping malls and more. In this video, Abdulla talks about his department's work with Huawei.
LRTV Huawei Video Resource Center
Huawei Lights Up Malaysia Partner Maju Nusa

10|16|14   |   1:59   |   (0) comments


Malaysia's Maju Nusa is an enterprise partner to Huawei in networking, route switches and telco equipment. At this year's Critical Communications World in Singapore, CTO Pushpender Singh talks about what Huawei's eLTE solutions mean to his company and for Malaysia.
LRTV Custom TV
Evolving From HFC to FTTH Networks

10|15|14   |   2:19   |   (0) comments


Cisco's Todd McCrum delves into the future of cable's HFC plant, examining how DOCSIS 3.1 and advanced video compression will extend its life and how the IP video transition will usher in GPON and EPON over FTTH.
Upcoming Live Events
October 29, 2014, New York City
November 6, 2014, Santa Clara
November 11, 2014, Atlanta, GA
December 2, 2014, New York City
December 3, 2014, New York City
December 9-10, 2014, Reykjavik, Iceland
February 10, 2015, Atlanta, GA
June 9-10, 2015, Chicago, IL
Infographics
WhoIsHostingThis.com presents six of the world's most extreme WiFi hotspots, enabling the most epic selfies you can imagine.
Hot Topics
Analysts Warn of Major NFV Gaps
Carol Wilson, Editor-at-large, 10/22/2014
Is Health the Killer App for the IoT?
Jason Meyers, Senior Editor, Gigabit Cities/IoT, 10/22/2014
Drones Hover Over the IoT Sector
Jason Meyers, Senior Editor, Gigabit Cities/IoT, 10/23/2014
1959 Newsreel: Make Phone Calls – From Cars!
Mitch Wagner, West Coast Bureau Chief, Light Reading, 10/24/2014
Meet the Phantom Network for NFV
Ray Le Maistre, Editor-in-chief, 10/23/2014
Like Us on Facebook
Twitter Feed