It's not a sea change, but operator support for Hotspot 2.0 is starting to ramp up.

Sarah Thomas, Director, Women in Comms

February 27, 2014

3 Min Read
Hotspot 2.0 Makes Slow & Steady Progress

BARCELONA -- Mobile World Congress -- The hype around Hotspot 2.0 is giving way to slow and steady progress from the operators with a practical focus on policy.

That was the general perception of the two-year-old standard, which automatically connects mobile users to carrier WiFi networks, at this week's MWC in Barcelona. To work seamlessly, the standard requires support in the handset, at the access point, and from mobile operators. So far, the Wi-Fi Alliance has certified more than 75 devices that support the standard, but the operators are just now starting to come around. (See WiFi Passpoint: Ready for Prime Time and AT&T: Hotspot 2.0 Integral to Multimode Small Cells.)

"I would say that Hotspot 2.0 is making steady gains but not outrageous gains," Devicescape Software Inc. CEO Dave Fraser told Light Reading at the show. "It's almost been overhyped as the silver bullet for capacity and service issues, but Hotspot 2.0 or any carrier WiFi can be expensive and time consuming."

For consumers, Hotspot 2.0 is important because of the automatic authentication and the potential for lower bills, but its scope remains pretty limited. Fraser said it does nothing to improve the quality of your WiFi, and it won't seek out noncarrier networks unless they are roaming partners of the carrier. (See Carrier WiFi: The Handoff Tradeoff.)

"The whole quality of experience area is still ground for improvement," he said. "Hotspot 2.0 only goes 10% of the way there. It doesn't say you're too far from the network or what the servers are willing to do."

However, the operators are working on that, as well. For them, the appeal of Hotspot 2.0 is increased use of WiFi, alleviating network congestion, and the ability to choose when to hand off based on network conditions, speed, location, and billing preferences.

At least, that's the goal, and the industry is working now on the policy piece, according to Matthew MacPherson, director of technical marketing Cisco Systems Inc. (Nasdaq: CSCO). At this week's show, Cisco, AT&T Inc. (NYSE: T), and Accuris Networks plc trialed the technology, but using it required forgetting any other previously used WiFi network. It was far from automatic.

MacPherson said this won't be an issue when it's provisioned out the box, which will be the case going forward. Hotspot 2.0 can be pushed to new devices via a software update, as was the case with Apple's iOS 7 update, and it's being included in most future Android phones. (See iOS 7: The Next-Gen Hotspot Game Changer.)

Another thing helping to move the technology forward is the fact that Boingo Wireless Inc. has expanded its Hotspot 2.0 carrier and device maker trial, which started at Chicago's O'Hare International Airport, to 21 airports across the country. Derek Peterson, Boingo's senior vice president of engineering, told us in a preshow interview that all the carriers are talking about enacting Hotspot 2.0 today, but roaming agreements are still necessary and still must be forged. Boingo, which acts as a hub for more than 140 operators' hotspots, has several such contracts in the works. (See Boingo Expands Hotspot 2.0 to 21 Airports, WiFi 2.0: Roaming Holds the Key, and WiFi Roaming: The Technical Considerations.)

"The technology might be new, the approach is new, but the business is the same," Peterson said.

— Sarah Reedy, Senior Editor, Light Reading

About the Author(s)

Sarah Thomas

Director, Women in Comms

Sarah Thomas's love affair with communications began in 2003 when she bought her first cellphone, a pink RAZR, which she duly "bedazzled" with the help of superglue and her dad.

She joined the editorial staff at Light Reading in 2010 and has been covering mobile technologies ever since. Sarah got her start covering telecom in 2007 at Telephony, later Connected Planet, may it rest in peace. Her non-telecom work experience includes a brief foray into public relations at Fleishman-Hillard (her cussin' upset the clients) and a hodge-podge of internships, including spells at Ingram's (Kansas City's business magazine), American Spa magazine (where she was Chief Hot-Tub Correspondent), and the tweens' quiz bible, QuizFest, in NYC.

As Editorial Operations Director, a role she took on in January 2015, Sarah is responsible for the day-to-day management of the non-news content elements on Light Reading.

Sarah received her Bachelor's in Journalism from the University of Missouri-Columbia. She lives in Chicago with her 3DTV, her iPad and a drawer full of smartphone cords.

Away from the world of telecom journalism, Sarah likes to dabble in monster truck racing, becoming part of Team Bigfoot in 2009.

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