& cplSiteName &

Charter Goes Own Way on Wi-Fi

Alan Breznick
7/26/2013
50%
50%

Breaking from the cable pack yet again, Charter Communications has begun offering wireless home networking services to broadband subscribers over a specially customized Wi-Fi router.

By making this move, Charter, the fourth largest MSO in the U.S. with nearly 3.9 million broadband subscribers, is joining other large cable operators that have jumped into the potentially lucrative home networking market. With subscribers bringing more and more IP-enabled consumer electronics devices into their homes, cable providers are seeking to profit by offering fast Wi-Fi connections between devices around the house.

But, in doing so, Charter is taking a different tack than most of its contemporaries. While others are integrating their routers and DOCSIS cable modems into a single wireless gateway device, Charter is offering the router separate from the modem.

The St. Louis-based MSO is offering the special high-performance router as part of its new Charter WiFi service. It's selling the new home networking service for $3 a month, plus a one-time activation fee of $39.99. Customers pay an additional charge of $29.99 for professional installation help.

Charter, which is promoting the product to subscribers of its Plus and Ultra broadband tiers, is promising around-the-clock technical support for the new Wi-Fi service and pledging to replace any defective routers.

"The Charter WiFi router is the heart of a home's network, responsible for powering our fast Internet speeds over Wi-Fi," said Rich DiGeronimo, senior vice president of product and strategy for Charter, in a prepared statement. "Faster speeds required a better router."

DiGeronimo hinted that Charter, which is initially relying on routers from Netgear, may switch out home routers in the future as Wi-Fi technology continues to improve. "We're confident this solution provides an optimal experience to our customers," he said. "Of course, as Wi-Fi technology rapidly evolves, our goal will remain to deliver the best in-home Wi-Fi experience possible."

This is not the first time that Charter has gone its own way on the wireless front. Unlike the five other biggest U.S. MSOs -- Comcast Corp., Time Warner Cable Inc. , Cox Communications , Cablevision Systems Corp. and Bright House Networks -- Charter has not joined the nationwide Cable WiFi roaming alliance. In fact, Charter has not announced any public deployment of Wi-Fi hotspots, unlike all the others.

— Alan Breznick, Cable/Video Practice Leader, Light Reading

(0)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
Featured Video
From The Founder
John Chambers is still as passionate about business and innovation as he ever was at Cisco, finds Steve Saunders.
Flash Poll
Upcoming Live Events
June 26, 2018, Nice, France
September 12, 2018, Los Angeles, CA
September 24-26, 2018, Westin Westminster, Denver
October 9, 2018, The Westin Times Square, New York
October 23, 2018, Georgia World Congress Centre, Atlanta, GA
November 7-8, 2018, London, United Kingdom
November 8, 2018, The Montcalm by Marble Arch, London
November 15, 2018, The Westin Times Square, New York
December 4-6, 2018, Lisbon, Portugal
All Upcoming Live Events
Hot Topics
The Telco Debt Binge May End Badly
Scott Raynovich, Founder and Principal Analyst, Futuriom, 6/15/2018
Mavenir's Billion-Dollar Blueprint
Ray Le Maistre, Editor-in-Chief, 6/18/2018
Larry Ellison Laughed at the Cloud, Now the Cloud Is Laughing Back
Mitch Wagner, Executive Editor, Light Reading, 6/20/2018
CableLabs: New Optical Spec Almost Here
Alan Breznick, Cable/Video Practice Leader, Light Reading, 6/18/2018
Animals with Phones
Backing Up Your Work Is Crucial Click Here
Live Digital Audio

A CSP's digital transformation involves so much more than technology. Crucial – and often most challenging – is the cultural transformation that goes along with it. As Sigma's Chief Technology Officer, Catherine Michel has extensive experience with technology as she leads the company's entire product portfolio and strategy. But she's also no stranger to merging technology and culture, having taken a company — Tribold — from inception to acquisition (by Sigma in 2013), and she continues to advise service providers on how to drive their own transformations. This impressive female leader and vocal advocate for other women in the industry will join Women in Comms for a live radio show to discuss all things digital transformation, including the cultural transformation that goes along with it.

Like Us on Facebook
Twitter Feed