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Ethernet Service Quality Visualization goes beyond SLA reports. It is an opportunity for communication service providers to make their services more valuable and provide a better customer experience by extending the transparency of their services
Mobile workers want access to cloud-based services and data, but supporting those workers creates potential new security breaches and a major challenge for enterprise, says BT Assure's Toby Weir-Jones
After 20 years of providing business services, Cox Business is still seeing double-digit growth rates, driven by SMB sales and sustained by a strong local presence, says SVP Phil Meeks
Zeev Draer, VP of strategic marketing at MRV, discusses how convergence of layers and monetization of services drive networking for service providers and how real estate issues are creating the need for efficient optical and packet platforms
T-Marc 3312SC from Telco Systems brings Ethernet/MPLS mobile backhaul to
the cell site with best in class density size and price performance for
mobile operators and wholesale backhaul providers, learn more in this
interview at Ethernet Expo NYC
CoreSite COO Jarrett Appleby discusses CoreSite's focus in building data center campuses to support and scale cloud and private networking solutions as well as the company's work with the networking and cloud community to build a home for the cloud
Overture CEO Mike Aquino discusses virtualization, cloud and SDN – and how it can accelerate service providers' ability to create, sell and activate services
Yacov Cazes, business development director at RAD, discusses how carriers can increase profitability using RAD's Carrier Ethernet ecosystem to lower TCO
Alcatel-Lucent is providing flexible, scalable, simplified solutions for the next generation of heterogeneous networks. From 100GB interfaces to 60GHz radios, Alcatel-Lucent is driving mobile backhaul innovation
Ericsson North America CTO and Head of Strategy & Marketing Vish Nandlall discusses the cloud, its importance to operators moving forward and how it should be viewed as a new way to deliver services.
Chris Koopmans, VP and general manager of service provider platforms at Citrix, discusses the next-generation technologies and business models that are powering the mobile Internet industry
At Ethernet Expo, NTT America CTO Doug Junkins talks about his company's leap into software-defined networking (SDN) and explains why more standards are needed for SDN-based service management
As broadband service providers map out their cloud services strategies, there are several important decisions to be made along the way. CHR Solutions’ Marc Hayden offers his view on launching cloud services, and the opportunity cloud holds
Deluxe On Demand gives operators access to the largest studio-quality video catalog (+40,000-plus titles), pre-encoded in over 50 different formats for multiscreen delivery
8:15 AM All the effort service providers put into a simple, powerful network experience is wasted if the bills they send to consumers are confusing and full of unnecessary jargon and analytics
Light Reading's Joe Braue talks with Rebecca Prudhomme, VP of marketing, Amdocs, about capitalizing on new business models in 4G. M2M, OTT and new vertical services – i.e. smart home and home health monitoring – are poised to play a key role in LTE
Operators are now thinking beyond the network to the business aspects of LTE. Light Reading's Joe Braue talks with Rebecca Prudhomme, VP of marketing at Amdocs, about how operators can monetize the 4G experience
As smartphone support calls rise, so do support cost and the need for highly trained agents. Light Reading's Joe Braue talks with Rebecca Prudhomme, Amdocs VP of marketing, about how operators can exceed customer care expectations in the 4G era
John Cioffi, CEO at ASSIA, talks about the deluge of interest in the vectoring capabilities that are enhancing VDSL broadband lines and puts himself in Luke Skywalker's shoes
Telstra's Mike Wright and Rami Rahim of Juniper Networks discuss the Australian carrier's decision to revamp its edge network using broadband network gateway (BNG) capabilities
Heavy Reading's Sterling Perrin and Colt's Mirko Voltolini discuss opportunities and challenges for network operators in the cloud era as well as some of the key enabling technologies for adapting transport networks to cloud demands
BT Wholesale's Steve Best gives an update on the backhaul and HD voice services markets as mobile operators migrate to 4G, answers questions about dark fiber and wholesale IP voice and gives The Lord of the Rings a nod
At the Broadband World Forum, Telekom Austria CEO Hannes Ametsreiter discusses the European operator's multi-technology broadband strategy, the use of vectoring capabilities, startup investments, working with Carlos Slim and Scorsese's Taxi Driver
Will EE gain a commercial advantage in the U.K. market by launching 4G services ahead of its rivals? Not necessarily, reckons Heavy Reading Senior Analyst Gabriel Brown
11:00 AM Metaswitch CEO John Lazar and CTO Martin Taylor talk about the company's place in an evolving network and its future as a software-focused business
A carrier payments vendor is helping take wireless operators from app stores to digital purchases to the physical world with mobile payments and analytics
With the first wave of policy server deployments almost complete, vendors and service providers need to rethink their strategies to take full advantage of policy capabilities, says Heavy Reading's Graham Finnie
Ahead of the Broadband World Forum show in Amsterdam, Heavy Reading Chief Analyst Graham Finnie talks about the potential of vectoring for DSL broadband service providers, the impact it may have on GPON and why his beer glass may be half empty in the Dutch capital
Embrane has built a company that creates virtual network services in the Layer 3 through Layer 7 part of the OSI stack. Why? Let Dante Malagrinò explain it all for you
Michael Shieh, CEO of vArmour Networks, discusses the importance of providing a unified view of software-defined networks and the emergence of software-defined security
NetScout VP of Marketing Steve Shalita discusses the challenges mobile operators face in maintaining quality of service as the use of broadband-enabled devices and network traffic increase across IP networks
A conversation with Motorola’s Bob Scheffler, Senior Director of Next Generation Video, on how media consumption habits are changing and its impact on future cable services
Luc Ceuppens shares Juniper Networks Universal Access Solution Architecture highlighting automated provisioning for easy deployment to thousands of small cell sites, high precision timing and synchronization for real time media voice and video
The industry is learning a lot about the evolved packet core (EPC) from initial LTE rollouts but there are still many challenges related to the delivery of advanced services across an all-IP network
thePlatform's CEO says pay-TV operators and programmers are scaling up their broadband-fed TV Everywhere services, but stresses that some challenges remain
Verizon thinks its smart CDN, device-specific transcoding, sticky apps and Flex View cloud offering are poised to do battle with whatever OTT players bring
Toledo Telephone COO Dale Merten explains why the company ditched its traditional cable TV service for an OTT video/broadband bundle, and how that decision has led to a much improved business model
Ms Jia He, of Huawei Technologies shares her viewpoints on the MPLS-TP standards and updates the contributions and applications of MPLS-TP technologies by Huawei
Duncan Stephens discusses CSP trends in assurance including Business Quality Management, the emerging initiative to manage and control a broad range of essential business KPIs using the principles and processes of traditional service assurance
The emergence of Carrier Ethernet 2.0 and cloud computing has highlighted the importance of wholesale Ethernet, class of service and Ethernet service management to carriers around the world. Overture CEO Jeff Reedy shares his thoughts on these trends
11:15 AM Service providers want to manage and measure the customer experience, but what good are data and usage stats when a customer service culture doesn't exist?
At Management World 2012 in Dublin, Andy Tiller, VP of product marketing at AsiaInfo-Linkage, talks about the Chinese software vendor's plans to take Europe by storm
The mega trend of BYOD is putting individuals and employers at risk. According to Juniper’s new global survey, the answer lies with the experts: service providers and security vendors. Mobile users want a more secure mobile experience
Light Reading's Packet Optical Transport Evolution conference will see lots of discussion about the optical control plane as vendors prepare for far-off plans in cloud computing and software-defined networking
T-Metro 8000 provides industry’s first open architecture platform with best-in-class Carrier Ethernet/MPLS density, scalability and price performance for cloud, mobile backhaul and business services
Dimension Data's CMO of Group Cloud Solutions, Keao Caindec, talks about the ongoing development of cloud service delivery capabilities and explains why it's important to focus on the networking capabilities that underpin cloud applications
What problem is software defined networking even trying to solve? David Ward, from Cisco's CTO office, tells the Open Networking Summit how service providers could approach that question
Lucas Skoczkowski, Redknee CEO; Nancee Ruzicka, Frost & Sullivan director, OSS/BSS Global Competitive Strategies; and Ko Chiba, iTSCOM’s IT director, discuss the development of new business models and back-office support system requirements
CableLabs' Chris Donley explains how a new block of IPv4 addresses is being made available to service providers to help them ease the transition to IPv6
Paolo Gambini, the VP of product management and development at Inteliquent (formerly Neutral Tandem and Tinet), explains the different ways in which Ethernet OA&M has changed for the better
At Ethernet Europe in Munich, Colt's head of Ethernet & IP Services, Henry Bohannon, talks about the 'new battleground' in Ethernet services and explains his company's 'Service Wrap' philosophy
At Ethernet Europe in Munich, Belgacom's director of WAN, Internet & Security Services explains the operator's approach to 'smart networking' and how that's helping it take cloud services to its full range of enterprise customers
David Jodoin of Thrupoint provides insight and application of Thrupoint’s newly announced Fusion, enabling service providers to offer unified-communications-as-a-service solutions to their enterprise business customers
Cisco Fellow Fred Baker and John Brzozowski, IPv6 chief architect at Comcast, discuss the impact of IPv6 in the network and assess the readiness of the cable industry for this transition
Philip Mills at CSIT (Centre for Secure Information Technologies), Queen’s University Belfast, explains CSIT’s role in researching cybersecurity and guiding the future technologies that make the Internet safer and mobile communications more secure
TW Cable's Lee Howard explains the company's long road to debugging IPv6 and its decision to choose native dual-stack technology to manage the transition from IPv4
LIME, the Caribbean operation of Cable & Wireless Communications, has implemented a caching strategy to deal with its data traffic deluge, says COO David Crawford, who also talks about customer care and cloud services
The implementation of a customer experience management (CEM) strategy at Singapore's StarHub has helped boost the operator's bottom line, says CEO Neil Montefiore
Huawei's Yuan Peng reviews strategies and solutions to help operators make a smooth transition from IPv4 to IPv6 in the face of the impending depletion of IPv4 addresses
Michael Ansley, executive head of business partners at South African operator Cell C, talks to Pyramid Research analyst Badii Kechiche about the emerging 3G market and how Cell C is dealing with increasing data services competition
Heavy Reading Chief Analyst Graham Finnie looks at all the angles he'll be tackling around policy control at Mobile World Congress, including charging, RAN congestion, analytics and diameter routing
Operators face a number of challenges as they build out their IP networks. Heavy Reading senior analyst Stan Hubbard identifies some of those key issues, including convergence, interoperability and network visibility
As mobile networks face denial-of-service attacks and other threats, Heavy Reading Senior Analyst Patrick Donegan highlights the network security options available to mobile network operators
The CenturyLink merger is bringing Savvis cloud services to the SMB market, but users are sometimes expecting more than cloud can deliver in its early days
NTT Americas CTO Doug Junkins discusses how it has linked its data centers around the globe with an optical IP backbone to deliver Virtual Data Centers to multinational enterprises
See how EANTC validated Crossbeam's firewall performance for mobile networks, and the importance of securing the interface to the Internet from Heavy Reading's Gabriel Brown
At the RIM booth at CES 2012, Fritz Nelson walks through a new, improved BlackBerry PlayBook. Its improved features sound great, but the demo tablet doesn't always cooperate
Achim Berg, CVP of Microsoft's recently formed Operator Channels team, explains how working through the operators is good business and why he's not afraid of Google
