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Telefonica Europe CEO Matthew Key discusses the changing state of the mobile industry and says providing a good customer experience is the way for mobile operators to prevent becoming commoditized bit pipes
Telefonica Europe CEO Matthew Key talks about the network capacity challenges brought on by the iPhone and other smartphones, how Wi-Fi can help, and shares the latest on the operator's LTE trials in Germany
Mike Galvin, managing director of research at BT Innovate & Design, says the key aspect in technology development the UK operator is looking for is integration between network and IT systems
BT's CTO/CIO Clive Selley talks about the 21CN, voice service innovation, wireless spectrum, and West Ham's prospects in the Premier League (yes, some good ol' soccer banter)
At service turn-up, the provider’s job is only beginning. Managing and maintaining the customer experience through the entire service life cycle requires a new level of service management tools. Learn how to shift from reactive circuit monitoring to proactive service management
Heavy Reading Senior Analyst Patrick Donegan (along with his wild and wavy jacket) injects some much needed sanity into the mobile network security debate, and shares his views on backhaul for LTE
