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Michael O'Hara, chief marketing officer at the GSM Association, tells Light Reading's Ray Le Maistre what's in store at this year's show in Barcelona, and talks about operator/app developer relationships
At service turn-up, the provider’s job is only beginning. Managing and maintaining the customer experience through the entire service life cycle requires a new level of service management tools. Learn how to shift from reactive circuit monitoring to proactive service management
At Light Reading's Service Provider IT (SPIT) event in London, fonYou CEO Fernando Nunez Mendoza talks about the development of his company's cloud-based mobile services platform and a deployment in South Africa
Gil Katz of Harmonic talks about how to free up bandwidth for new revenue-generating services with the company’s SUPRALink Universal Transmitter and explains IP Cable and what the company brings to the market
At Light Reading's Service Provider IT (SPIT) event in London, BT's Group Customer Experience Director Jo Upward talks about how and why the operator introduced a company-wide customer-focused initiative
Lindsay Newell, Vice President Marketing of Alcatel-Lucent's IP Division, discusses the impact of data traffic on mobile networks and some of the tools and technologies available to help mobile service providers optimize their networks
As part of Light Reading's Bridging the Chasm coverage, BT's Clive Selley, who is the operator's CTO and CIO, talks about his job and explains why BT decided to have one senior management executive in charge of both networks and IT
AT CES 2011, Verizon Wireless Executive Director of 4G LTE Strategy Lindsay Notwell talks about how the operator expects its LTE network to evolve this year
At CES 2011, Opera debuted its Web browser for tablet computers on a variety of different operating systems and talked about how consumers can now sync browser bookmarks and content between disparate devices
Amdocs executives Tal Givoly and Gil Rosen discuss the dramatic technology and cultural changes surrounding service-provider billing. Also, the execs pinpoint collaboration happening in service-provider IT and network groups