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At service turn-up, the provider’s job is only beginning. Managing and maintaining the customer experience through the entire service life cycle requires a new level of service management tools. Learn how to shift from reactive circuit monitoring to proactive service management
Gil Katz of Harmonic talks about how to free up bandwidth for new revenue-generating services with the company’s SUPRALink Universal Transmitter and explains IP Cable and what the company brings to the market
As part of Light Reading's Bridging the Chasm coverage, BT's Clive Selley, who is the operator's CTO and CIO, talks about his job and explains why BT decided to have one senior management executive in charge of both networks and IT
AT CES 2011, Verizon Wireless Executive Director of 4G LTE Strategy Lindsay Notwell talks about how the operator expects its LTE network to evolve this year
Amdocs executives Tal Givoly and Gil Rosen discuss the dramatic technology and cultural changes surrounding service-provider billing. Also, the execs pinpoint collaboration happening in service-provider IT and network groups
