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8:15 AM All the effort service providers put into a simple, powerful network experience is wasted if the bills they send to consumers are confusing and full of unnecessary jargon and analytics
7:30 AM Our salary report is making the rounds here at 4G World and carriers may need to fill very different types of jobs as more consumers start using LTE
11:00 AM Metaswitch CEO John Lazar and CTO Martin Taylor talk about the company's place in an evolving network and its future as a software-focused business
10:45 AM Saar Gillai, the CTO of HP Networking, discusses the overall opportunity for software-defined networking and HP's perspective on this new way of thinking about networks
7:00 AM With no iPhone 5 coming this week, MetroPCS relies on unlimited data plans and contract-free devices to promote its LTE network and to communicate its value to customers
11:15 AM Service providers want to manage and measure the customer experience, but what good are data and usage stats when a customer service culture doesn't exist?
1:00 PM At CES, I put Verizon's Eric Bruno on the spot to walk me through a day in the 'Borderless Life.' The idea is that all your network services can be available on any connected device
11:00 AM Phil checks out Verizon's FiOS TV service on the Microsoft Xbox 360. But why put a subset of its TV service on a gaming console? Verizon's Joe Ambeault explains
10:00 AM Ericsson's Keith Shank helps us take a step back and discuss what LTE means for consumers and service providers, as well as how it changes the mobile network
4:00 PM The tablet computing market is so desperate to stand out against the iPad that it's taken to killing us with clutter and insulting early adopters of the technology
7:25 AM Some recent moves by CNN and AT&T seem inspired by Netflix, giving consumers more options for getting content on the go (at no additional cost)
Why applaud AT&T's mobile data caps? Most people will pay less for data, and video services on specialized networks might catch on. Also, competitive regional network operators can now use price as a more effective weapon
