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The marriage of mobility and the Internet promises to define the way people view connectivity forever. As devices become intelligent personal mini-computers, consumers will have the full power of the Internet at their fingertips anywhere and anytime, dramatically shaping the way they manage their everyday lives. Nowhere is this playing out more clearly than in mobile commerce, giving our highly mobilized society the ability to pay bills or purchase goods and services on the go. This has the potential to unleash an entirely new economic model, and mobile operators are well positioned to take advantage of this lucrative market, which represents billions of transactions and revenues going forward.
Businesses need to be agile to respond to customers, rapidly changing opportunities, and dynamic market conditions. Service-oriented architecture (SOA) is a crucial approach to ensuring and enabling that agility. We talked to IBM's head of SOA, Sandy Carter, and the CIO of Austin Energy, Andres Carvallo. They talked about some the business drivers, the key technology considerations, and some real-world SOA success.
Collaboration and communication has changed. It is no longer just an internal tool, but one that extends to partners and customers as well. But the technology has also quickly evolved. The Internet has enabled much richer communication and collaboration, in the form of real-time collaboration, on both wired and wireless infrastructure. We talked to Bruce Morse, IBM's head of Unified Communications Software, and Marty Parker, Principle of UniComm Consulting about the realities of these changes.
