Light Reading

Light Reading's 2011/2012 Salary Survey

Light Reading
10/12/2011
50%
50%

Looking for some good news? Try this on for size. Salaries in the communications industry didn't take a year-on-year dive in 2011, according to the data gleaned from Light Reading's second annual Salary Survey of more than 2,500 telecom professionals, including more than 700 service provider staff.

But here's the bad news. The level of layoffs took many in the industry by surprise. As a result, expectations for a brighter, more lucrative future remain low as the telecom sector searches for stability.

The data from this year's respondents showed that salaries began to stabilize in 2011, but layoffs were higher than expected. Even so, this didn't seem to alter our respondents' job satisfaction levels or expectations for the future. For the most part, they were just as lukewarm as they were last year. (See Light Reading's 2010/2011 Salary Survey.)

From the respondents, we learned:

  • More than 60 percent of respondents increased their income year-on-year in 2011, while 65 percent expect to make more in 2012
  • In 2010, only 15 percent of respondents thought their department would reduce headcount in the year ahead, but 28 percent of those we surveyed this year say their companies did make job cuts. On the flip side, additions were exactly as predicted, at 38 percent
  • Like last year, less than half plan to leave their current employer in the next year
  • And, three quarters of respondents were satisfied with their employer overall


Companies in 2011 were subject to increased consolidation, outsourcing and technology advances that made some positions redundant. Hiring in the communications industry took a hit, too, especially in relatively new markets such as India. According to a recent report in the Economic Times, telecom hiring has been reduced by 70 percent, with new positions reserved for top-level executives.

Consolidation, cutbacks and productivity gains
Consolidation is to blame for some of the cutbacks as many are still feeling the effects of past mergers, such as Verizon Wireless 's 2008 acquisition of Alltel. As we noted last year, the effects of M&A weren't yet reflected in last year's survey as most newly merged companies were still shaking out redundant positions. (See Calix CEO Claims Occam for Its Ethernet, Qwest-Century Link Gets OKs and The New Genband: Day One.)

Of course, this year, the most talked about merger is one for which we have yet to see the outcome. If AT&T Inc. (NYSE: T) is allowed to acquire T-Mobile US Inc. , it could bring 5,000 call center jobs back to the U.S., but would also inevitably mean significant job cuts. (See Sprint: Study Debunks AT&T's Job Claims .)

At the same time, vendors and wireless operators such as Sprint Corp. (NYSE: S) and Telefónica SA (NYSE: TEF) have been busy reducing headcount as new technologies improve productivity: for example, online or self-serve customer service improvements are negating the need for large call centers. In fact, these days, corporations will buy just about any product that will improve productivity and reduce the cost of doing business, according to Randy Chambers, a recruiter with the Telecom Search Group.

"When they see an opportunity to lay off 10 percent of their workforce and maintain the same productivity, they’ll buy it immediately," Chambers says. "The more technology improves, the fewer employees needed to run the company."

Looking ahead
The story could be different next year as 4G growth spurs job creation. According to an August Deloitte Development LLC study, operators could invest $25 billion to $53 billion in the next-gen networks between 2012 and 2016, creating 371,000 to 771,000 new jobs. (See 4G Investment Will Mean U.S. Job Growth and Scarce Spectrum Could Set Back Job Growth.)

But this year, it's still a story of struggling to maintain stability. To get a sense of the employment landscape across the globe, and see how it's evolved since last year, we've broken down the survey into the numbers, the changes and the intangibles that made up the communications industry in 2011.

Here’s a hyperlinked contents list:



— Sarah Reedy, Senior Reporter, Light Reading Mobile

Next Page: Who Works Where
(1)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View
sam masud
50%
50%
sam masud,
User Rank: Light Sabre
12/5/2012 | 4:50:09 PM
re: Light Reading's 2011/2012 Salary Survey


No surprise here. Job cuts are up cause the work is going overseas. Salaries are cause the one remaining have to work harder and longer. That's it.

Educational Resources
sponsor supplied content
Educational Resources Archive
Flash Poll
From The Founder
The Swedish vendor has undergone a significant transformation during the past few years, adjusting to the demands of next-generation communications companies.
LRTV Documentaries
The 3GPP's Road to 5G Standardization

4|17|15   |   4:43   |   (0) comments


Satoshi Nagata, chairman of the 3GPP's TSG-RAN group and a manager at NTT Docomo, explains the standardization process for 5G, as well as the biggest challenges and opportunities.
LRTV Documentaries
AlcaLu CTO Makes the Case for a New 5G Air Interface

4|16|15   |   3:54   |   (0) comments


Michael Peeters, CTO of wireless at Alcatel-Lucent, explains why 5G will require a new air interface to meet its diverse performance targets.
LRTV Documentaries
AlcaLu + Nokia: The New Uber-Vendor

4|15|15   |   2:42   |   (4) comments


Heavy Reading Senior Analyst Gabriel Brown discusses the technological and competitive opportunities and challenges if a merger between Alcatel-Lucent and Nokia comes to pass.
LRTV Huawei Video Resource Center
Huawei's Data Center Power Play

4|15|15   |   6:22   |   (0) comments


Huawei has developed industry-leading energy efficiency capabilities for its indoor and outdoor data center solutions, explains Dr. Fang Liangzhou, vice president of Huawei's Network Energy product Line.
LRTV Huawei Video Resource Center
Huawei’s Routers, Switches Get the Green Mark

4|15|15   |   2:02   |   (0) comments


TUV Rheinland's Frank Dudley explains how Huawei's routers and switches have been successfully tested by energy efficiency experts and have gained Green Mark Certification.
LRTV Documentaries
A Finn, a Frenchman & a Guy From New Jersey Walk Into a Merger...

4|15|15   |   3:17   |   (0) comments


Stop us if you've heard this one before... Light Reading CEO Founder & CEO Steve Saunders weighs in on the technical and cultural implications of a Nokia and Alcatel-Lucent merger.
LRTV Huawei Video Resource Center
Accounting for Better Solutions

4|10|15   |   02:31   |   (1) comment


Murad Yousuf, CTO at Saudi Arabia's Ministry of Finance (Dept. of Zakat & Income Tax), talks about the benefits of deploying router technology from Huawei.
LRTV Huawei Video Resource Center
What's in Store for Huawei & DataCore?

4|10|15   |   05:44   |   (0) comments


At the CeBIT trade show in Hannover, Germany, George Teixeira, CEO of software-defined storage (SDS) specialist DataCore Software, explains why he has just signed a partnership agreement with Huawei Technologies.
LRTV Huawei Video Resource Center
Du Puts Its Faith in Huawei's Routers

4|9|15   |   3:42   |   (0) comments


Adnan Masood, director of Enterprise MS Solutions Marketing at du, the United Arab Emirates (UAE) operator also known as Emirates Integrated Telecommunications Company, explains why his company chose to use Huawei's multifunctional AR routers as part of its managed enterprise services.
LRTV Huawei Video Resource Center
Huawei Gets Active in the Data Center

4|9|15   |   3:17   |   (0) comments


With enterprise users looking to maximize the use of their data center assets, Huawei’s Chief Architect & Technical Director of IT Data Center Solutions, Bruce Su, explains how the company's six-layer active-active data center solution is eradicating the need to deploy passive, redundant data center assets.
LRTV Huawei Video Resource Center
Blue Consult & Huawei for a Better Solution

4|8|15   |   4:01   |   (0) comments


Martin Rott, CEO, and Marc Metzler, head of sales virtualization, from Germany's Blue Consult discuss their collaboration with Huawei and TrendMicro to develop a secure, scalable IT platform that can meet the needs of the most demanding enterprise users.
LRTV Huawei Video Resource Center
Beach Petroleum on eLTE & Mining

4|8|15   |   3:09   |   (0) comments


Network systems integrator Jeremy Hamlyn explains how Huawei's secure packet-based trunking communications system, eLTE, can help remote communities and companies in the mining, oil and gas sectors, deploy efficient communications networks that are perfect for video and data as well as voice.
Upcoming Live Events
May 5, 2015, Hyatt McCormick Place, Chicago, IL
May 6, 2015, Georgia World Congress, Atlanta, GA
May 12, 2015, Grand Hyatt, Denver, CO
May 13-14, 2015, The Westin Peachtree, Atlanta, GA
June 8, 2015, Chicago, IL
June 9-10, 2015, Chicago, IL
June 9, 2015, Chicago, IL
June 10, 2015, Chicago, IL
September 29-30, 2015, The Westin Grand Müchen, Munich, Germany
November 11-12, 2015, The Westin Peachtree Plaza, Atlanta, GA
All Upcoming Live Events
Infographics
Network Instruments, a JDSU division, shares results from its 2015 State of the Network, a global survey on security.
Hot Topics
Verizon Scores New OTT Content Deals
Mari Silbey, Independent Technology Editor, 4/16/2015
Can WiFi Calling Find Its Voice?
Iain Morris, News Editor, 4/13/2015
Senator Proposes New 'Title X' for Net Neutrality
Carol Wilson, Editor-at-large, 4/13/2015
Nokia, Alcatel-Lucent in Merger Talks
Iain Morris, News Editor, 4/14/2015
Nokia & Alcatel-Lucent: What's Going On?
Ray Le Maistre, Editor-in-chief, 4/15/2015
Like Us on Facebook
Twitter Feed
Webinar Archive
BETWEEN THE CEOs - Executive Interviews
Data Center Interconnect, or DCI, is one of the hottest sectors in telecom currently. Since coming back to Light Reading last year, prodigal-son style, I've ...
LR CEO and Founder Steve Saunders sits down with the head of Qosmos to talk about the changing state of the art in deep packet inspection technology, including its role in SDN and NFV architectures.
Cats with Phones
Steve's Phone Click Here
Steve Saunders's personal phone.