& cplSiteName &

Light Reading's 2011/2012 Salary Survey

Light Reading
10/12/2011
50%
50%

Looking for some good news? Try this on for size. Salaries in the communications industry didn't take a year-on-year dive in 2011, according to the data gleaned from Light Reading's second annual Salary Survey of more than 2,500 telecom professionals, including more than 700 service provider staff.

But here's the bad news. The level of layoffs took many in the industry by surprise. As a result, expectations for a brighter, more lucrative future remain low as the telecom sector searches for stability.

The data from this year's respondents showed that salaries began to stabilize in 2011, but layoffs were higher than expected. Even so, this didn't seem to alter our respondents' job satisfaction levels or expectations for the future. For the most part, they were just as lukewarm as they were last year. (See Light Reading's 2010/2011 Salary Survey.)

From the respondents, we learned:

  • More than 60 percent of respondents increased their income year-on-year in 2011, while 65 percent expect to make more in 2012
  • In 2010, only 15 percent of respondents thought their department would reduce headcount in the year ahead, but 28 percent of those we surveyed this year say their companies did make job cuts. On the flip side, additions were exactly as predicted, at 38 percent
  • Like last year, less than half plan to leave their current employer in the next year
  • And, three quarters of respondents were satisfied with their employer overall


Companies in 2011 were subject to increased consolidation, outsourcing and technology advances that made some positions redundant. Hiring in the communications industry took a hit, too, especially in relatively new markets such as India. According to a recent report in the Economic Times, telecom hiring has been reduced by 70 percent, with new positions reserved for top-level executives.

Consolidation, cutbacks and productivity gains
Consolidation is to blame for some of the cutbacks as many are still feeling the effects of past mergers, such as Verizon Wireless 's 2008 acquisition of Alltel. As we noted last year, the effects of M&A weren't yet reflected in last year's survey as most newly merged companies were still shaking out redundant positions. (See Calix CEO Claims Occam for Its Ethernet, Qwest-Century Link Gets OKs and The New Genband: Day One.)

Of course, this year, the most talked about merger is one for which we have yet to see the outcome. If AT&T Inc. (NYSE: T) is allowed to acquire T-Mobile US Inc. , it could bring 5,000 call center jobs back to the U.S., but would also inevitably mean significant job cuts. (See Sprint: Study Debunks AT&T's Job Claims .)

At the same time, vendors and wireless operators such as Sprint Corp. (NYSE: S) and Telefónica SA (NYSE: TEF) have been busy reducing headcount as new technologies improve productivity: for example, online or self-serve customer service improvements are negating the need for large call centers. In fact, these days, corporations will buy just about any product that will improve productivity and reduce the cost of doing business, according to Randy Chambers, a recruiter with the Telecom Search Group.

"When they see an opportunity to lay off 10 percent of their workforce and maintain the same productivity, they’ll buy it immediately," Chambers says. "The more technology improves, the fewer employees needed to run the company."

Looking ahead
The story could be different next year as 4G growth spurs job creation. According to an August Deloitte Development LLC study, operators could invest $25 billion to $53 billion in the next-gen networks between 2012 and 2016, creating 371,000 to 771,000 new jobs. (See 4G Investment Will Mean U.S. Job Growth and Scarce Spectrum Could Set Back Job Growth.)

But this year, it's still a story of struggling to maintain stability. To get a sense of the employment landscape across the globe, and see how it's evolved since last year, we've broken down the survey into the numbers, the changes and the intangibles that made up the communications industry in 2011.

Here’s a hyperlinked contents list:



— Sarah Reedy, Senior Reporter, Light Reading Mobile

Next Page: Who Works Where
(1)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
sam masud
50%
50%
sam masud,
User Rank: Light Sabre
12/5/2012 | 4:50:09 PM
re: Light Reading's 2011/2012 Salary Survey


No surprise here. Job cuts are up cause the work is going overseas. Salaries are cause the one remaining have to work harder and longer. That's it.

From The Founder
Cisco's Conrad Clemson, recently promoted to head up the company's Service Provider Apps & Platforms developments, talks to Light Reading's Founder and CEO Steve Saunders about how he's bringing cloud video, mobile and virtualization together to empower network operators.
Flash Poll
Live Streaming Video
Charting the CSP's Future
Six different communications service providers join to debate their visions of the future CSP, following a landmark presentation from AT&T on its massive virtualization efforts and a look back on where the telecom industry has been and where it's going from two industry veterans.
LRTV Interviews
Heavy Reading: The Web-Scale View

1|18|17   |     |   (0) comments


At Light Reading's 2020 Vision Executive Summit in Rome, Heavy Reading's former chief analyst Patrick Donegan shared insight from the recent web-scale operators report, which featured research on how web-scale operators view the market, the best web-scale companies to ...
LRTV Custom TV
Cisco's Cloud Scale Networking: Automation, Virtualization & Simplification

1|18|17   |     |   (0) comments


Cisco's Sanjeev Mervana outlines the latest innovations in networking technology at CES 2017 in Las Vegas.
LRTV Custom TV
ADVA Talks Innovation & the Future of Networking

1|17|17   |     |   (0) comments


Ray Le Maistre and Christoph Glingener, CTO of ADVA Optical Networking, discuss the current state of the industry, cooperation and collaboration, open innovation and the future of networking.
LRTV Custom TV
Cisco's Infinite Video Platform

1|17|17   |     |   (0) comments


Cisco's Infinite Video Platform allows service providers to deliver broadcast-quality video over IP networks. Infinite video supports many devices, from 4K TVs to tablets to game consoles. Join Cisco's Rajeev Raman for a brief tour and live demo.
LRTV Interviews
Masergy: Ability to Adapt Key for NFV

1|16|17   |   6:40   |   (0) comments


Speaking at Light Reading's 2020 Vision in Rome, Masergy's VP, Global Technology, Ray Watson, said agility is key to providing the mix and match NFV-based services that are driving business for the managed service provider today.
LRTV Interviews
Equinix: The Data Explosion

1|13|17   |   4:16   |   (0) comments


At Light Reading's 2020 Vision in Rome, Eric Schwartz, president of EMEA, Equinix, talked about how Equinix is helping its customers manage the influx of data today, and how it's preparing for a future filled with millions of connected IoT devices.
LRTV Interviews
Heavy Reading: The Changing Data Center Landscape

1|12|17   |   6:05   |   (1) comment


At Light Reading's 2020 Vision event in Rome, Heavy Reading's Senior Analyst Roz Roseboro talks about how virtualization is impacting data center evolution and how that evolution is affecting the relationship between service providers, data center operators and public cloud providers.
LRTV Interviews
Boingo: Prepping for Millions of Devices

1|12|17   |   5:07   |   (1) comment


At Light Reading's 2020 Vision in Rome, Boingo's CTO Derek Peterson discusses how wireless operators will address the needs of low-bandwidth and high-bandwidth apps at the same time, the need for more MHz, the impact of IoT and more.
LRTV Interviews
Comcast Shows Off Gig Gateway at CES

1|11|17   |     |   (1) comment


With its largest presence at CES in years, Comcast took the wraps off its long-awaited gigabit gateway and a new platform for managing the home WiFi network. Light Reading Senior Editor Mari Silbey sat down with EVP Chris Satchell to discuss the latest Comcast advance, and met with VP of Product Strategy and Development Andrea Peiro to walk through a demo of the ...
LRTV Interviews
Colt: End-to-End Key for 2017

1|10|17   |   6:21   |   (0) comments


At Light Reading's 2020 Vision Executive Summit in Rome, Nico Fischbach of Colt said having a multi-carrier, end-to-end service proposition is going to be key for 2017 -- and SD-WAN is instrumental in making it happen.
From the Founder
Cisco's Clemson on Mobile Cloud Video

1|9|17   |     |   (1) comment


Cisco's Conrad Clemson, recently promoted to head up the company's Service Provider Apps & Platforms developments, talks to Light Reading's Founder and CEO Steve Saunders about how he's bringing cloud video, mobile and virtualization together to empower network operators. "If you think about where we're going… whether it's a mobile application, or a video ...
LRTV Custom TV
VMware Telco NFV Solutions – Preparing for 5G & IOT

1|9|17   |     |   (0) comments


Shekar Ayyar, EVP & Corporate Strategy/General Manager of Telco for VMware, discusses VMware's Telco NFV solutions role and foundation for the Imminent Arrival of 5G & IOT.
Upcoming Live Events
March 21-22, 2017, The Curtis Hotel, Denver, CO
May 15-17, 2017, Austin Convention Center, Austin, TX
All Upcoming Live Events
Infographics
Hot Topics
A Women in Comms Glossary
Sarah Thomas, Director, Women in Comms, 1/18/2017
Is Cable One Beefing Up for Slaughter?
Alan Breznick, Cable/Video Practice Leader, Light Reading, 1/20/2017
Nokia CTO: 2017 Is the Year 5G Gets in the Field
Dan Jones, Mobile Editor, 1/19/2017
TV's Paradox: No HDR Without 4K
Mari Silbey, Senior Editor, Cable/Video, 1/17/2017
Cable Has One Thing Verizon Needs
Mari Silbey, Senior Editor, Cable/Video, 1/17/2017
Like Us on Facebook
Twitter Feed
BETWEEN THE CEOs - Executive Interviews
Light Reading founder and CEO Steve Saunders chats with Sportlogiq CEO Craig Buntin about sports data analysis.
Eyal Waldman, CEO of Mellanox Technologies, speaks to Steve Saunders, CEO of Light Reading, for an exclusive interview about the 100 GB cable challenge, cybersecurity and much more.
Animals with Phones
Live Digital Audio

Playing it safe can only get you so far. Sometimes the biggest bets have the biggest payouts, and that is true in your career as well. For this radio show, Caroline Chan, general manager of the 5G Infrastructure Division of the Network Platform Group at Intel, will share her own personal story of how she successfully took big bets to build a successful career, as well as offer advice on how you can do the same. We’ll cover everything from how to overcome fear and manage risk, how to be prepared for where technology is going in the future and how to structure your career in a way to ensure you keep progressing. Chan, a seasoned telecom veteran and effective risk taker herself, will also leave plenty of time to answer all your questions live on the air.