This podcast examines how service providers are revamping their managed services and how Windstream is evolving from a traditional telco to a true managed services provider.

Kelsey Ziser, Senior Editor

February 6, 2020

Podcast: Windstream's managed services moves

In the market for managed services, traditional telcos are on a journey to provide the right mix of business services that support an increasingly mobile workforce.

Scott Yelton and Mike Frane from Windstream Enterprise join Light Reading's Phil Harvey and Kelsey Ziser on the podcast to discuss how Windstream's approach to managed services, unified communications and SD-WAN continues to change as the enterprise workforce becomes more mobile.

The Windstream execs explain how their company is revamping its communications and SD-WAN services portfolio and evolving from being a traditional telco to a true managed services provider.

"Windstream's use of video content collaboration tools increased by 360% just between 2018 and 2019," says Yelton. "If we are even setting the example, the market isn't too far behind … the environment for delivery is changing. It's not just 'is your corporate LAN equipped with all the right security settings to handle the unit communication service?' Now anywhere they are, [our customers] expect it to work."

Want to hear more? The Light Reading podcast is available on Apple Podcasts, Spotify and many other podcast platforms.

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— Kelsey Kusterer Ziser, Senior Editor, Light Reading

About the Author(s)

Kelsey Ziser

Senior Editor, Light Reading

Kelsey is a senior editor at Light Reading, co-host of the Light Reading podcast, and host of the "What's the story?" podcast.

Her interest in the telecom world started with a PR position at Connect2 Communications, which led to a communications role at the FREEDM Systems Center, a smart grid research lab at N.C. State University. There, she orchestrated their webinar program across college campuses and covered research projects such as the center's smart solid-state transformer.

Kelsey enjoys reading four (or 12) books at once, watching movies about space travel, crafting and (hoarding) houseplants.

Kelsey is based in Raleigh, N.C.

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