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Level 3, FCC Settle Rural Call Investigation

March 13, 2013 |
WASHINGTON, D.C. -- Level 3 Communications, LLC, resolving an investigation into the company’s rural call completion practices, has agreed to meet rigorous, verifiable call completion standards and to provide extensive records that will assist FCC enforcement of rules protecting against failed calls to rural areas. Level 3 will also make a $975,000 voluntary contribution to the U.S. Treasury, and has agreed to make additional $1 million voluntary contributions going forward if it misses specified quarterly benchmarks.

FCC Chairman Julius Genachowski said, “When calls to Americans in rural communities aren’t reliably completed, the consequences are both life-threatening and damaging economically. As today’s action shows, resolving this complex problem is a major priority for the FCC. We will follow the facts and data, and we will hold responsible parties accountable.”

Enforcement Bureau Chief Michele Ellison said, “Basic long distance phone calls are failing in many areas of rural America at alarming rates. This is unacceptable. Rural residents and businesses should be able to receive a work-related or emergency call with the same reliability and call quality as others do.”

Level 3 Communications Inc.



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