& cplSiteName &

Leading Lights Finalists 2014: Most Innovative Enterprise Service

Carol Wilson
5/22/2014
50%
50%

This will be remembered as the year that bandwidth-on-demand took over the Leading Lights award for Most Innovative Enterprise Service. In what is likely a reflection of the enterprise demand for more flexible bandwidth offerings, four of our six finalists offer some form of immediate delivery of additional bandwidth.

But, as you'll read below, each company -- Masergy Communications Inc. , Pacnet , tw telecom inc. (Nasdaq: TWTC), and XO Communications Inc. -- has its own take on how to give customers flexible bandwidth options on a pay-as-you-go basis. But most of them are targeting the same enterprise needs: flexible bandwidth to match the on-demand compute and storage of cloud services and the variability of diverse data needs.

Two other finalists, Lightpath and NaviSite (Nasdaq: NAVI), offer variations on hosted and cloud services, respectively, zeroing in on some more specific enterprise requirements in their effort to differentiate their offers in a crowded service provider field.

Here's a closer look at our nominees:

Lightpath Hosted Voice BC/DR Enhancements
Businesses in the New York area have become all too familiar with the need for business continuity, given the recent weather-related disasters that have struck that area. Lightpath has now added business continuity and disaster recovery as an enhanced feature on its Hosted Voice service, enabling its voice customers to buy the services as simple add-ons. The services offered allow businesses to react quickly in the event of an emergency by automating call processes.

The new feature allows a business to easily create and send a pre-recorded message to a large contact list to alert employees, customers, or others to events such as delayed office openings or emergency closings. Calls are scheduled to be made periodically until the message is delivered.

A second function, called Firebar, allows enterprises to automatically establish an emergency audio conference with a pre-designated list of individuals, such as a designated crisis team. The audio conference is initiated when one team member calls the Firebar number, at which point outgoing calls are made to the rest of the list. Once identities are confirmed, the conference call is established.

Masergy Communications Inc.'s Calendar-Based Bandwidth Scheduling for Intelligent Service Control (ISC)
This service makes it possible for enterprises to easily set up additional bandwidth when it is needed for events such as backup or replication or large multi-point high-def video conference calls.

It builds on Masergy's ISC application, which has been in use for more than 10 years delivering web-based customer access to dynamically control network services. Using the ISC, Masergy customers can increase and decrease the port size and service planes in real-time and only pay for the bandwidth used.

The newer calendar features let Masergy customers pre-schedule bandwidth modifications to coincide with their specific business needs.

NaviSite's NaviCloud Desktop-as-a-Service
The NaviCloud Desktop–as-a-Service is a virtual desktop that can be accessed via any device in any location. Enterprises can allow workers to access their desktop -- with their saved and maintained changes -- wherever they need to, or they can set up a virtual desktop that is non-persistent and does not retain changes so that IT resources and assets are centrally controlled.

The service targets companies that are modernizing their workforce and changing the way employees work. In addition, it works for companies which have a largely remote or mobile workforce and need a scalable way to allow employees to securely access critical resources, while the company maintains compliance regulations and performance standards.

The NaviCloud DaaS can be customized to meet a wide range of uses in addition to more traditional bring-your-own device strategies including public kiosks, support for seasonal and contract works, shared work terminals, knowledge workers, and engineering or development tasks that require additional resources for limited periods of time.

One of the advantages of the DaaS is that it controls capex and increased burdens on IT services.

Pacnet's Pacnet Enabled Network
The Pacnet Enabled Network uses SDN to deliver on-demand bandwidth within minutes across the network's integrated networks and data centers which extend from multiple points in Asia across the subsea network to the US. The service is currently available in 11 points of presence in Hong Kong, Singapore, Australia, Tokyo, and the US, but can be extended through interconnected networks.

Customers can turn up additional Layer 2 Ethernet bandwidth via a graphical user interface when and where they need it on the PEN, in an average time of 15 minutes. The next step for Pacnet will be adding MPLS and wavelength as on-demand options.

The PEN service also connects with Amazon Web Services Inc. Direct Connect to enable enterprises to combine flexible bandwidth with cloud computing. Enterprises are able to access the Pan Asian Virtual Data Center Network, which gives them virtual connections to Pacnet partners and can extend enterprise-class data centers and private cloud environments to external cloud vendors, so that Pacnet customers can build hybrid cloud gateways that connect multiple cloud environments.

tw telecom's Alerts Driven Dynamic Capacity
The latest wrinkle in tw telecom's Dynamic Capacity capabilities is an automated process of adding on-demand bandwidth as needed when mission-critical applications require it, based on pre-set bandwidth thresholds set by the enterprise.

When a pre-set threshold is exceeded, indicating the need for additional Business Ethernet bandwidth, that bandwidth is allocated for the time period it is needed enabling double or triple the amount of typical bandwidth to be available. Using proprietary technology, tw telecom takes away the headache of pre-determining peak bandwidth requirements, and automates the process of increasing and decreasing bandwidth, thus freeing up IT manpower.

Alerts-Driven Dynamic Capacity also gives enterprises a chance to future-proof their networks and puts them in greater control of how and when additional bandwidth is used.

XO Communications' Bandwidth on Demand (BoD)
XO's take on BoD offers automatic "burstable" bandwidth as network connections expand to accommodate extra traffic while maintaining Quality of Service characteristics, instead of pre-scheduled portal based BoD.

The BoD offer is intended to support public, private, and virtual private connections as well as hybrid cloud environments. In addition, XO offers AWS Direct Connect service as well as direct connections into other cloud environments to support a multi-cloud strategy for customers, with the most flexible on-ramps.

The XO service requires customers to commit to a minimal amount of bandwidth on an average monthly basis and then pay for the on-demand as used. The focus is on maximum flexibility and ease of use.

So are our on-demand bandwidth entries truly reflective of the industry's innovation? Let us know in the comments section.

We are going to be awarding the Leading Lights on June 17 in conjunction with our Big Telecom Event, if you haven't heard about that yet, you are not paying attention! Both the ceremony and the event itself are worth checking out.

— Carol Wilson, Editor-at-Large, Light Reading

(0)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
From The Founder
The independent evaluation of Nokia's key virtual network functions (VNFs) was a defining moment for the Finnish giant.
Flash Poll
Live Streaming Video
Charting the CSP's Future
Six different communications service providers join to debate their visions of the future CSP, following a landmark presentation from AT&T on its massive virtualization efforts and a look back on where the telecom industry has been and where it's going from two industry veterans.
LRTV Custom TV
Energy 2020: Growing Services, Not Consumption

6|24|16   |   07:18   |   (0) comments


Management of power requirements needs to be a key consideration as cable operators deploy new services, says Dan Cooper, vice president of critical infrastructure for Charter Communications and chair of the SCTE/ISBE Standards Program's Energy Management Subcommittee. In this video, Cooper discusses the importance of cable operators and technology partners ...
LRTV Huawei Video Resource Center
Huawei & TDC First to Launch DOCSIS 3.1 Trial in Europe

6|24|16   |     |   (0) comments


To meet the rising demands for high-speed broadband and to tackle fierce competition for 1.5 million household, TDC wanted to upgrade its network to use the latest technology. Using Huawei's DOCSIS 3.1 solution, TDC is now able to offer gigabit speeds to its customers.
LRTV Documentaries
OPNFV Summit: Key Takeaways

6|22|16   |   03:28   |   (0) comments


MANO shortfalls, an increasingly bloated open source ecosystem and the cultural challenges for network operators were among the key takeaways from the OPNFV Summit in Berlin.
LRTV Huawei Video Resource Center
Bringing Ultra Broadband to the South Pacific

6|22|16   |   7:55   |   (0) comments


At Singapore's UBBS 2016 summit, Light Reading speaks to Lim Chee Siong, Huawei's CMO in the South Pacific Region.
LRTV Custom TV
Juniper's NFV Platform

6|22|16   |     |   (0) comments


A telco cloud is a key enabler for service providers to deliver virtualized services to their customers. Juniper has a differentiated approach with an open and comprehensive NFV platform to build the cloud of the future for multiple use cases.
Women in Comms Introduction Videos
Infinera: The Glass Ceiling's Been Broken

6|22|16   |   4:34   |   (0) comments


Shannon Williams, an engineer by trade and now the director of sales for Infinera's major accounts, draws confidence from being a female in a male-dominated industry and hopes other women will too as industry dynamics swing in our favor.
LRTV Custom TV
RAD Demonstrates SD-WAN Functionality at BCE 2016

6|22|16   |     |   (0) comments


In conjunction with Versa Networks, RAD demos a joint solution for SD-WAN implementation. The solution uses RAD's ETX-2i, a vCPE platform integrating a powerful IP and Carrier Ethernet NID/NTU with a field-pluggable x86 NFV module that runs Versa's FlexVNF for SD-WAN functionality. The demo implements SD-WAN over a simulated service provider footprint by deploying ...
LRTV Custom TV
Radware on Virtualizing Network Security

6|21|16   |     |   (0) comments


Radware's Michael O'Malley highlights the benefits for service providers of virtualizing network security.
LRTV Huawei Video Resource Center
Huawei 2016 UBBS World Tour: Singapore

6|21|16   |   02:39   |   (0) comments


Highlights from Huawei's UBBS World Tour event in Singapore.
LRTV Custom TV
The FlowBROKER Solution

6|21|16   |     |   (0) comments


During a demo at the Big Communications Event 2016, Accedian director of product line solutions Greg Spear demonstrates how the FlowBROKER distributed packet capture solution (part of Accedian's SkyLIGHT platform) can be used to troubleshoot and resolve QoE issues.

FlowBROKER is the industry's first lossless remote packet capture solution, which uses ...

LRTV Documentaries
BCE 2016: Dell & the New World Order

6|21|16   |   22:48   |   (0) comments


Dell's Jim Ganthier on how the very essence of enterprise is being affected by digital disruption – and how the cloud can help companies find a path forward.
LRTV Documentaries
BCE 2016: The CSP of the Future

6|20|16   |     |   (0) comments


Traditional telecom operators have been adopting new ways of doing business from the IT sector and emulating web-scale companies in their technology adoption. Are these strategies succeeding? A panel of experts at BCE considered the evidence...
Upcoming Live Events
September 13-14, 2016, The Curtis Hotel, Denver, CO
November 3, 2016, The Montcalm Marble Arch, London
November 30, 2016, The Westin Times Square, New York City
December 6-8, 2016,
May 16-17, 2017, Austin Convention Center, Austin, TX
All Upcoming Live Events
Infographics
A new survey conducted by Heavy Reading and TM Forum shows that CSPs around the world see the move to digital operations as a necessary part of their overall virtualization strategies.
Hot Topics
FCC to Vote on 5G Spectrum on July 14
Dan Jones, Mobile Editor, 6/20/2016
'Brexit' Vote Hits BT, Vodafone
Iain Morris, News Editor, 6/24/2016
Twitter Buys Magic Pony... Not That Kind
Mari Silbey, Senior Editor, Cable/Video, 6/20/2016
AT&T Settles on LTE for Cellular IoT
Dan Jones, Mobile Editor, 6/22/2016
Google Fiber Buys Webpass in Wireless Play
Iain Morris, News Editor, 6/23/2016
Like Us on Facebook
Twitter Feed
BETWEEN THE CEOs - Executive Interviews
At the BCE 2016 show in Austin, ECI Telecom CEO Darryl Edwards tells Light Reading founder and CEO about the Elastic Network concept and the company's NFV and cybersecurity developments.
Mark Dzuban, president and CEO of SCTE/ISBE, sits down with Steve Saunders in Light Reading's New York office to discuss the society's Energy 2020 campaign, including its mission to benefit the environment, enable economic benefits and the key challenges facing cable operators wanting to reduce energy consumption.
Animals with Phones
Live Digital Audio

Our world has evolved through innovation from the Industrial Revolution of the 1740s to the information age, and it is now entering the Fourth Industrial Revolution, driven by technology. Technology is driving a paradigm shift in the way digital solutions deliver a connected world, changing the way we live, communicate and provide solutions. It can have a powerful impact on how we tackle some of the world’s most pressing problems. In this radio show, Caroline Dowling, President of Communications Infrastructure & Enterprise Computing at Flex, will join Women in Comms Director Sarah Thomas to discuss the impact technology has on society and how it can be a game-changer across the globe; improving lives and creating a smarter world. Dowling, a Cork, Ireland, native and graduate of Harvard Business School's Advanced Management Program, will also discuss her experience managing an international team focused on innovation in an age of high-speed change.