BYOD is creating new challenges for IT. The top two sources of frustration were onboarding and then supporting the increasing number and variety of personal devices, far outranking even security concerns. The survey also found that IT is increasingly losing control of mobility budgets as departments assume greater responsibility for mobile initiatives. The number of enterprises in which IT manages the mobility spend has dropped to 48 percent, down from 53 percent in 2011. Forty (40) percent of companies' mobility budgets are now managed by non-IT departments. The complete report is available at www.ipass.com/resource-center/surveys-reports/reports/mer-2013/.

"IT is charged with implementing solutions to boost employee productivity, and BYOD does that. But as more personal mobile devices with multiple platforms and operating systems are used for work, IT managers are challenged to safeguard corporate data and keep roaming costs low. And when mobility budgets are managed by departments rather than IT, data roaming costs can be hard to control," said Barbara Nelson, chief technology officer, iPass. “With mobile on track to become the primary computing platform for the enterprise, IT can regain control by setting strong BYOD policies and enforcing them through solutions like the iPass Wi-Fi network and services and MobileIron's mobile device management platform.”

iPass Inc.