Light Reading
Verizon Telematic's director of enterprise architecture says that the software industry is not keeping up with the M2M space, which is also in need of more standardization.

Verizon: Telematics Needs Software, Standards

Sarah Thomas
6/4/2014
50%
50%

NICE, France – TM Forum Live! -- Standardized notification platforms are readily available for network and IT functions, but are lacking in the machine-to-machine (M2M) communications space, a Verizon telematics exec said here this week, noting that the software industry is still trying to catch up with the immense growth in M2M connections.

"Service providers have to be innovative, and be software developers as well until standards are there, and software packages are there to fulfill needs," Alida Fazlagic, director of enterprise architecture at Verizon Communications Inc. (NYSE: VZ), said in a presentation.

Fazlagic joined Verizon through its 2012 acquisition of Hughes Telematics, so her perspective is one of an architect charged with making telematics work over the long term, fitting it into her parent company's business strategy, and standardizing the architecture. She said this has been an enormous challenge given the number of business models they have been asked to support over the past eight years. (See Verizon Spends $612M for a Future in Cars.)

"We thought it was complicated when each customer had a physical address, then mobile devices required decoupling," she said. "Now the problem has become much more complicated with a lot more entities to deal with and a lot more relationships to manage. If you don't get them right, you'll find yourself in a position of not being able to support a new innovative service your business has defined."

What makes telematics unique is that the paying customer may not be the end-user, and the role they want a network operator to play varies as well. Some of Verizon's car customers, which include Mercedes Benz, Nissan, Volkswagen and Audi, want Verizon to provide the telematics, the call center management, and to own the relationship with the customer, acting as the central point for all customer and vehicle data, she said. Others want only some of those components. (See Finding the Value in Transportation Telematics.)

Verizon also supplies to insurance companies looking to charge by usage. In that case, Verizon is supporting a device that's shipped to its customers. Finally, a fourth business model is business-to-consumer, in which Verizon works directly with the end-user. (See Verizon Chasing Insurance Telematics Gold.)

Given all these different demands placed on the backend, Fazlagic said it's easy to lose sight of standardization. Verizon uses the TM Forum 's TAM application framework to enable these different use cases and business models with the goal of creating a standardized approach to development.

"Given the challenges imposed by this, we are giving a lot more thought to standardization, to decoupling services, and BSS/OSS to be better prepared to entertain additional requirements that will be challenges along this road," she said.

— Sarah Reedy, Senior Editor, Light Reading

(2)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View
DOShea
50%
50%
DOShea,
User Rank: Blogger
6/4/2014 | 9:40:46 PM
Internet of Things
We hear so much about M2M as part of the Internet of Things it's hard to believe standards have fallen through the cracks.
mhhf1ve
100%
0%
mhhf1ve,
User Rank: Light Sabre
6/4/2014 | 5:23:31 PM
What role should the government play in this?
So far the NHTSA has left automakers and telematics developers to their own devices, without providing much guidance on how M2M communications should work for cars. But perhaps this is a case where govt standards might accelerate development by providing a framework?

The complicating issue may be that the EU and the US have very different approaches to car safety standards... so it may not actually work well to have a single government try to tackle M2M communications for roads/cars/infrastructure.
Flash Poll
From The Founder
It's clear to me that the communications industry is divided into two types of people, and only one is living in the real world.
LRTV Documentaries
The Rise of Virtual CPE

1|27|15   |   01:38   |   (0) comments


As NFV strategies evolve from tests and trials to production telco networks, expect to hear a lot about virtual CPE (customer premises equipment) rollouts during 2015.
LRTV Documentaries
Optical Is Hot in 2015

1|23|15   |   01:56   |   (2) comments


Optical comms technology underpins the whole communications sector and there are some really hot trends set for 2015.
LRTV Custom TV
Policy Control in the Fast Lane

1|22|15   |   2:57   |   (0) comments


What's making policy control strategic in 2015 and beyond? Amdocs talks with Heavy Reading's Graham Finnie about the key factors driving change in the data services landscape. Find out what his policy management research reveals about the road ahead for policy control – and sign up for ...
LRTV Documentaries
Highlights From the 2020 Vision Executive Summit

1|21|15   |   4:33   |   (2) comments


In December 2014, Light Reading brought together telecom executives in Reykjavik, Iceland to discuss their vision for high-capacity networks through the end of the decade. The intimate, interactive meeting was set against the backdrop of Iceland's spectacular natural beauty. As one of the event's founding sponsors, Cisco's Doug Webster shared his company's ...
LRTV Huawei Video Resource Center
Huawei Pay-TV Partner Harmonic, Helping Carriers Accelerate 4K Video Deployment with Huawei

1|20|15   |   5:42   |   (1) comment


At IBC, Peter Alexander, Senior Vice President & CMO at Harmonic, speaks about the growing interest in pay-TV service and its branching into multiple devices.
LRTV Huawei Video Resource Center
Sony Marketing Director Olivier Bovis Discusses the Outlook for 4K and Cooperation With Huawei at IBC 2014

1|20|15   |   6:50   |   (0) comments


At IBC, Olivier Bovis, Marketing Director of Sony, speaks about the coming of the 4K era.
LRTV Huawei Video Resource Center
Huawei Pay-TV Partner Envivio, Helping Carriers Accelerate 4K Video Deployment

1|20|15   |   2:57   |   (0) comments


At IBC, Olivier Bovis, Marketing Director of Sony, speaks about the coming of the 4K era.
LRTV Huawei Video Resource Center
Pay-TV's Networked Future

1|20|15   |   6:29   |   (0) comments


At IBC, Jeff Heynen, Principal Analyst at Infonetics, speaks about the future of the pay-TV industry and its transition.
LRTV Huawei Video Resource Center
Jeff Heynen: Distributed Access Will Help MSOs Compete in the Future

1|20|15   |   2:26   |   (0) comments


At IBC, Jeff Heynen, Principal Analyst at Infonetics, speaks about moving to distributed access and the future trend of cable business.
LRTV Interviews
Cisco Talks Transformation

1|20|15   |   13:02   |   (0) comments


In December 2014, Steve Saunders sat down with Cisco VP of Products & Solutions Marketing Doug Webster at Light Reading's 2020 Vision executive summit in Reykjavik, Iceland. They spoke about Cisco's approach to network virtualization as well as how service providers can begin to monetize high-capacity networks through the end of the decade.
LRTV Interviews
Bob Wilson, Arsenal Legend: The Light Reading Interview

1|16|15   |   35:36   |   (3) comments


Arsenal goalkeeping legend Bob Wilson was Light Reading's guest interviewee at the 2020 Vision Executive Summit in December. See what the former soccer star and sports broadcaster had to say when he took to the stage in Iceland.
LRTV Custom TV
What MEF Third Network Initiative Means for SDN & NFV

1|14|15   |   6:13   |   (0) comments


Vitesse Semiconductor CTO Martin Nuss discusses the importance of the MEF Third Network initiative and why it's good news for SDN/NFV industry initiatives.
Upcoming Live Events
February 5, 2015, Washington, DC
February 19, 2015, The Fairmont San Jose, San Jose, CA
March 17, 2015, The Cable Center, Denver, CO
April 14, 2015, The Westin Times Square, New York City, NY
May 12, 2015, Grand Hyatt, Denver, CO
May 13-14, 2015, The Westin Peachtree, Atlanta, GA
June 9-10, 2015, Chicago, IL
September 9-10, 2015, The Westin Galleria Dallas, Dallas, TX
September 29-30, 2015, The Westin Grand Müchen, Munich, Germany
November 11-12, 2015, The Westin Peachtree Plaza, Atlanta, GA
December 1, 2015, The Westin Times Square, New York City
December 2-3, 2015, The Westin Times Square, New York City
Infographics
Hot Topics
BlackBerry Wants Net Neutrality Protection -- That's Just Sad
Mitch Wagner, West Coast Bureau Chief, Light Reading, 1/22/2015
FiOS Picks Up Pace Again
Alan Breznick, Cable/Video Practice Leader, 1/22/2015
Verizon Ready for Google MVNO Challenge
Dan Jones, Mobile Editor, 1/22/2015
Indiana Carrier Takes Fiber to the Farm
Jason Meyers, Senior Editor, Gigabit Cities/IoT, 1/22/2015
The New Internet Space Race: Google's Final Frontier?
Dan Jones, Mobile Editor, 1/21/2015
Like Us on Facebook
Twitter Feed
Webinar Archive