Facing the changes and challenges of the digital age, CSPs' BSS also needs to be digital, and transform from a supporting system to enablement platform. BSS could reconstruct from five dimensions as product, customer, experience, value chain and infrastructure; to achieve agile business, open partner exchange and improved customer engagement.

March 4, 2014

5h 43m View

Facing the changes and challenges of the digital age, CSPs' BSS also needs to be digital, and transform from a supporting system to enablement platform. BSS could reconstruct from five dimensions as product, customer, experience, value chain and infrastructure; to achieve agile business, open partner exchange and improved customer engagement.

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