& cplSiteName &

Frontier Pursues Broader Business Footprint

Carol Wilson
4/7/2014
50%
50%

Frontier Communications may be best known as the independent telco which has purchased major local telco assets from both Verizon and AT&T, but the company is leveraging its new, broader footprint to roll out next-gen business services on a national basis.

Most recently, Frontier Communications Corp. (NYSE: FTR) introduced a cloud-based voice solution, Frontier AnyWare, which replaces business voice systems, and soon to come is Frontier Business Edge, taking advantage of investments the company has made in its local access facilities.

And with the addition of the AT&T Inc. (NYSE: T) Connecticut footprint, a deal expected to close by the fall of this year, Frontier will have a significant presence in the densely populated Northeast US corridor. (See AT&T-Frontier Deal: A Sign of Things to Come?)

The company didn't get to this point without some pain, admits CEO Dan McCarthy, especially in the aftermath of its 2010 acquisition of Verizon Communications Inc. (NYSE: VZ) properties in 14 states for $8.6 billion in stock. While that acquisition included a smattering of FiOS fiber-to-the-home deployments in Fort Wayne, Ind., North Myrtle Beach, S.C. and in the Pacific Northwest, it also included many rural areas where broadband was barely available or non-existent. (See A Brave New Frontier – in an RV.)

Frontier embarked on a major investment in upgrading its local loop facilities, deploying IP-based DSLAMs from Adtran Inc. (Nasdaq: ADTN) and Calix Networks Inc. (NYSE: CALX) and pushing fiber deeper into its network to support both broadband for consumers and Ethernet services for businesses or wholesale customers, McCarthy says. (See Adtran Upgrades FTTH & VDSL Products.)

"The investment was done around creating an ecosystem for broadband customers, commercial or residential," he tells Light Reading. "We used gigabit Ethernet links and 10-gigabit links to replace old DSLAMs fed by OC-3 fiber, and put in Adtran and Calix systems that are essentially Swiss Army knives for serving a lot of different types of customers."

The replacement of the many existing access systems by newer technology and the integration of multiple back-office systems did slow things down for Frontier, McCarthy admits, for a 12- to 18-month period. The company found itself the brunt of complaints from former Verizon customers who were unhappy with what they had and impatient for improvement. (See The Brave Old Frontier, Frontier Goes All-Adtran – For Now, and Calix Pushing CE 2.0 Solutions.)

The advantage now is that Frontier has more ubiquitous reach for MPLS-based switching systems on a unified IP network that McCarthy sees as the formula for future success serving small to mid-sized businesses, and even those multi-location operations with major facilities in its footprint.

Frontier continues to invest in deploying fiber where it makes sense -- in its green-field builds and to wireless towers where the bandwidth is required, but is being judicious in that effort.

"People are looking for pure fiber, but for most services, copper is just fine -- we can get up to 50 Mbit/s and with bonding, get even higher and that works well for small to mid-sized business space," McCarthy says. "We are using a disciplined approach where mobile backhaul is concerned, we are very strategic."

That means Frontier won't spend $250,000 to run fiber to a wireless tower in the middle of a corn field that isn't showing signs of needing greater capacity than the multiple T-1s it has today.

Absorbing Connecticut won't require the same kind of investment that the Verizon properties did because AT&T has already deployed its U-verse fiber-to-the-node system in many parts of the state. Frontier will have to integrate the back office for U-verse and is already at work obtaining content rights so consumers won't notice a change in channel line-up with the sale's completion, targeted for October. The company is working with Ericsson AB (Nasdaq: ERIC) on the integration process, as it now owns the Media Room middleware developed by Microsoft Corp. (Nasdaq: MSFT).

And where AT&T hasn't rolled out better broadband, Frontier will, using its substantial experience in upgrading less densely populated areas.

"One of the most attractive things to us was that Connecticut is already 96% broadband and the U-verse platform passes 50 percent of the homes," McCarthy says. "It's a very well-invested state. We will bring our focus to the rural areas, and we will be pushing pretty hard to get speeds higher in those areas using our distribution strategy."

— Carol Wilson, Editor-at-Large, Light Reading

(1)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
Carol Wilson
50%
50%
Carol Wilson,
User Rank: Blogger
4/7/2014 | 2:20:54 PM
Voice still being heard
Frontier is one of the many competitive players selling business voice as a leading service, funny how that is working out. Voice services are now a staple of CLEC offerings. 
From The Founder
The independent evaluation of Nokia's key virtual network functions (VNFs) was a defining moment for the Finnish giant.
Flash Poll
Live Streaming Video
Charting the CSP's Future
Six different communications service providers join to debate their visions of the future CSP, following a landmark presentation from AT&T on its massive virtualization efforts and a look back on where the telecom industry has been and where it's going from two industry veterans.
LRTV Custom TV
Energy 2020: Growing Services, Not Consumption

6|24|16   |   07:18   |   (0) comments


Management of power requirements needs to be a key consideration as cable operators deploy new services, says Dan Cooper, vice president of critical infrastructure for Charter Communications and chair of the SCTE/ISBE Standards Program's Energy Management Subcommittee. In this video, Cooper discusses the importance of cable operators and technology partners ...
LRTV Huawei Video Resource Center
Huawei & TDC First to Launch DOCSIS 3.1 Trial in Europe

6|24|16   |     |   (0) comments


To meet the rising demands for high-speed broadband and to tackle fierce competition for 1.5 million household, TDC wanted to upgrade its network to use the latest technology. Using Huawei's DOCSIS 3.1 solution, TDC is now able to offer gigabit speeds to its customers.
LRTV Documentaries
OPNFV Summit: Key Takeaways

6|22|16   |   03:28   |   (0) comments


MANO shortfalls, an increasingly bloated open source ecosystem and the cultural challenges for network operators were among the key takeaways from the OPNFV Summit in Berlin.
LRTV Huawei Video Resource Center
Bringing Ultra Broadband to the South Pacific

6|22|16   |   7:55   |   (0) comments


At Singapore's UBBS 2016 summit, Light Reading speaks to Lim Chee Siong, Huawei's CMO in the South Pacific Region.
LRTV Custom TV
Juniper's NFV Platform

6|22|16   |     |   (0) comments


A telco cloud is a key enabler for service providers to deliver virtualized services to their customers. Juniper has a differentiated approach with an open and comprehensive NFV platform to build the cloud of the future for multiple use cases.
Women in Comms Introduction Videos
Infinera: The Glass Ceiling's Been Broken

6|22|16   |   4:34   |   (0) comments


Shannon Williams, an engineer by trade and now the director of sales for Infinera's major accounts, draws confidence from being a female in a male-dominated industry and hopes other women will too as industry dynamics swing in our favor.
LRTV Custom TV
RAD Demonstrates SD-WAN Functionality at BCE 2016

6|22|16   |     |   (0) comments


In conjunction with Versa Networks, RAD demos a joint solution for SD-WAN implementation. The solution uses RAD's ETX-2i, a vCPE platform integrating a powerful IP and Carrier Ethernet NID/NTU with a field-pluggable x86 NFV module that runs Versa's FlexVNF for SD-WAN functionality. The demo implements SD-WAN over a simulated service provider footprint by deploying ...
LRTV Custom TV
Radware on Virtualizing Network Security

6|21|16   |     |   (0) comments


Radware's Michael O'Malley highlights the benefits for service providers of virtualizing network security.
LRTV Huawei Video Resource Center
Huawei 2016 UBBS World Tour: Singapore

6|21|16   |   02:39   |   (0) comments


Highlights from Huawei's UBBS World Tour event in Singapore.
LRTV Custom TV
The FlowBROKER Solution

6|21|16   |     |   (0) comments


During a demo at the Big Communications Event 2016, Accedian director of product line solutions Greg Spear demonstrates how the FlowBROKER distributed packet capture solution (part of Accedian's SkyLIGHT platform) can be used to troubleshoot and resolve QoE issues.

FlowBROKER is the industry's first lossless remote packet capture solution, which uses ...

LRTV Documentaries
BCE 2016: Dell & the New World Order

6|21|16   |   22:48   |   (0) comments


Dell's Jim Ganthier on how the very essence of enterprise is being affected by digital disruption – and how the cloud can help companies find a path forward.
LRTV Documentaries
BCE 2016: The CSP of the Future

6|20|16   |     |   (0) comments


Traditional telecom operators have been adopting new ways of doing business from the IT sector and emulating web-scale companies in their technology adoption. Are these strategies succeeding? A panel of experts at BCE considered the evidence...
Upcoming Live Events
September 13-14, 2016, The Curtis Hotel, Denver, CO
November 3, 2016, The Montcalm Marble Arch, London
November 30, 2016, The Westin Times Square, New York City
December 6-8, 2016,
May 16-17, 2017, Austin Convention Center, Austin, TX
All Upcoming Live Events
Infographics
A new survey conducted by Heavy Reading and TM Forum shows that CSPs around the world see the move to digital operations as a necessary part of their overall virtualization strategies.
Hot Topics
FCC to Vote on 5G Spectrum on July 14
Dan Jones, Mobile Editor, 6/20/2016
'Brexit' Vote Hits BT, Vodafone
Iain Morris, News Editor, 6/24/2016
Twitter Buys Magic Pony... Not That Kind
Mari Silbey, Senior Editor, Cable/Video, 6/20/2016
AT&T Settles on LTE for Cellular IoT
Dan Jones, Mobile Editor, 6/22/2016
Google Fiber Buys Webpass in Wireless Play
Iain Morris, News Editor, 6/23/2016
Like Us on Facebook
Twitter Feed
BETWEEN THE CEOs - Executive Interviews
At the BCE 2016 show in Austin, ECI Telecom CEO Darryl Edwards tells Light Reading founder and CEO about the Elastic Network concept and the company's NFV and cybersecurity developments.
Mark Dzuban, president and CEO of SCTE/ISBE, sits down with Steve Saunders in Light Reading's New York office to discuss the society's Energy 2020 campaign, including its mission to benefit the environment, enable economic benefits and the key challenges facing cable operators wanting to reduce energy consumption.
Animals with Phones
Live Digital Audio

Our world has evolved through innovation from the Industrial Revolution of the 1740s to the information age, and it is now entering the Fourth Industrial Revolution, driven by technology. Technology is driving a paradigm shift in the way digital solutions deliver a connected world, changing the way we live, communicate and provide solutions. It can have a powerful impact on how we tackle some of the world’s most pressing problems. In this radio show, Caroline Dowling, President of Communications Infrastructure & Enterprise Computing at Flex, will join Women in Comms Director Sarah Thomas to discuss the impact technology has on society and how it can be a game-changer across the globe; improving lives and creating a smarter world. Dowling, a Cork, Ireland, native and graduate of Harvard Business School's Advanced Management Program, will also discuss her experience managing an international team focused on innovation in an age of high-speed change.